About Charityproud

Charityproud is a cloud-based nonprofit management solution suitable for small to midsize nonprofit organizations. Key features include constituent management, donation and pledge tracking, campaign and event management, email integration and analytics. Charityproud enables users to track mailings, touchpoints, volunteer work and events where a constituent has participated. Users can also charge credit cards directly from constituent records and track matching gifts and soft credits. The donation management feature supports batch donation entry and is able to automatically bill donors monthly, quarterly, yearly or on a custom schedule. Charityproud includes event management functionality that enables users to manage event budget and goals and coordinate event tasks. Attendees can register for different components of an event, and an online registration form can be created for volunteers to sign up on the web, allowing users to track activities, schedules and attendance. Charityproud is available on a monthly subscription pricing model.
Charityproud Software - Dashboard
Charityproud Software - Constituent Dashboard
Charityproud Software - Donation Record
Charityproud Software - Dashboard - thumbnail
Charityproud Software - Constituent Dashboard - thumbnail
Charityproud Software - Donation Record - thumbnail

Charityproud pricing

Charityproud does not have a free version but does offer a free trial. Charityproud paid version starts at USD 75.00.

Starting Price:
USD 75.00
Free Version:
No
Free trial:
Yes

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Charityproud Reviews

Feature rating

Value for Money
5
Functionality
4.5
Ease of Use
4.5
Customer Support
5
5 reviews of 56 View all reviews
Mallory E.
  • Industry: Museums & Institutions
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/02/2021

The best donor software I've used

Phenomenal. I have recommended this software to everyone I know in the non profit sector. I've been in development and fundraising for nearly 10 years and have used lots of different CRM software and CharityProud is by far the best I've used. The implementation was quick and easy and our customer service representative, Jessica is so wonderful and timely in getting back to me when I have questions. She truly goes above and beyond to help and spends time to make sure things are perfectly clear.

Pros

This software is incredibly user friendly and has a lot of great features. It's inexpensive as well but the thing that I'm continually impressed with is the customer service. If there's something that I have a question on, I know I can get an answer almost immediately. We've had the charity proud team develop several custom reports for us and they had it done within days. I'm so impressed with how quickly issues are resolved (even though we've had basically no issues). I also love how easy it is to issue acknowledgements, integrate with our website and the P2P function is wonderful.

Cons

Some of the reporting features are hard to figure out, most of this is just getting used to what CharityProud names certain things but that's becoming easier to figure out with time.

Response from Alboddo Technology

Thank you so much for your feedback, Mallory! I'm so happy to hear that it's made a positive impact for your team. We appreciate your business!

Replied 16/02/2021
Malea G.
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/05/2021

Customer service above and beyond!

It has been nothing but great. In fact, it has been superior. I don't like to reach instructions or manuals and having a point of contact that I can email and get a same day, often within a couple of hours response, is invaluable to me. My contact, [SENSITIVE CONTENT HIDDEN] has been patient and attentive and even responded on a weekend when we were in a terrible jam and was able to solved our issues. That is what I call customer service.

Pros

So far, I like the event and online integration and donation pages. They make it super easy for donors on our website and easier still for me on the backend to track those donations. I like the dashboard view and am learning my way around the reports but like what I see so far. I am looking forward to working in the mailings and constant contact area as well. I know there is so much I have not explored but I am anxious to see the true power of the program.

Cons

I am the least fond of the help section. Whenever I type something in I just don't seem to be able to get an answer. That is another reason I am so thrilled with the live support via email. I have never failed to get an answer when I needed one.

Response from Alboddo Technology

Thank you so much, Malea!

Replied 05/05/2021
Jennifer B.
  • Industry: Fund-Raising
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
2
Customer Support
5

3
Reviewed on 02/03/2021

New Charityproud User

Although the customer service and training departments are very helpful, the software is challenging to use when trying to analyze data or customize the donor experience. Having previously utilized Blackbaud products, the learning curve on Charityproud is easier, but the options available are not comprehensive.

Pros

The software has a simple and uncomplicated look and feel. It is not overly technical or difficult to use the basic functions.

Cons

Overall, the software cannot be customized to the level that is truly beneficial. The reporting options are limited cannot be altered to produce more detailed analysis. The software also has limitations on its document creation and landing page designs. The options to customize are limited and difficult to use. More customization ability is needed in many facets of the software.

Response from Alboddo Technology

Thank you so much for sharing, Jennifer! We appreciate your feedback and have more customizations in our product pipeline. We'll keep you posted on when those roll out!

Replied 04/03/2021
Kristen W.
  • Industry: Nonprofit Organization Management
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/02/2021

A great choice for Habitat affiliates!

Our main goal was the conversion of donors to volunteers and vice versa. We also wanted an easier way to manage and track donors, volunteers, our partner families' sweat equity hours, and our family selection process.

Pros

Everything is streamlined into one platform! All of our staff use this software and it's easy to navigate. Reporting is simple and it's not a lengthy process to review and compare donor and volunteer data.

Cons

Since we have been with Charity Proud from the beginning, we've been able to provide feedback on ways to improve things as we go. It uniquely fits with Habitat for Humanity affiliate needs and they do a great job of listening and implementing new segments to enhance functionality.

Response from Alboddo Technology

Thank you so much for your business and for sharing your feedback, Kristen!

Replied 16/02/2021
Kelsey K.
  • Industry: Human Resources
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/02/2021

Created with the user in mind, it is intuitive and easy and save you time!

We had transitioned from donorsnap as I was being on bordered as our affiliates' first Development Officer, the Volunteer Coordinator before me set up the transition and I have since taken over. It is easy to you and I can look up information in a second, it's like having my own personal google for our constituent base. I also really appreciate how much it reduces time while tracking volunteer hours by being able to add more than one constituent at a time to a volunteer activities, since I split my time between development and volunteer management.

Pros

I check Charityproud every morning after my emails, it's a part of my daily routine. It gives me insights into what is really going on at our nonprofit, who is actively engaged, how much funds we are receiving, where we are in relation to our goals and more! As the Development Officer and interim Volunteer Coordinator, I love that I can upload data on our volunteers and donors (who often overlap). It is incredibly intuitive and there are video or resources for every aspect of the software. It has made our mailings easy and volunteer tracking efficient. Charityproud offers so many functions, I am still learning news ways to track information after two years!

Cons

The only issues I have ever had with Charityproud are when I do not know how to utilize a function, but the resources are very helpful and I can usually figure it out.

Response from Alboddo Technology

Thank you so much for sharing, Kelsey! I'm happy to hear that it's part of your daily routine--that's a great discipline!

Replied 01/03/2021

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