--- description: Review of Admin By Request Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Admin By Request | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Remote Desktop Software](/directory/4019/remote-desktop/software) > [Admin By Request](/software/418541/admin-by-request) # Admin By Request Canonical: https://www.softwareadvice.com.au/software/418541/admin-by-request Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/418541/admin-by-request?page=2) > Admin By Request is a cybersecurity solution designed to make comprehensive security simple. Our main goal is to enable enterprises to lock down administrative privileges across all endpoints by revoking local admin rights - while still providing means for end users to gain elevated privileges when they need it. Once local admin rights are removed based on user or group, end users are still able to gain elevated privileges when they need it via the self-service endpoint application. Privileges can be elevated per app (single app elevation), or for a set period of time (session elevation). All elevated activity undertaken by the user while they have elevated privileges is logged in the Admin By Request Auditlog, which can be accessed via a user-friendly online Admin Portal. Also accessible from the Admin Portal is a full hardware and software Inventory, customizable reports, features such as Break Glass (a LAPS-replacement feature for creating emergency local admin accounts), Device Owner, and Clean Up Local Admins, as well as all Settings and Sub-Settings, which allow organizations to create granular access control rules to tailor the software to their specific needs. File downloads are scanned by over 35 anti-malware engines which comprise OPSWAT's MetaDefender Cloud API, and flagged if malware is detected. Integration with ServiceNow, Slack, Teams, Intune, SIEM tools, and a number of other popular software, make adoption of Admin By Request effortless for end users and administrators. End users can remain productive, Help Desk personnel can focus on more important tasks, and company compliance requirements can be met with a single security tool. > > Verdict: Rated **4.9/5** by 69 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 69 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Admin By Request ## Commercial Context - **Pricing model**: Other (Free version available) - **Pricing Details**: Lifetime free plan for 25 seats including all features and products, with no confusing pricing tiers, paid add-ons, or modules. Additional seats are available for paid plans, with support and onboarding included. Number of seats + duration of term = your price. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Japanese, Thai - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Access Control - Access Controls/Permissions - Access Management - Active Directory Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Anomaly/Malware Detection - Anti Virus - Application Access Control - Application Security - Approval Process Control - Audit Trail - Auditing - Authentication - Behavioral Analytics - Compliance Management - Configurable Workflow ## Integrations (11 total) - Jira - Microsoft Entra ID - Microsoft Intune - Microsoft Power BI - Microsoft Sentinel - Microsoft Teams - Okta - SAMLink Processor - ServiceNow - Slack - Splunk Enterprise ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Remote Desktop Software](https://www.softwareadvice.com.au/directory/4019/remote-desktop/software) ## Related Categories - [Remote Desktop Software](https://www.softwareadvice.com.au/directory/4019/remote-desktop/software) - [Single Sign On Software](https://www.softwareadvice.com.au/directory/4347/single-sign-on/software) - [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software) - [Machine Learning Software](https://www.softwareadvice.com.au/directory/4358/machine-learning/software) - [Privileged Access Management Software](https://www.softwareadvice.com.au/directory/4241/privileged-access-management/software) ## Alternatives 1. [Okta](https://www.softwareadvice.com.au/software/419181/okta) — 4.7/5 (936 reviews) 2. [Microsoft Entra ID](https://www.softwareadvice.com.au/software/399665/azure-active-directory) — 4.7/5 (58 reviews) 3. [BeyondTrust Remote Support](https://www.softwareadvice.com.au/software/127126/bomgar) — 4.6/5 (2010 reviews) 4. [Bitwarden](https://www.softwareadvice.com.au/software/182800/bitwarden) — 4.7/5 (214 reviews) 5. [Passbolt](https://www.softwareadvice.com.au/software/450980/passbolt) — 4.7/5 (35 reviews) ## Reviews ### "Easiest way to achieve zero-trust on your endpoints" — 5.0/5 > **Mick Jagtfelt** | *23 August 2023* | Food Production | Recommendation rating: 9.0/10 > > **Pros**: Easy and fast deployment, great feature set (including mobile apps for admins, break glass accounts, integrated SSO (and MFA), AI approval) its all something we did't have before, and its made our security posture and administration of local admin permissions so much easier. From purchase to fully implemented a total of 2 weeks passed, including testing. > > **Cons**: None i can think of really, it does what it does great. > > Everything from pre-sales to purchasing and support has been a pleasure. We have in a very short time eliminated all local admin accounts on all endpoints (including the previously fixed ones, used by IT-support). ----- ### "Easy to Use, Works, and Great Customer Support" — 5.0/5 > **Scott** | *25 September 2025* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Ease of Use, Works, Customer Support. Everything is very straight forward and well organized. Things work as intended. Customer support is prompt and very knowledgeable > > **Cons**: Could be slightly better on the Mac end, but they are working on it. Currently Mac does not allow teh remote access feature as part of the product, but I know its on their roadmap > > Overall, ABR integrated well, cost was good, and the expectations that we expected were met and exceeded in other areas ----- ### "Admin By Request Works" — 4.0/5 > **Ryan** | *3 October 2023* | Higher Education | Recommendation rating: 6.0/10 > > **Pros**: It's easy for the clients to use and request access. > > **Cons**: Sometimes the interface for the console feels a little bulky > > Overall, it has helped us to not give local admin privileges to users but still allow them to install software. ----- ### "A+ product" — 5.0/5 > **Antoine** | *11 February 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The fact that we can use it offline fits perfectly with some of our use cases > > **Cons**: It doesn't detect automatically every UAC pop-up. For example, if I click on an executable that requires admin rigths, it just prompts me with the UAC and I need to click "Run as Admin" specifically for ABR to be triggered. > > The admin portal is very easy to use and your documentation is very clear. ----- ### "A Must Have Solution in 2024" — 5.0/5 > **Chris** | *13 September 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The simplicity of setting it up and the ease of approvals with a variety of approval methods available. We chose to use the Teams Webhook for approval review. Our users didn't even notice they no longer had admin rights, their software just worked and updated\! > > **Cons**: The pin code process is tedious to find the machine and enter the PIN. Aside from that, it's an incredible product. > > Admin By Request has been in place for over 2 years. It really simplified our IT management, empowered our users to perform their own software updates and software installations for allowed software. It has reduced our IT tickets significantly and overall made us much more secure as an organization. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/418541/admin-by-request?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/418541/admin-by-request) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data