About Ideagen Huddle

Ideagen Huddle is a cloud-based project management solution that help project teams in businesses across various industry verticals to manage different components of projects and collaborate with other team members. Key features include file sharing, document version control, file request and more. Ideagen Huddle’s integration with Microsoft Word allows users to work in Word and have their changes updated automatically. The solution also offers users document histories and audit trails, which allow them to keep track of edits and view historical versions of specific documents. Users can customize their workspaces to include custom branding and can also assign role-based access permissions to individual employees for accessing, modifying and editing documents. Ideagen Huddle also features an offline more and applications for iOS and Android devices, which allows users to remotely access it. Services are offered on a monthly subscription basis that includes support via phone, email and through an online helpdesk.
Ideagen Huddle Software - Huddle document history
Ideagen Huddle Software - Huddle project menu
Ideagen Huddle Software - Huddle Microsoft Word integration
Ideagen Huddle Software - Huddle mobile app for Android
Ideagen Huddle Software - Huddle mobile document editing
Ideagen Huddle Software - Huddle mobile tasks list
Ideagen Huddle video
Ideagen Huddle Software - Huddle document history - thumbnail
Ideagen Huddle Software - Huddle project menu - thumbnail
Ideagen Huddle Software - Huddle Microsoft Word integration - thumbnail
Ideagen Huddle Software - Huddle mobile app for Android - thumbnail
Ideagen Huddle Software - Huddle mobile document editing - thumbnail

Ideagen Huddle pricing

Ideagen Huddle does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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Browse Ideagen Huddle Reviews

67 of 67 reviews
Sort by:
Gregg
Gregg
  • Industry: Staffing & Recruiting
  • Company size: 1,001–5,000 Employees
  • Used for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 04/10/2019

Splendid product with bundles of superb features

Overall I am having outstanding experience with this amazing product.

Pros

This certain product helps me to easily make connections with my teammates and also with the people inside my organization. Apart from this it helps me to access all the documents and also to set permissions whether a particular person can view or edit the document or not is now completely under my control.

Cons

Each and every feature is mind blowing from managing files to customize dashboard according to my convenience. It is totally a complete package with no cons at all.

Laura
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 02/04/2024

Brilliant Software

I would recommend this product, its very useful and has controls in place to limit increase each users ability to view / edit or access information.

Pros

I like the layout of the website and how easy it is to navigate and share information securely.

Cons

I think the search filter could be better.

Verified Reviewer
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
4
Customer Support
0

2
Reviewed on 20/02/2017

Some major drawbacks....

I am SWOTing Huddle as we are trialing the software for enterprise use. Some major flaws that are hard to ignore with a couple I consider "critical points of failure".

Pros

- lovely clean interface, very intuitive
- able to set individual nested folder access permissions
- able to add some custom fields to the tasks
- tasks automatically appear in the calendar giving a easy visual of upcoming priorities - this is of course reliant on task entry including a due date.
- version history restore is really neat and easy to navigate

Cons

1. No reporting capacity
2. can't upload folders
desktop app creates multiple duplicates of folders & files brought down to edit, but doesn't delete them, this poses a significant 'bloat' potential on user's hard drives.
3. The desktop app nests the sync'd folders very deep and (on the Mac) are hidden files causing further problems for less tech savvy users.
4. Can upload zip files through web browser, but cannot uncompress, need to use the desktop app, then rezip to upload. So at project start-up does not seem to be a way to upload multiple documents apart from one by one.
5. Adding custom fields to the tasks to assist with filtering, but only allows you to filter on one field, e.g. by project. would be much better to filter (e.g.) by project and priority - this would allow to filter by "Particular project tasks that are High Priority".
6. No GANTT chart, no timeline, no time tracking, no dependancies, hard to make quality decisions about upcoming projects based on past projects.

Hannah
  • Industry: Environmental Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/10/2024

Great for Sharing

great, perfect for sharing files across projects and teams especially with more remote working these days

Pros

I have used Huddle for many years and find it very easy to use and understand never had any issues

Cons

uploads can sometimes take a while, especially for larger files

Anton
  • Industry: Airlines/Aviation
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/10/2023

Great Experience

Pros

Great collaboration features and file sharing options!

Cons

Folder views can be hard to find on home page

Richard
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 19/06/2023

Review of Huddle - Richard Harman

I have been using huddle for 6 year now and I think it is a very good way of sharing files with external companies in a safe way. In the past we used to share some files/documents via email but there was a risk that these could be sent to the wrong people. With huddle this is eliminated as we have our dedicated workspace where we share files with each other. The file size allowance is also bigger than email so this is of great benefit too. There is nothing that I dislike about the functions that I use huddle for.

Pros

The thing I like most about huddle is that files can be shared in a safe way with external companies and it is very easy to navigate through pages meaning it is user friendly.

Cons

There is nothing that I dislike about huddle.

Verified Reviewer
  • Industry: Research
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 08/07/2023

User friendly collaboration tool

I use only the "Essentials" version of Huddle within a small team but It is comfortable and enables us to work effectively.

Pros

Huddle is very easy to use tool for collaboration and secure file sharing. It is cloud-based so it is possible to access it from anywhere. I like the option to request files from collegues - they receive a notification and can just a drop the file requested to the software. I also consider very useful the synchronization with Microsoft 365 and Google workspace.

Cons

I am very satisfied with this software, however I would appreciate a tool for group chat.

Jason
  • Industry: Professional Training & Coaching
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 16/06/2023

We use Huddle to share content with 3rd parties in a secure and easy manner

Seems easy to use and allows us to collaborate easily with 3rd party assessors

Pros

Allows us to easily upload, share and collaboratively review documents that are needed by the 3rd party assessors

Cons

Not sure I use all the functionality so cant comment

ramon
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 23/06/2023

Title your review.

I did not use it that much but they time I use it it was fine.

Pros

It is intuitive, simple, easy going and fast.

Cons

No cons to be honest, everyting went smoothly.

Anthony
Anthony
  • Industry: Food & Beverages
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
3

3
Reviewed on 06/11/2020

Fantastic for file sharing

Huddle has greatly helped us cut costs related with paperwork because we are able to share documents online

Pros

I like Huddle because am able to work on different files at a time and generating folders and subfolders

Cons

I would highly recommend Huddle if it had a group chat option

Rocio
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
1

5
Reviewed on 23/06/2023

Huddle is the best way to organize the team

Pros

What I liked the most was how practical it works to organize the documents in addition to the security it provides.

Cons

The design should change. So I don't have anything I didn't like

Brad
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 16/06/2023

Huddle makes client management easy

It's been easy to implement and onboard others

Pros

So simple to use, and the level of security gives us confidence

Cons

No complaints so far, everything has been easy

Alternatives Considered

OneDrive, Vitrium Security and Moxo

Reasons for Switching to Ideagen Huddle

Security. Simplicity. Service. Price
Hrvoje
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/05/2023

World Youth Alliance review

The user experience was good.

Pros

Great for collaboration and sharind docs in the team.

Cons

Nothing was very displeasant, the user experience was good.

Joseph Gil Kleine
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/06/2023

Very easy to use!

Pros

It is user-friendly and makes our tasks more manageable through its helpful features.

Cons

I can't think of any at this point. I had a seamless experience using it.

Cynthia
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/05/2023

Huddle is a great tool and makes my work efficient

Pros

It is very efficient and makes my work easier.

Cons

Huddle has been a very useful tool. I do not have any complaints about this tool.

María Laura
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
4
Customer Support
3

4
Reviewed on 03/06/2023

About Huddle

Pros

I like the fact that it is quite easy to use and allows you to keep all your documents well organized. I also think it has a good security system.

Cons

Perhaps I would like it to have a more eye-catching design and to focus its efforts a little more on combining the organization of events with a more visual approach.

Joy
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 26/05/2023

User friendly

Pros

Huddle is user-friendly, and it is very easy to navigate

Cons

Sometimes it takes too long to load when logging in

Ina
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 25/05/2023

Ideagen Huddle

We had an enjoyable time using it

Pros

It was easy to use! Huddle was a perfect tool for collaboration among our team members!

Cons

Everything was great. I don't have any complaints.

Myriam
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/05/2023

Huddle helped us stay connected while working from different regions from the world

Pros

It was easy to research documents and fast.

Cons

Could be more options to classify documents

Christie
  • Industry: Insurance
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 20/05/2021

Great product

Pros

This program has been good for our office and allows for great collaboration, organization and keeping track of tasks that need to be done. It has been a great tool for retaining information to be easily and readily available and sharing among our team.

Cons

We have occassional usability features among the mobile version. It would also be helpful to have a longer period before it times out and requires you to sign back in. We have also noticed that it does not allow users to simultaneously be in a document when editing, etc.

Sarah
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 15/12/2022

It got a valid grade from me.

The platform is easy to use, the features are intuitive, and the customer support is excellent. The Huddle team is always available to answer questions and offer advice. I've been able to quickly get up to speed and begin using the platform for my projects.

Pros

Huddle encourages collaboration among users, as it allows team members to work on projects together in real time. This increases the efficiency of the team and allows them to move faster. Huddle helps teams to organize their projects by allowing users to set up project folders and assign tasks to specific users. This helps to ensure that all projects are managed efficiently and that all team members are held accountable.

Cons

Huddle’s integrations are limited to a few third party tools, making it difficult to integrate with other systems and applications.

Mark
  • Industry: Outsourcing/Offshoring
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 02/05/2017

Delivers substantial efficiencies in the Bid & Sales process.

Pros

Fantastic product and supplier; Huddle has really delivered process and cost efficiencies throughout our organization. We are a global business and have used Huddle for nearly 3 years now. Whilst initially used in Group Sales & Bids team to optimize bid production it has grown organically throughout our company with multiple back & front office functions using it. On average, Huddle has delivered a 35% operational efficiency saving when managing bids, and has grown from 50 licenses in year 1 to nearly 250 today.

We initially utilized Huddle to drive process efficiencies in our Group Sales & Bid team. It's easy to deploy and its familiar interface ensures user buy-in is quick and seamless. Users require very little training and the system is adaptable. Given the system's flexibility we used it for a range of purposes including Content libraries, Huddles categorisation & search function is great for storing and accessing vast amounts of bid content, submissions or sales collateral. Graphic libraries all frequently used pictures, vector files and PowerPoint's can easily be previewed, accessed or shared. Process management bids can be managed via Huddle, ensuring you have a single version of your response with appropriate sign-off and approvals.

Also, as a number of our customers also utilized Huddle, we found over time that the platform extended throughout our entire sales process from initial bid, then to implementation teams.

Patrick
  • Industry: Government Relations
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
1

5
Reviewed on 06/12/2022

Huddle-Sussex

The software is great, I love it. The sales team is exceptional, very knowledgeable. The customer service is terrible, and is really making me upset that I can't just have control over the features myself.

Pros

I like that its very easy to use, integrates super well with work products and has a great dahsboard.

Cons

The customer service is so bad. The rep has no answers and is really slow to find those answers.

Alternatives Considered

monday.com

Reasons for Switching to Ideagen Huddle

The sales team really did a great job of setting up a trial and answering all my questions.
Thomas
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/04/2017

Functional, Easy, and Supported

We have used Huddle for over five years throughout our organisation to assist with the build and control of bidding documentation. Over this time, the product has become a resource to be relied on. The level of functionality, ease of use, and product support mitigate the common risks associated with the implementation of third-party products with internal systems.

The Huddle team have engaged with us to understand our functionality requirements and adjust their development roadmap accordingly. The number of releases Huddle have implemented continues to grow year on year, with each iteration materialising further efficiencies for our end users. This development is supported through the facilitation of internal training with the Huddle experts to ensure we understand and capitalise on the latest improvement.

The onboarding of users to Huddle is extremely easy. Through the intuitive layout of the tool, users often require little more than an invitation to get them working productively within our workspaces. One of the key frustrations we have faced with other tools is a lack of speed and accuracy of the search tool. Huddle have developed the search functionality to the point where at the very least a new user can search for keywords to find their way quickly in an unfamiliar workspace. Once a document has been identified, the location and actions available are easily recognisable.

Through the years Huddle have provided 24/7 support with reactive and helpful customer service agents alongside at least one dedicated Account Manager. However the requirement for aftersales support has reduced to the point where our main focus with Huddle is to assist with product development to ensure we get the most from the tool.

Verified Reviewer
  • Industry: Management Consulting
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 10/05/2019

Intuitive interface and good support.

Huddle is a simple tool in which its implementation has brought positive benefits to the organization improving performance in terms of time as well as productivity in general terms, offering a better customer service, and simplifying tasks based on internal collaboration between colleagues.

Pros

Huddle is a social collaboration tool that has a great technical support, its tools are very practical, you can work online and offline, it is easily integrated with Microsoft Office where you can use the same Huddle. In the consumer and their needs as well as their costs are profitable, this software is recommended for medium and large companies.

Cons

It is applicable to companies that have no regulations regarding security, however it is not a limitation of the whole but it must be taken into account, with respect to the management of documents in the browser is limited to the basics only.

Verified Reviewer
  • Industry: Internet
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 30/01/2019

Great tool for collaboration and project planning.

I am fairly happy with it so far. Once we got it up and running the improvements we saw in our teamwork was clear. I would definitely recommend looking into it if you are on the market for something like this.

Pros

I really love the version control feature in this. It makes it really easy to both keep track of changes and move between different states. Its also got good tracking capabilities. I also liked how simple it is to share files/folders between different teams. That lets multiple people from different teams collaborate much better than normally. It really simplified a lot of our communication and got rid of endless back and forth emails. And the fact that it works without downloading or installing anything means we could involve people offsite to be a part of the project.

Cons

There is definitely a learning curve. It wont take you or your teams long to get used to this but it will require a few days. It is still easy to use once you get the hang of it though. Lastly, it also can be a little sluggish and slow to respond at times. Not very frequently but the lag is there.

Response from Ideagen

Thanks for your great review!
We're sorry to hear that you had some issues with lag. This could be your internal network / connection - but do contact our support team and I'm sure they'll be able to solve!

Replied 01/02/2019
Nari
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
4

3
Reviewed on 07/06/2017

Fab tools for sharing files and collaborating with colleagues and partners.

Pros

File Management - strength is in its file-management features, which are surprisingly capable. In addition to supporting folders and subfolders. You have tools to see options to add comments to files and notifications, or even request user-specific approvals.
The best is that Huddle encourages you to work with a number of files at a time. Surprisingly Files are uploaded fast. have since signed up to a full package for 1 year and so far my team has found Huddle very useful. Before finding documents and having to ensure it's the latest version with all the updates made by others was difficult and time consuming. Huddle makes this simple for us. It also helps us work with clients more efficiently as we can create separate workspaces for each client so files are secure and only viewable between us and them.

Huddle made project management much easier and can't understand how we did without this collaboration and file management system.

Cons

It dosent have full collaboration features including group chat and interactive whiteboard like some other systems do.

Verified Reviewer
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 26/03/2019

Secure site for file sharing

Pros

We use this software to share files with our auditors. It has been very convenient to upload items in different folders that can be accessed from anywhere. I like that we can upload big files very fast.

Cons

The only con I can think of is that when you export files from Huddle to your computer, it saves them as a zip file and for some reason, when you open the folder, you can just copy and paste the subfolders to your drives, you need to do it twice (copy the zip file again and then open it to save the subfolders as regular files and not zip format)

Response from Ideagen

Thanks for the review! We're delighted to hear from users! If you open or download a file from Huddle it downloads in its native file format. It's only when you use our export feature to download folders that it zips the file (to speed the export). Please don't hesitate to contact our support team if they can assist you!

Again - thanks for reviewing!

Replied 28/03/2019
Adam
Adam
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/05/2017

Easy to use and increases collaboration

Significantly enhanced ease of collaboration across member firms and clients alike.

Pros

The products ease of use makes it easy to roll-out and quickly reach a high level of adoption.

The high level of security and related certification is also essential for our business.

Cons

No ability to access US and non-US server based files using the same desktop tool. It would be excellent if both could be accessed simultaneously.

Hanna
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/12/2021

Huddle Review

Our experience with Huddle has been exceptional between the customer support and the ease of use for our users. Huddle has greatly impacted the work we do on a daily basis in being able to easily collaborate and share files with other users.

Pros

Huddle is a great software to allow for collaboration between internal and external users. The tool is simple to use and very efficient for the work that we do on a daily basis.

Cons

The coauthoring feature between multiple people could be enhanced, but overall we have no issues with Huddle.

Debbie
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/05/2017

Huddle is the easiest, most functional collaboration tool I have ever used!

Pros

The Huddle user interface is really intuitive, making it easy to on-board new users without a lot of training. The file collaboration works perfectly, and I love the task functionality that does the "reminding" for you! It has just the right number and type of features without having a bunch of "extra" stuff that you never use cluttering it up. It is extremely well integrated with MS Office. It's easy to bring people into your work space, whether they are part of your organization or not, and whether they have ever been in Huddle before or not. The organization's customer service is top notch - replies to inquiries are often received within hours, and suggestions for functionality improvements are welcomed.

Cons

I wish it had a better calendar functionality to help track the team's schedule.

Tracey
  • Industry: Government Relations
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/03/2020

Excellent resource for exchanging working reports

Excellent. I was part of the team that looked at Huddle and other comparative companies. We chose Huddle for the user-friendly part as well as ease in sharing workspaces.

Pros

The tracking ability to see who has opened the workspaces, the comment ability, and the notifications.

Cons

It occasionally freezes up a document and then you have to re-download. Not often, but have found work arounds, or tech support helps immediately.

Response from Ideagen

Thanks for the great review Tracey, we're glad that you are enjoying Huddle!

Replied 19/03/2020
Laura
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 09/12/2016

If you are a small company, this is not the way to go

The general program upgrades are completed without respect to needs of their smaller customers and to customize your instance is not at all possible. We had about 40+ users at one time, but the poor customer service and slow response time from the Midwest USA (Huddle does not replicate servers for geographic location and their servers are in the UK or Europe). We will be transitioning the last users off the service by the end of Q1 2017.

At one instance with their appointed customer service I was copied in on an email string where they were bad-mouthing my company-- this was the last straw for us.

Pros

The ability to save templates of projects is a nice feature.

Cons

Slow for our geographical location, no ability to customize notifications, extremely poor customer service, poor training, upgrades do not take into account features that were relied on heavily.

Mojdee
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 30/05/2018

Smooth, easy and fast, but not enough for highly-regulated industries

I would definitely recommend this software to companies that do not need to comply with regulatory bodies, but would advise companies that require regulatory compliance to look for something else.

Pros

Most functionality is so easy and intuitive that it requires almost no training for someone who's reasonably comfortable with technology. Documents open within the browser, so looking through documents for specific information is quick and easy, and of course the search function enhances this even further. Includes built-in approvals and version control with obsolete document retention. Cloud compatibility and an app make it easy to use on-the-go.

Cons

Doesn't offer much more than basic document retention. Lacks certain features that would greatly benefit companies in highly-regulated sectors, such as two-factor authentication, document watermarks for obsolete versions and a feature for separating drafts and approved versions. Approvals, if not always completed promptly, can be problematic when revisions are made before the all approvals have been made.

Rishi
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 13/06/2012

Effective, Simple to use, feature rich

Would highly recommend, more so for large businesses, may be a bit over the top for smaller companies, but if you have more than 50 people using it then it will save you so much time and effort. Cost wise it's better for medium and large businesses, once you have a few more employees.

But if your used to the ease of consumer tools then this is for you as it combines the consumer application but makes it suitable for business in terms of features & security.

5 stars :-)

Pros

Workspaces - are great, they allow us to separate internal teams, clients & partners into separate areas where we can work on documents.

Whiteboards - really good for sharing ideas, improving them, leaving key info which people can easily update and annotate.

Intuitive UI - It looks so great and is so simple to use, I always associated this type of business software with ugly complicated workflow but this is designed like a consumer app.

Support - The support team are fantastic, they took the time to train my team on the product, which wasn't hard to be honest as it's very simple, but it did help as sometimes when you first get started on a product you don't know where to look, it was also good as they gave lots of ideas on how to use it that I never thought of!

Cons

I think it's more aimed to larger businesses of maybe 50 people or more, it seems a bit much for a 10 person team.

The search function isn't always that accurate and leaves a bit to be desired, but support did say this is being worked on, they seem to have a new update every week, it's hard to keep up!

Kevin
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
0

4
Reviewed on 01/08/2019

Good Quality Document Collaboration System

Pros

For its somewhat dated interface, Huddle has been a great tool for my organization. It allows multiple organizations to collaborate in one place, making document sharing and communication easy. Some notable Huddle features:
1) The document approval features instantly notifies you when all stakeholders have approved on a document.
2) Seamless integration with Outlook allowing you to respond from document comments from your email

Cons

Huddle is pretty feature heavy. It can take a while to acquaint yourself with all of the features, and it can be a bit overwhelming at first. I also find the feature that allows you to move documents between folders to be overly complex, and somewhat unreliable.

Verified Reviewer
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
5

5
Reviewed on 09/04/2022

Remote Working Easily

Pros

So simple and powerful and it is so hard to find both on a product. Voice calls are exceptionally clear. Slack integration is working flawlessly.

Cons

Sometimes my co-workers are having hard times to connect the Huddle servers via Slack, other than that flawless.

Ragheb
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 03/05/2017

Huddle enables us to be more time efficient and coordinated. They're responsive and pro-active

Time efficiency, collaboration, security and conversations grouped by document

Pros

- Commentary/conversations per document
- Compare and contrast versions of word
- Offline working
- Desktop tool integrating with Office - enabling you to save directly into Huddle
- Approvals & calendar integration

Cons

- Creating teams - its not clear what is the best way to create teams - there are occassions where individuals will need access only certain folders within a file. One way to get around this is to create each individual as a team - is there a better way?
- Tasks - the UX design does not make it obviously clear what are the key steps are
- Integration with older operating systems and versions of Office
-

Verified Reviewer
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 09/03/2019

Simple to work in

Pros

We use Huddle to manage real estate leads. It is very simple and easy to manage the leads and collorabate information. Comforting to know that all the information is safe and secure as well.

Cons

I do not have a con at this time with Huddle.

Response from Ideagen

Thanks for your kind review. We're glad that you're enjoying Huddle!

Replied 11/03/2019
Steven
  • Industry: Outsourcing/Offshoring
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/06/2017

Intuitive and quick to set up. Requires very little user base training.

True collaboration with clients (internal and external) and suppliers alike.

Pros

Excellent product in the collaboration software space, does everything quickly and effortlessly. Model allows for it to spread quickly through allowing users to invite others to join / create new workspaces

Cons

It is not linked to company corporate directories, meaning the access governance is left with the Workspace Managers - this is often not managed by them and results in poor access controls at a workspace level due to company leavers still having access.

Steve
Steve
  • Industry: Investment Management
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/06/2020

Huddle.... Incredible and amazing platform for file storage.

My experience with Huddle has been really amazing and helpful. I like that it supports top security for your files thus making it a very secure solution for file management.

Pros

Huddle is a solid solution that makes file management easier and faster. It enables you to quickly access your files, documents and share them safely and securely. It is easy to use and implement.

Cons

I found nothing to dislike about Huddle. It is complete and meets my needs.

Verified Reviewer
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 16/05/2019

A good tool for collaboration

Pros

It integrates well with Microsoft Office which is great. Easy to use interface, works well offline and it’s easy to get team members on board using it. It has great file management features, and having the ability to have notifications and leave comments on documents helps everyone.

Cons

It would be better if it had more functions or options with the calendar, as this is something we would use a lot. But overall this is a solid product and it allows us to work better as a team and with external people.

Frank
  • Industry: Design
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
5
Customer Support
5

4
Reviewed on 31/05/2017

We use huddle as a collaborative platform across our Consultancy EMEIA business

The benefits to us are the ability to collaborate across geographies, and particularly the ability to set up simple environments quickly.

Pros

Intuitive interface, easy to use, easy to set up and configure, enjoyed by the end users...the popular choice...

Cons

Linited in the use of metadata and embedded attributes. The product is what we require for collaboration around a document. but starts to creak when applied to Engineering project teams.

Helen
Helen
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/11/2018

Great collaborative tool

Pros

Huddle makes it easy to collaborate with multiple team members. You can keep track of everything. Audit trails and version control are really useful features for us.

Cons

Some strange issues with approvals happening before all amendments have been made to a document. Can get into a bit of a muddle sometimes but hasnt happened often.

Rufus
  • Industry: Logistics & Supply Chain
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 03/05/2017

Very positive. A great tool for collaborative work on bids and sharing developments with...

Greater engagement with multifunctional teams. More effective bid development.

Pros

Ease of use. The interfaces are intuitive and new users and teams can be operating very quickly with little training. It adds value almost immediately. It is also very flexible. We use it for a wide range of tasks, from bid management through to customer engagement and sharing innovation. It requires little tailoring for any of these tasks.

Cons

There is room for development around Huddle's ability to directly import and export tasks and diary entries from other systems such as Outlook or Salesforce

Verified Reviewer
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/02/2019

Huddle

Huddle has given us the benefit of safe document share across agencies and easy access to many documents on any given time.

Pros

How secure documents sharing is with my teams and other organizations.

Cons

I cant pint point any issues as of now but its a great system.

Response from Ideagen

Thanks for your kind review!

Replied 11/03/2019
Verified Reviewer
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 12/03/2018

Collaboration & project management

Pros

Simple and easy to navigate the system interface. Great integrations to make this system even more robust.

Cons

If this system had whiteboarding, and more full collaboration including group chat features, it would make this system even better.

Angeline
  • Industry: Biotechnology
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/08/2019

Huddle: When Simple is Good

Very strong.

Pros

Huddle is nice because it’s simple enough for all users and there is some traceability. It’s a writer’s dream because it streamlines with word processing. All that aside, it has some nice functionality as a smart device app. That’s really great. Assigning document reviewers didn’t even require training, it was that intuitive. It’s great, controlled shared space in the healthcare and research industry. Great choice.

Cons

I work with large documents and I’m struggling to navigate back to my original spot in the document (after clicking on an in-text link). I must be missing something.

Himanshu
Himanshu
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 05/12/2018

Nice product

Pros

Easy to use interface. We use it for collaborating on documents. Great functionality. Remote access and easy to use interface

Cons

Needs better collaborative calendar and whiteboard functionality.

Rebecca
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/06/2017

Created a space for collaboration

Pros

-Multiple users had real-time access to shared documents and could comment
-Easy to orient new users
-One location or "workspace" to access all the relevant materials and identify who was actively participating

Cons

-Client was concerned that similar results could be produced by using Google.
-At the end of the project, we had to go into each folder to download the files- this ended up being a very easy process albeit manual.

67 reviews

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