--- description: Review of ParcelWILL Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ParcelWILL | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Shipment Tracking Software](/directory/4700/shipment-tracking/software) > [ParcelWILL](/software/415060/parcel-panel) # ParcelWILL Canonical: https://www.softwareadvice.com.au/software/415060/parcel-panel Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/415060/parcel-panel?page=2) > ParcelPanel is a comprehensive order-tracking solution designed to optimize your eCommerce operations and deliver exceptional customer experiences. With ParcelPanel, you can streamline your order management processes and gain full visibility into the status and location of your shipments. Efficiency is at the core of ParcelPanel. It consolidates tracking information from 900+ global carriers into one intuitive platform, eliminating the need to visit multiple carrier websites. Real-time tracking updates keep you informed, allowing you to proactively address any delivery delays or exceptions. Customer satisfaction is paramount, and ParcelPanel helps you exceed expectations. With automated notifications, you can keep your customers informed about their order's progress, ensuring transparency and reducing support inquiries. Personalize the tracking experience with your brand elements, enhancing your brand identity and creating a cohesive post-purchase journey. Gain valuable insights into your shipping performance with ParcelPanel's comprehensive analytics and reporting features. Analyze trends, identify areas for improvement, and optimize your shipping solutions to drive operational efficiency and cost savings. ParcelPanel offers reliable 24/7 customer support to assist you whenever you need assistance. Our dedicated team is available via online chat and email to ensure your questions are promptly addressed. Whether you're a small business or a growing enterprise, ParcelPanel scales with your needs. Its flexible and scalable features can adapt to your evolving business requirements, supporting your growth and expansion. Experience the power of ParcelPanel and transform your order-tracking processes. Sign up for a free trial and unlock the benefits of streamlined operations, enhanced customer satisfaction, and optimized shipping solutions. > > Verdict: Rated **5.0/5** by 53 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 53 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: CWILL ## Commercial Context - **Starting Price**: USD 11.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Alerts/Notifications - Customisable Branding - Data Import/Export - Delivery Estimate - Delivery Record - Delivery Tracking - Email Templates - Exchange Management - Ground Shipping - Inventory Management - Location Tracking - Order Management - Order Tracking - Package Tracking - Real-Time Notifications - Refund Management - Reporting & Statistics - Reporting/Analytics - Self Service Portal - Shipping Management ## Integrations (10 total) - Flits - Gorgias - Growave - Intercom - Klaviyo - Loox - Omnisend - PageFly - Stamped.io - Weglot ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Shipment Tracking Software](https://www.softwareadvice.com.au/directory/4700/shipment-tracking/software) ## Related Categories - [Shipment Tracking Software](https://www.softwareadvice.com.au/directory/4700/shipment-tracking/software) - [Returns Management Software](https://www.softwareadvice.com.au/directory/4609/returns-management/software) ## Alternatives 1. [AfterShip](https://www.softwareadvice.com.au/software/270878/aftership) — 4.9/5 (466 reviews) 2. [ShipTime](https://www.softwareadvice.com.au/software/234418/shiptime) — 4.6/5 (500 reviews) 3. [Freightview](https://www.softwareadvice.com.au/software/6024/freightview) — 4.7/5 (743 reviews) 4. [ShippyPro](https://www.softwareadvice.com.au/software/168511/shippypro) — 4.7/5 (153 reviews) 5. [TrackingMore](https://www.softwareadvice.com.au/software/488668/Trackingmore) — 4.9/5 (18 reviews) ## Reviews ### "Parcel panel 6 out of 5 stars" — 5.0/5 > **Luke** | *30 March 2025* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: We recently had the pleasure of closely collaborating with Jael from the ParcelPanel Customer Support Team, and we're incredibly satisfied with the excellent support and professional assistance he provided. From our very first interaction, Jael clearly and thoroughly addressed our questions and concerns regarding the tracking links in our Shopify emails. His initial instructions were clear and comprehensive, including step-by-step guidance accompanied by helpful screenshots. When we needed additional support, Jael promptly offered further assistance, including reviewing a video we shared to better understand our situation. Jael was extremely helpful and proactively offered to personally review and optimize our settings, which proved invaluable to us. After we granted him access to our store environment, he swiftly and skillfully resolved the issues. He ensured the tracking links correctly directed to our Parcel Panel tracking page, significantly enhancing our customer experience, which we greatly appreciate. In addition to his technical expertise, Jael stood out with his friendly and enthusiastic communication, quick responses, and evident passion for his work. He demonstrated great dedication to our challenge and made sure we always understood exactly what was being done and why. Thanks to Jael's outstanding support and collaboration, we now feel extra confident that our customers will enjoy an optimal experience when tracking their orders. In short, Jael is an exceptional professional—highly skilled, customer-focused, and dependable. We wholeheartedly recommend him and the ParcelPanel team to any business seeking excellent customer support and professional guidance. Thank you, Jael, for your extraordinary help and dedication\! > > **Cons**: Our experience with ParcelPanel has been entirely positive, and we honestly cannot point out any drawbacks, it's been nothing short of excellent. > > Our overal experience is very good\!\!\!\!\!\! ----- ### "Great Team Support" — 5.0/5 > **Krusha** | *22 February 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Responsive team to help with integration and education > > **Cons**: Not sure it's early days to say, just recently installed the app and with the help of the team have set it all up > > Great App I've just started to use it to add value for my customers. I did have some problems integrating my previous orders but i think it's because i set up local delivery and the settings for that can't be edited. The team were more than helpful in trying to help me sort it out. I look forward to seeing how i can use the app when i get more orders in. ----- ### "Review for parcel panel" — 5.0/5 > **Duarte** | *23 November 2025* | Consumer Goods | Recommendation rating: 8.0/10 > > **Pros**: The customer support was really good and they helped me with everything i needed especially cecilia. > > **Cons**: The limited free quota wasn't enough to fulfill my needs but the support helped me expand it with ease ----- ### "Very good tracking tool" — 5.0/5 > **Kortney** | *21 January 2025* | Luxury Goods & Jewelry | Recommendation rating: 10.0/10 > > **Pros**: It's free for the first orders, which is great for new businesses. Also the support team is very responsive. > > **Cons**: Nothing so far. Has enough options and was easy to set up. > > Provides everything I need (A simple page for customers to track their order that I customised a little bit) ----- ### "Great app with equally great support\!" — 5.0/5 > **Pascale** | *31 October 2024* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: Great app with equally great features and a hands-on support team that goes the extra mile to get things done. > > **Cons**: So far, nothing at all. I cannot fault it. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/415060/parcel-panel?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/415060/parcel-panel) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data