---
description: Review of SAP Field Service Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SAP Field Service Management | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Work Order Software](/directory/500/work-order/software) > [SAP Field Service Management](/software/416899/sap-field-service-management)

# SAP Field Service Management

Canonical: https://www.softwareadvice.com.au/software/416899/sap-field-service-management

> SAP Field Service Management helps businesses capture, organize, and share field service data in real time. It provides a single view of field service activities and enables teams to manage customer relationships, provide service scheduling and routing, optimize your service delivery process, and more.

Managers can create work orders, assign them to employees, and track progress toward completion. It also facilitates communication between technicians and customers and lets supervisors track assets through their entire lifecycle via maintenance alerts.
> 
> Verdict: Rated **3.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.5/5** | 2 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 3.5/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.5/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: SAP
- **Founded**: 1999

## Commercial Context

- **Pricing Details**: SAP Field Service Management's pricing starts at $145.93 per resource/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, Germany, United States

## Features

- Alerts/Notifications
- Appointment Scheduling
- Automated Scheduling
- Availability Management
- Calendar Management
- Dispatch Management
- Employee Management
- Employee Scheduling
- Inventory Management
- Inventory Tracking
- Location Tracking
- Mobile Access
- Multi-Location
- Order Management
- Real-time Scheduling
- Reporting & Statistics
- Route Optimization
- Routing
- Scheduling
- Task Scheduling

## Category

- [Work Order Software](https://www.softwareadvice.com.au/directory/500/work-order/software)

## Related Categories

- [Work Order Software](https://www.softwareadvice.com.au/directory/500/work-order/software)
- [Scheduling Software](https://www.softwareadvice.com.au/directory/4738/scheduling/software)
- [Field Service Mobile Apps](https://www.softwareadvice.com.au/directory/1875/mobile-app/software)
- [Service Work Order Software](https://www.softwareadvice.com.au/directory/1544/work-order/software)
- [Service Dispatch Software](https://www.softwareadvice.com.au/directory/411/service-dispatch/software)

## Alternatives

1. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5058 reviews)
2. [Wageloch](https://www.softwareadvice.com.au/software/451189/WageLoch) — 4.5/5 (265 reviews)
3. [Findmyshift](https://www.softwareadvice.com.au/software/134395/findmyshift) — 4.6/5 (1180 reviews)
4. [7shifts](https://www.softwareadvice.com.au/software/220249/7shifts) — 4.7/5 (1211 reviews)
5. [QuickBooks Time](https://www.softwareadvice.com.au/software/167836/quickbooks-time) — 4.7/5 (6996 reviews)

## Reviews

### "I Like the Accuracy of SAP Field Service Management" — 5.0/5

> **Giacomo** | *24 September 2025* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: SAP Field Service Management has impressive payroll and scheduling features that meet our expectations. 
The customer support team of SAP Field Service Management is impressive.
> 
> **Cons**: I have zero dislikes for SAP Field Service Management.
The capabilities of SAP Field Service Management are amazing.

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### "SAP is complicated." — 2.0/5

> **Arial** | *18 February 2025* | Hospital & Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: Can adapt to businesses of varying sizes and complexities.
> 
> **Cons**: Due to its extensive features, SAP FSM can require significant time and effort to set up and integrate with existing systems.
> 
> A little too much for me, not as simple or easy as I would like.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/416899/sap-field-service-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/field-service/sap-field-service-management-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/416899/sap-field-service-management> |
| en-GB | <https://www.softwareadvice.co.uk/software/416899/sap-field-service-management> |
| en-IE | <https://www.softwareadvice.ie/software/416899/sap-field-service-management> |
| en-NZ | <https://www.softwareadvice.co.nz/software/416899/sap-field-service-management> |

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