---
description: Review of Cisco BroadWorks Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Cisco BroadWorks | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [Softphone Software](/directory/1706/best-softphones/software) > [Cisco BroadWorks](/software/415527/cisco-broadworks)

# Cisco BroadWorks

Canonical: https://www.softwareadvice.com.au/software/415527/cisco-broadworks

> Cisco BroadWorks is a cloud-based communication solution, designed to help enterprises manage calling and collaboration over wired or wireless network architecture. Features include auto attendant, hunt-groups, call control, unified messaging and private voice networking. 

Cisco BroadWorks facilitates collaboration through group chat, presence, screen and file sharing. The solution supports multi-tenancy, enabling organizations to manage multiple users on a single platform. Team members can access the corporate directory, conduct wi-fi or HD video calling and view colleagues’ status before any communication. Additionally, it offers PBX features at user, group, site, or enterprise levels and supports various features. 

Cisco BroadWorks offers integration with Cisco Webex, expanding communication and collaboration functionalities for end users. Pricing is available on request and support is extended via documentation.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cisco
- **Founded**: 2010

## Commercial Context

- **Pricing Details**: Please contact Cisco for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Auto-Dialer
- Communication Management
- Video Conferencing

## Integrations (1 total)

- Webex Suite

## Support Options

- FAQs/Forum
- Knowledge Base

## Category

- [Softphone Software](https://www.softwareadvice.com.au/directory/1706/best-softphones/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.com.au/software/128326/bitrix24) — 4.2/5 (984 reviews)
2. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1753 reviews)
3. [JustCall](https://www.softwareadvice.com.au/software/75453/justcall) — 4.1/5 (223 reviews)
4. [Ringover](https://www.softwareadvice.com.au/software/120988/ringover) — 4.7/5 (858 reviews)
5. [3CX](https://www.softwareadvice.com.au/software/4936/3cx-phone-system) — 4.4/5 (465 reviews)

## Reviews

### "So many options" — 5.0/5

> **Douglas** | *15 July 2022* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Cisco Broadworks allows a company to provide many features including SIP calling, video conferencing, messaging.  The easy integration and ability to use a vast amount of SIP phone manufacturers and models make it an even more standout choice.
> 
> **Cons**: Licensing is very complicated when it comes to features.  If not monitored you could easily use two licenses on one user.  You can imagine if you have thousands of users how this could snowball in to a huge financial issue.
> 
> Cisco Broadworks solves not only intracompany communication needs, but is also customer/client facing and is very attractive to them for the many features and low cost when compared to other products.  With Cisco at the helm you are also able to integrate more Cisco products such as Webex and Webex Contact Center.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/415527/cisco-broadworks)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/voip/cisco-broadworks-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/415527/cisco-broadworks> |
| en-GB | <https://www.softwareadvice.co.uk/software/415527/cisco-broadworks> |
| en-IE | <https://www.softwareadvice.ie/software/415527/cisco-broadworks> |
| en-NZ | <https://www.softwareadvice.co.nz/software/415527/cisco-broadworks> |

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