--- description: Review of Time and Attendance Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Time and Attendance | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Online HR Software](/directory/369/web-based-hr-software/software) > [Time and Attendance](/software/415332/advanced-time-and-attendance) # Time and Attendance Canonical: https://www.softwareadvice.com.au/software/415332/advanced-time-and-attendance Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/415332/advanced-time-and-attendance?page=2) > Our Time \& Attendance software offers a cost-effective route to bigger profits through better business efficiency. By saving you vital management time and reducing your administration costs, it can give your business a razor-sharp competitive edge. This indispensable management tool can deliver a host of benefits, from reduced absenteeism to the accurate, automatic capture and transfer of attendance data to your other business, HR and payroll systems. It also provides a more efficient use of current and projected labour, allowing greater control of costs. Our software is fully customisable to accommodate the working patterns and work rules of your business. It supports flexitime and shift work across multiple sites and pay centres, making it invaluable in the introduction and management of flexible working practices. We empower over 3,500 clients globally to more efficiently manage and deploy their staff to reduce costs, increase productivity and gain greater operational control. > > Verdict: Rated **4.3/5** by 60 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 60 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: OneAdvanced - **Location**: Slough, UK - **Founded**: 2005 ## Commercial Context - **Pricing Details**: Please reach out to us and we'll work with you to ensure we provide the best solution possible, at a competitive price. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Spanish - **Available Countries**: Australia, Canada, Germany, Ireland, Mexico, United Kingdom, United States ## Features - Absence Management - Access Controls/Permissions - Alerts/Notifications - Attendance Management - Attendance Tracking - Audit Trail - Automated Scheduling - Availability Management - Billable & Non-Billable Hours - Biometric Recognition - Budgeting/Forecasting - Calendar Management - Clock In/Out - Compliance Management - Dashboard - Document Management - Document Storage - Employee Database - Employee Portal - Employee Scheduling ## Integrations (2 total) - Microsoft Outlook - Single Sign-On ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online HR Software](https://www.softwareadvice.com.au/directory/369/web-based-hr-software/software) ## Related Categories - [Online HR Software](https://www.softwareadvice.com.au/directory/369/web-based-hr-software/software) - [Attendance Tracking Software](https://www.softwareadvice.com.au/directory/404/time-attendance/software) - [Rostering Software](https://www.softwareadvice.com.au/directory/497/employee-scheduling/software) - [Time Clock Software](https://www.softwareadvice.com.au/directory/1835/time-clock/software) - [Employee Annual Leave and PTO Tracking Software](https://www.softwareadvice.com.au/directory/1892/vacation-tracking/software) ## Alternatives 1. [Calamari](https://www.softwareadvice.com.au/software/26539/calamari) — 4.7/5 (601 reviews) 2. [Employment Hero](https://www.softwareadvice.com.au/software/17496/employment-hero) — 4.4/5 (239 reviews) 3. [Rippling](https://www.softwareadvice.com.au/software/410674/rippling) — 4.9/5 (4614 reviews) 4. [isolved](https://www.softwareadvice.com.au/software/187108/isolved) — 3.9/5 (645 reviews) 5. [UKG Ready](https://www.softwareadvice.com.au/software/419228/UKG-Ready) — 4.2/5 (984 reviews) ## Reviews ### "SO FAR I LOVE IT" — 4.0/5 > **Ella** | *23 October 2018* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Things could be redone to my organization needs - Reports could be planned perfectly > > **Cons**: However A few UK highlights can't be changed or excluded. Framework can be extremely unbending and rigid. Some major reporting features are excessively mind boggling for most clients, making it impossible to make and keep up. ----- ### "We've had TMS for 6 years now, I find it very easy to use" — 5.0/5 > **Verified Reviewer** | *25 June 2018* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: We are still on version 7 and have not upgrade to version 8. The software is easy to use, fast, easily customizable, quick to learn, and can integrate with other payroll software > > **Cons**: Sometimes support can be slow, it's gotten better than it used to be. Reporting can be slow as well when done on all employees, we have about 750. > > We switched to TMS from another Time and Attendance software that was made solely for Public Safety and did not suit our needs, it was very cumbersome and hard to figure out. TMS was much easier to use and manage. ----- ### "Good functionality but poor customer service" — 3.0/5 > **john** | *26 March 2019* | Food & Beverages | Recommendation rating: 5.0/10 > > **Pros**: Ability to deal with open finish times and multiple shift patterns. Calculations allows for bespoke business logic without development. Web TMS is good. Has reduced payroll queries. Email encrypted payslips. > > **Cons**: Helpdesk service is generally poor - we can provide details on request. General feeling is that the helpdesk has little knowledge nor confidence to take on the problem and resolve it. System flexibility can be its downfall in that its complex for new users to pick up. Account management has been flaky. We've had three account managers plus sight of a (very good) customer services manager. The latter, \[SENSITIVE CONTENT HIDDEN\] , filled us with some confidence that service would improve - we had a direct line to her and her helpdesk. Since her departure, the work she started seems to have stopped and service has gone back to as before. Recent upgrades have failed due to insufficient / missing documentation from Mitrefinch. The latest upgrade required us to failback, resulting in lost time. Paid for training was insufficient and not compensated. > > The implementation was good and the engineers were very knowledgeable. Initial account management was good. Helpdesk was poor, but improved briefly while \[SENSITIVE CONTENT HIDDEN\]was in post. A massive problem occurred with the version 8 upgrade in March 2018, which has affected our overall perception of Mitrefinch. The issue was due to Mitrefinch not acknowledging the bespoke elements of our system. The latest patch upgrade suffered from the exact same issue\! This, compounded by the poor helpdesk service leaves us often exacerbated. ----- ### "ALWAYS great customer support\!" — 4.0/5 > **Kaysey** | *21 June 2017* | Recommendation rating: 9.0/10 > > **Pros**: I love the ease of using this product. It is so intuitive but I especially love the great customer support I get when I cannot figure something out. I normally send an email and within an hour or so I get a response or call from their team. On almost every occasion, I've received support from Larry Walsh from the Mitrefinch team. He has always been readily available to assist and is always a pleasure to talk to over the phone\! 5 STARS\! > > **Cons**: I wish there was additional functionality in the custom reports as we've had trouble at times pulling the information we need. We have always found a work around but it would be nice if reports had additional capabilities or options. For example, when I am looking to pull the remaining balance of vacation for a specific time range. This could not be done. The work around was having to pull it on the specific date. However if we were looking for a specific range from the past this could not be done. ----- ### "Mitrefinch TIME & ATTENDANCE Review" — 4.0/5 > **Martyn** | *2 May 2019* | Airlines/Aviation | Recommendation rating: 6.0/10 > > **Pros**: The facility of a Web interface for end users to interact with, removing the need to install client software to the general populous > > **Cons**: Complexity of the underlying DB seems overly complex - certainly for the level of use we currently use. Documentation on the reporting tools is difficult to find/understand > > Overall the system is fit for purpose; certainly for the limited features we currently employ at our facility. This MAY change as we move forward. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/415332/advanced-time-and-attendance?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/415332/advanced-time-and-attendance) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data