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About Mailjet
Mailjet is a cloud-based email automation solution that helps small to large businesses create, manage, send and optimize email marketing as well as transactional emails. The platform offers a drag-and-drop builder that allows users to send personalized communications to customers and monitor in real-time.
Primary features of Mailjet include a dedicated workspace, role-based permissions, customizable templates, activity logs, automated workflows, Simple Mail Transfer Protocol (SMTP) relay and scheduling. The platform includes A/B testing that enables users to test and optimize multiple versions of emails with various criteria such as name, subject, content and design. Additionally, it offers email segmentation that allows users to group customers based on name, gender, past purchases, interest and behavior to facilitate sending targeted communication.
Mailjet integrates with various third-party applications such as Zapier, Magento, Microsoft Azure, Google Cloud, Segment and Salesforce. The product is available on a per month subscription pricing and support is extended via email, documentation and online helpdesk.
Mailjet pricing
Mailjet has a free version and offers a free trial. Mailjet paid version starts at USD 17.00/month.
Starting Price:
USD 17.00/month
Free Version:
Yes
Free trial:
Yes
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Mailjet Reviews
Feature rating
5 reviews of 421
View all reviews
Mark
- Industry: Market Research
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 28/01/2021
Great mailing platform
Easy to setup, I like how they instruct you to setup your mailing domain in an optimal way and guide you through the process.
Pros
The overall design of the platform as well as the email builder is one of the best i've seen. It makes it possible for even novice users to design templates and send email campaigns.
Cons
Price is a bit high compared to some open source and self hosted options like OemPro but for a SASS product its still pretty good.
Frank
- Industry: Fine Art
- Company size: 2–10 Employees
- Used Monthly for Free Trial
-
Review Source
Value for Money
5
Features
3
Ease of Use
2
Customer Support
1
4
Reviewed on 16/07/2023
MailJet Email Software is Best for Experienced Marketers
The delivery of emails and the stats is very detailed is their strong point so you get the complete picture of your campaigns.
Pros
The system they use to send and deliver your emails is well done, but can get quite detailed. Keep in mind this is how your mails get a high deliverablility.
Cons
This softward is strongly designed for team colaboration, and the learning curve is quite high. I also tried to contact support and it took them a long time to get back to me, and then several exchanges by email to get my inquiry solved.
Reasons for Choosing Mailjet
I was going to buy email marketing from my website hosting service, but learned they used a white label of MailJet. So I went right to the source to ty the free option to see how I liked it. I didn't.Switched From
Constant ContactReasons for Switching to Mailjet
Their marketing about how they get the emails deivered and how they are located in Europe appealed to me.
Verified Reviewer
- Industry: Online Media
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
4
2
Reviewed on 03/12/2019
Steer clear if you're looking to send a large volume of emails
Overall, if you want to send a little bit of email with webhooks and api calls, this will work. If you're sending large scale campaigns, it could ruin your email list size because of the lack of functionality around reengagement campaign parameters.
Pros
The sales people and customer support were very nice. If you were looking to use the free tier or send low volume of emails then MailJet will do the job (ie: in place of MailChimp) however, if you're looking at this v's constantcontact or sendgrid, selligent etc then I would definitely not go with MailJet.
Cons
MailJet do not want clients to use them as a databasing tool which means, if you have a segment of users who are engaged and opened 20 times in the last 30 days and you want to get those email addresses to push into facebook to find a look alike audience...you can't. MailJet won't let you get that data.
They also blacklist your softbouncing emails in the background and limit the characters in subject lines.
Alternatives Considered
Marigold EngageReasons for Choosing Mailjet
Due to price but wish we hadn't and actually went back to SailThru after 6 months of trying to get MailJet to work properly.Switched From
Marigold Engage by SailthruResponse from Sinch
Hi - thanks for your feedback. Please feel free to send us an email to [email protected] and we'd be happy to look into your account. In the meantime, we apologize for any inconvenience. Our platform and API is designed to handle higher volumes and as long as our Sending Policy is adhered to, we will be able to address any of your issues. Thanks again, the Mailjet team.
Replied 13/12/2019
Karen
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
-
Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5
4
Reviewed on 25/09/2019
MailJEt Review
Overall, my experience is positive. I wish there was a way to customize image padding (more than what's available, once it's been inputted in. Another function that can use some work would be the spacing between paragraphs. It would be nice to be able to create different spacing within the same text box without all of the text adapting to the same space size. Otherwise, uploading contact lists and creating email templates has been seamless.
Pros
I like that it's easy to use and pretty intuitive for first time users.
Cons
What I like least is you can't control the optimization of mobile design, that it'll automatically scale larger or smaller than a phone screen. You can't design for one platform (desktop) without considering how it'll appear on mobile, since it's not mobile optimized.
Alternatives Considered
BrevoReasons for Choosing Mailjet
Dynamics had limitation in creating rich-media emails.Switched From
Dynamics 365Reasons for Switching to Mailjet
MailJet had the most bang for your buck.
Waqas
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 16/01/2021
One of the best news letter service
Overall they are offering good services in the budget if you want to build and send a newsletter weekly.
Pros
Easy to use newsletter builder included, Can test the service a free plan including 6000 mails per month. Can be used as a mail delivery service such as an SMTP.
Cons
Required monthly subscription if you are sending more than 6000 emails per month. Somehow costly as compared to other services.
