About Okta

Okta is The World’s Identity Company™. As the leading independent Identity partner, we free everyone to safely use any technology — anywhere, on any device or app. The most trusted brands trust Okta to enable secure access, authentication, and automation. With flexibility and neutrality at the core of our Okta Workforce Identity and Customer Identity Clouds, business leaders and developers can focus on innovation and accelerate digital transformation, thanks to customizable solutions and more than 7,000 pre-built integrations. We’re building a world where Identity belongs to you. Learn more at okta.com.
Okta Software - Create SAML integration
Okta Software - Configuration authentication
Okta Software - Multifactor policies
Okta Software - Rogue accounts report
Okta Software - Create SAML integration - thumbnail
Okta Software - Configuration authentication - thumbnail
Okta Software - Multifactor policies - thumbnail
Okta Software - Rogue accounts report - thumbnail

Okta pricing

Okta has a free version and offers a free trial. Okta paid version starts at USD 1.00/month.

Starting Price:
USD 1.00/month
Free Version:
Yes
Free trial:
Yes

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Okta Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.6
Customer Support
4.4
5 reviews of 813 View all reviews
David
David
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/07/2019

Single sign-on done right

We were trying to solve a ubiquitous problem - how to use cloud/saas services within an enterprise and keep control of the authentication to them all. Okta gives us a centralized place to manage those passwords, automates the integration of Active Directory authorization and authentication, and it also helps employees discover what services are available to us.

Pros

Have you ever heard someone with this "great" idea? "I'm going to make a webpage that has all your links. When you click them, it'll authenticate for you". It sounds great, but in reality it's extremely hard to do. Securely storing passwords, integration with enterprise systems, centralized management of the lists of links, etc. And, if you do one thing wrong, you can compromise the security of literally millions of logins.

Okta seems to have conquered the problem. It's central management is wonderful. New employees login for the first time and immediately have dozens of applications available to them. New applications are all managed through our Active Directory groups.

It has a great chrome extension that gives you access to your links from your toolbar. The smartphone app, Okta Verify, is fast and works well.

Cons

At work, I use 3 servers within Okta. One for our "corporate" servers, one for "production" and one for our parent company. The chrome extension only shows the links from the most recently accessed. So, I end up having to use the web pages, even with the extension.

Also, having multiple Okta servers doesn't work well with LastPass and other password managers. They see all my servers as the same host. But, I have different passwords. So, I basically just turn off password management for Okta.

Jean Pierre
  • Industry: Computer Games
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 13/05/2023

Okta, the one provider that delivers

10/10 .I've worked at SMB, Large Enterprise and startups. I ALWAYS get Okta if the org can afford it. There is really no "competition" that comes close to delivering a product as polished and easy to use as Okta.

Pros

Okta does what Okta says it does, and delivers. Okta doesn't try to be like other competitors (if you can call them that in the space) and does IAM, SSO and Security. It doesn't do 15 things poorly, it does what it does better than anyone else on the market. Okta's support is also insanely good. I've had Okta support trouble shoot an application issue and figure it out before the actual application support even scheduled a call with me. If you want fast a great support, then you really need Okta.

Cons

For smaller organizations the price is higher than others that "offer more". I say offer more, because in reality you get subpar products bundled together that all "kind of" work. Really if your org can afford it, you'll have a top notch product with Okta that is bar none.

Alternatives Considered

JumpCloud Directory Platform and Rippling

Reasons for Switching to Okta

Okta does SSO and IAM way better than Rippling or JumpCloud. Plain and simple its comparing a butter knife to a scalpel. Maybe you can only afford the butter knife, but really you want the scalpel 99% of the time.
Seth
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
1

1
Reviewed on 23/03/2023

They will sell you then drop you and won't get in touch until it's billing time again

We had a terrible experience with Okta. Our sales rep left out very important details that would have dissuaded us signing up. First, the SSO paywall for 3rd parties is so massive and of course they left out that detail. For $12k per year, our costs would exceed $50k in 3rd party charges, just to connect the core apps we use on a daily basis. Second, they said Okta would work seemlessly for our customer service reps, who check in on email accounts and different software services that we use; however, after talking to 3 customer service reps, we found out that we could not achieve this using Okta, making this all-or-nothing deal fall short of our needs. Thirdly, they insisted that we pay them to get support on the product that they sold us on. I would highly recommend first googling "SSO wall of shame" and thinking twice about signing with Okta. They are hounding us to pay for year 2 when we did not even launch it in year 1. Steer clear of these guys, they will bait and switch and they only care about signing new customers.

Pros

Getting the team set up was relatively straightforward.

Cons

Setting up individual apps can be tedious and not straightforward. They offered no support unless we paid them. The paywall for SSO is very steep. Multiple users cannot access single accounts using Okta Verify.

Onur
Onur
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
3

5
Reviewed on 02/05/2024

Okta Review

My overall experience with OKTA is very good. I think it's very useful tool for security and administrative purposes.

Pros

Okta is providing great functionality when you have multiple accounts on cloud providers or tools and need for managing from a single console.

Cons

They should improve the UI of OKTA periodically.

Andualem
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/03/2023

Streamlining User Management

As a user of Okta software, I can say that it has been a great tool for streamlining user management within our organization.

Pros

1.Easy to use: Okta's interface is user-friendly and intuitive, making it easy to navigate and manage user accounts.2.Single sign-on: With Okta, users only need to remember one set of login credentials for multiple applications, which saves time and reduces the risk of security breaches.3.Customizable: Okta can be customized to fit the unique needs of your organization, including branding and access policies.4.Integrations: Okta integrates with many popular business applications, including Microsoft Office 365, Salesforce, and more.

Cons

1.Price: Okta can be expensive for small businesses or organizations with limited budgets.2.Support: While Okta's support team is generally responsive, some users have reported long wait times for support tickets.

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