---
description: Review of SAP Agent Performance Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SAP Agent Performance Management | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Sales Performance Management Software](/directory/4481/sales-performance-management/software) > [SAP Agent Performance Management](/software/417932/sap-agent-performance-management)

# SAP Agent Performance Management

Canonical: https://www.softwareadvice.com.au/software/417932/sap-agent-performance-management

> SAP Agent Performance Management helps businesses optimize their sales channels and customer service operations. The software helps manage the performance of agents, improve productivity and ensure customer satisfaction. It offers several functionalities including call monitoring, agent performance management, call center analytics and voice of the customer (VoC) feedback collection.

SAP Agent Performance Management allows users to schedule their agents in a way that takes into consideration their availability and other constraints. It allows them to monitor their agents' performance through analytics tools and dashboards.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SAP
- **Founded**: 1999

## Commercial Context

- **Starting Price**: USD 90.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Contact SAP for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, Germany, United States

## Features

- Commission Management
- Document Management
- Incentive Management
- Monitoring
- Performance Management
- Task Management
- Training Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Sales Performance Management Software](https://www.softwareadvice.com.au/directory/4481/sales-performance-management/software)

## Related Categories

- [Sales Performance Management Software](https://www.softwareadvice.com.au/directory/4481/sales-performance-management/software)
- [Compliance Software](https://www.softwareadvice.com.au/directory/4363/compliance/software)

## Alternatives

1. [Everstage](https://www.softwareadvice.com.au/software/264626/everstage) — 4.8/5 (955 reviews)
2. [Qobra](https://www.softwareadvice.com.au/software/349246/qobra) — 4.9/5 (437 reviews)
3. [Anaplan](https://www.softwareadvice.com.au/software/7378/anaplan) — 4.3/5 (32 reviews)
4. [Vena](https://www.softwareadvice.com.au/software/84108/vena) — 4.5/5 (139 reviews)
5. [CaptivateIQ](https://www.softwareadvice.com.au/software/344116/captivateiq) — 4.8/5 (873 reviews)

## Reviews

### "All encompassing product for managing producers" — 4.0/5

> **Daniel** | *19 June 2017* | Recommendation rating: 8.0/10
> 
> **Pros**: ProducerPro is robust and configurable product. It uses a modern UI, and includes an exportable data dictionary as a basis for configuration.
> 
> **Cons**: The UX could be more intuitive and more polished. There could be more default configurations or options to be used as a template.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/417932/sap-agent-performance-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/compliance/sap-agent-performance-management-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/417932/sap-agent-performance-management> |
| en-GB | <https://www.softwareadvice.co.uk/software/417932/sap-agent-performance-management> |
| en-IE | <https://www.softwareadvice.ie/software/417932/sap-agent-performance-management> |
| en-NZ | <https://www.softwareadvice.co.nz/software/417932/sap-agent-performance-management> |

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