
Ideagen Quality Management
About Ideagen Quality Management








Ideagen Quality Management pricing
Ideagen Quality Management does not have a free version and does not offer a free trial.
Alternatives to Ideagen Quality Management
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- Industry: Plastics
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Solid backbone to build your QMS on
Pros
The system provides us enough structure to build a solid QMS on, but we can also customise it enough to work within our more unique manufacturing environment. We had a good experience recently migrating from an on-premise install to their SaaS product. The whole process was relatively smooth and happened on time and within the expected budget.
Cons
The main downside about moving from an on-premise install to the SaaS version was the reduction in speed. Obviously we understand that there are many factors which can affect this but I believe it should have come up in the scoping as something that could be an issue.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Ideagen Quality Management makes quality management easy
Pros
Ideagen Quality Management makes quality management quite straightforwad
Cons
Ideagen Quality Management must be improved in terms of user experience.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
User friendly but a little dusty
For the most part it's great. It keeps track of everything the organization needs from a compliance and regulatory perspective. Document change control is good but there is some frustration about visibility into the steps at large for project managers trying to understand multi-person document approvals.
Pros
IdeaGen provides a consolidate platform for compliance related activities. It's web-based, so support of the application is minimal. Email communications and reminders are supportive to keep compliance up-to-date. Configurable workflows all of purpose built design to support business specific processes.
Cons
On the Inbox page, some of the UI organization feels old. Scaling of sections when names are longer and pages are narrower, leaves to-do items off the screen. It would benefit from some responsive design in this and other areas of the application. All dashboard links seem to push user back to Inbox page. it would be better if a user could drill down here.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Best in class Quality Management System
Overall experience is very positive. It has irrefutably enhanced our QMS significantly with improved structure, efficiency and effectiveness. It is also supporting our accreditation preparedness, especially the documentation, audit and CAPA modules.
Pros
Simply put Ideagen quality system does what it says on the tin and more. It provides a platform for total quality system management in an efficient and effective manner without any fuss. It's highly flexible and can be tailored to individual organisation needs.
Cons
Wrapping my head round setting up of some module functionalities takes some getting used to for my liking.
Alternatives Considered
iPassport LaboratoryReasons for Switching to Ideagen Quality Management
Better overall package, including cost of purchase, licences, user friendliness and user experience sought.- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
A good solution for managing NHS Research Quality Management Systems
Pros
The Ideagen Quality Management system is user friendly and easy to navigate. The wizard functions provide pre-templated step by step processes which makes entering data a swift process and ensures the user doesn't miss anything vital. Extensive help articles available to access within the system.
Cons
I have found the changes to the customer support service frustrating. We used to be able to phone direct through to customer support agents who would assist you there and then. It is now much harder to get through to anyone and most times you are required to send in a video recoding of the problem before someone will get back to you by email. This can cause a delay in being able to resolve issues.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall a great Quality Management system
Overall a great system to use, I find the training courses created by my department very intuaitive. I use the system to pull off training data for our monthly and weekly reports which is great for showing numbers on the training progress within various departments.
Pros
The system is straight forward to use with some excellent features.
Cons
It might be better to have more trending in terms of graphs and charts for presenting to senior management.
- Industry: Food Production
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Ideagen Quality Management Review
Overall, Ideagen Quality Management is really user friendly and efficient when it comes to documentation.
Pros
The documentation module cause you can always go back to the documentation using the document reference number and you can even put a URL or hyperlink instead of attaching the actual documents.
Cons
The people module and it’s a bit complicated especially when giving permission, access etc but still it’s manageable.
- Industry: Transportation/Trucking/Railroad
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
QPulse intergration for Quality Managment
Overall QPulse 6 is very integrated throughout our company
Pros
How it creates your own workload and sends email reminders for outdated items
Cons
I would like if during document control if a revision was updated that it could adjust the footer of the document
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Good product, great service
Pros
The customer service. Any issues or queries I have, they are quick to respond and very knowledgeable.
Cons
I occasionally encounter "bugs" where a link doesn't work, or an error message appears.

- Industry: Airlines/Aviation
- Company size: 1,001–5,000 Employees
- Used Weekly for Free Trial
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Review Source
Looking forward to utilize it
Great and we are happy to start using it
Pros
Easy to Use by beginners, great communication teams
Cons
prices are high relatively, it has some slowness sometimes
- Industry: Government Administration
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Great Bang for Your Buck
Pros
The training was easy to follow and customize for our comfort and availability.
Cons
Getting the workflows the way we wanted was a little challenging but Ideagen offered additional professional hours that we used to cover those key areas.
- Industry: Maritime
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Better than any available competitors
Pros
Q-Pulse is a fully featured, off the shelf Management system that does what it says it will and does so well. OEM support has been good from the start and this has been critical with ensuring a successful implementation of the system.
Cons
The UI of the desktop application looks a little dated, which takes a little getting used to, although this is mitigated somewhat by the constantly improving web based portal.
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Q-Pulse QMS review
Q pulse manages our QMS very well and ensures we have the latest revisions at all times. Doc control and doc approval process is very good
Pros
All the modules are used to there full extent and it manages the system well
Cons
storing external documents within records etc could be improved
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
A good solution
great moved from a spreadsheet system to this and makes life so much easier.
Pros
Good to have all info in one place - easy to retrieve.
Cons
Sometimes can be a bit slow which can be frustrating.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Powerful, but not very intuitive software
Pros
Provides solid document control functionality
Cons
Training and people modules do not function as I would expect, they don't seem thought through
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Customer Care Review
When it works, it is great, but more often than not there a technical glitches which cause the system to work inefficiently. If these were minimised then a lot of time would be saved.
Pros
The representation of visual data (complaints) and ability to drill down/filter to see more in depth information. I like that this can be exported into an excel sheet.
Cons
Functions within complaints management can be difficult to navigate, pathways could be made more simple. Dashboard data e.g., complaint number seem to experience random changes..
- Industry: Food Production
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Qadex is a key piece of information for technical teams
A highly important system to business and one that is easy to use.
Pros
The account managers make everything seamless and easy to use. Any problems are quickly resolved.
Cons
Occasional crashes and system hangs which force a refresh.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Excellent system to help manage supplier approval, specification and complaints.
Pros
Great system and client customer service.
Cons
Option for searching probably needs to be looked at as sometimes it is not very easy to find information.
- Industry: Sporting Goods
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Qadex Vision is a very useful tool
Overall, is a good tool to use.
Pros
It is very useful tool management in all aspect. Very interactive and easy to use. A little training, you are there to go.
Cons
I personally find it useful and haven't identify any set back yet.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Great for document control. More training days needed
Pros
The document control capabilities are brilliant but we are not using it to it's full potential due to lack of training
Cons
Lack of networking events and training.

- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Powerful software once you learn it
Q-Pulse allows straightforward management of document control, CAPAs, audits and equipment records. Altogether this makes these tasks easier to plan and prioritise
Pros
Workload statistics for departments and personnel. Customisable noncompliance wizards and templates. Customisable reports.
Cons
Not having batch commands for more tasks such as removing archived users from all documents or acknowledging all documents on their behalf
- Industry: Food Production
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
QADEX Review
We are in the implementation stage but can already see that this will remove the workload from us having to manage the suppliers and specs through a spreadsheet.
Pros
The level of customer service is high and we feel very look after in the implementation of QADEX.
Cons
Some capabilities and functionalities are limited.
- Industry: Biotechnology
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Qualtrax saves time !
Overall this system is very well put together and will organize company's quality system. Qualtrax customer service and tech support are always available.
Pros
This system has the option to attach Compliance Standards to documents and within workflows. It also has the capability to filter reports by Standards. Analyst competency is a big part of compliance. This system allows you to create trainings and tests schedules to maintain analyst's competency. Proficiencies (blind samples) can be tracked by workflows.
Also Collaboration is critical in quality control. This system allows multiple analysts to participate in a workflow instance. This means that if one analyst initiated a workflow then another analyst can finish. It documents which analyst completed each step in that instance. One can also create groups that will have specific permission within Qualtrax.
Consequently, Risk assessment is critical for Compliance. This workflow can be initiated for multiple reasons and can trigger corrective action workflow if necessary.
It is also very helpful that several accrediting bodies are also using Qualtrax.
Cons
I think that it would be helpful to have list custom field alphabetized. It would also be helpful to create a workflow instance URL links to allow the auditor see a particular workflow.
- Industry: Chemicals
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Robust & Flexible workflows are invaluable and come standard rather than as an add-on or...
This is a great company to work with. The sales process was not pushy, and they were honest and up front about what the product could and could not do, which is very refreshing for a software company.
The onboarding process was great. The trainers are very skilled and personable. The follow up to questions is prompt and very helpful.
Technical support is excellent. They respond in a timely manner - same day in every instance where I've needed them. Speaking to a live person who lives in the US is becoming harder and harder to find, but these guys do it!
They also have an annual User's Conference, which does cost money, but is worth its weight in gold. It's limited capacity ensures you get one-on-one attention from their technical team if needed, and networking with other users proved invaluable. We were able to share workflows with other users and use their designs to implement in our own system. Very, very helpful.
Pros
I love the flexibility that workflows offer. We initially purchased the platform for document management and audit preparedness, which it does exceptionally well. We have expanded its use far beyond our quality department thanks to the workflows functionality.
Nearly any process that your organization currently does on paper can be automated as a workflow. This reduces paper, eliminates the possibility of something getting lost or buried under a stack of other documents, and makes reporting a breeze.
Cons
They recently released a dashboard, but unfortunately, the dashboard does not offer click-through functionality. For example, I can see how many open items I am responsible for, as well as their status (new, approaching, late, expedited), but if I click on expedited tasks in the dashboard, I'm taken to my general inbox, which includes ALL tasks, documents, and workflows.
It's a small thing, really, but it does leave something to be desired from the user perspective.
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Review of Qualsys EQMS
The main business problem that has been resolved with having the EQMS is one of compliance. Working in a heavily regulated industry, the EQMS allows us to have full control of documents, staff training, change controls, nonconformances and CAPA investigations,
One of the main benefits that we have realised through implementing EQMS is connectivity with our employees and the Quality Management System. This was paper based before and far from ideal but having it available electronically means that users can access the system anywhere and at any time. This is important when users are located in several different countries.
Pros
Impact - the document control database is easily the most impactful feature of the software allowing all employees to easily access procedure they require to perform their jobs.
Ease of use - the system is easy to use and intuitive after some training. As with any computerised system, it helps when the databases are used routinely.
Integration - when all the metadata had been collected, the integration with existing business processes was easy as the organisation was operating a paper based document management system.
Cons
One of the missing elements is a link from the training database to doc control so that when a new revision of a document is released, an automatic training record should be send to all relevant employees. I have used several other EQMS systems and this functionality is standard. It may be released with version 7 of the database?
I feel the training database is not nearly as well developed as the document control db but it is part of the system that is extremely important to our organisation working in a Medical Devices.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Complete sollution for a lab Quality Management system
Pros
For a laboratory this system provides full functionality for a Quality Management System. It ensures smooth compliance with ISO and MHRA requirements.
all of the modules can be tweaked to suit you needs and there is significant flexibility to allow different levels of usage based on the size of the service.
Cons
Permission levels are rigid and requires primary licenses for high level tasks.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Quality Management
Poor customer support. Often left with issues unresolved or attempt to resolve myself. Good product for document control and error reporting.
Pros
Good product. Reliable. Easily accessible. Desktop client most user friendly.
Cons
Poor customer support. Occurrence module has a known defect for creating forms - yet to be fixed so currently unusable. Dashboards only available in Web version. Rejected drafts do not display on workload page. Documents due for review do not display on user workload page. Training / events module is difficult to use. Web version 7 is not user friendly at all. Analysis data not always accurate.

- Industry: Research
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Great Support, Product Needs Some Streamlining
Overall the software can be relied upon, its robust once set up and is highly customisable. The Ui is quite awkward and convoluted at times and takes time to learn. Support is great:- very quick to respond to issues and are willing to spend the time to work through problems to ensure they are fixed.
Pros
Great support from the ideagen team, willing to help build your software install and spend hours troubleshooting issues. support is often quick and concise.
Cons
Sometimes a very convoluted product, the UI has been added to for a number of years and could do with some refactoring/streamlining.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Excellent QMS tool with even better customer support
Highly recommended, Excellent tool with great customer support and training.
Pros
Customer Service
Training Programme
Customization
Dependability
Cons
Clunky in use
Forest of permissions which are not always easy to understand.

- Industry: Airlines/Aviation
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Quality and Reporting Management system
Pros
The software has various modules and is configurable to your liking. You can customise the workflow to your preferences and have the ability to build forms and templates yourself. It also has an easy access management module.
You can also set up workflows for stages with different actions depending on the workflow you need.
Cons
The software lacks a proper reporting application for operational staff. In addition, there is no suitable place for administering safety impact risk assessments in line with aviation regulations.
- Industry: Health, Wellness & Fitness
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Excellent Quality and document Management Product...
Pros
QPulse - Ideagen Quality Management product is a great tool for managing all aspects of quality and documents management. The software is interactive and user friendly, packed with useful features.
Cons
Lack of Dashboard in the desktop version.
Creating new forms in occurances module in desktop version not usable - Yet to be fixed.
Support team needs to be trained better to answer and troubleshoot end user queries.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Q-pulse is a tool used by my organisation to successfully continues to meet regulatory...
Q-Pulse enables business to comply with regulations that lead to accreditations of the work my company does.
Pros
Ideagen Q-Pulse QMS is user friendly software. Q-Pulse support is very responsive and efficient in sorting any issues we might have. Recently, we successfully migrated to the new version of software and the team behind upgrade made the transition very easy.
Cons
It would be great for academy training modules (all including advanced) are available without additional cost to the oragnisations.
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Great customer support!
Pros
The customer support is great! A very personalised service with a dedicated account manager for our account. This keeps us organised and means that requests are actioned quickly. The system is logical and relatively easy to use from a supplier approval point of view.
Cons
The templates can be restrictive to adjust if you want to amend the SAQ and spec template. You cannot view the portal from the customer perspective so can be difficult to assist with enquires, although our dedicated QADEX support manager is always on hand to help.

- Industry: Aviation & Aerospace
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Great product but due an upgrade now
Pros
As an administrator, you can do a lot and set it up the way you like it. Notifications work great as well.
Cons
No logic while building reports. Dashboards are poor.
- Industry: Printing
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Good basic system but could be improved for the future
Pros
Relatively easy to use and get non-Quality professionals set up on the system. Most of the modules and forms follow a logical format.
Cons
Not enough customisation available, system looks outdated and can be slow.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
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Review Source
IQM Hosp Review
Pros
Easy to use, modules interact, has revolutionised our QMS overnight!
Cons
Non to date. We are in the implementation stage but things have been smooth so far.
- Industry: Pharmaceuticals
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Quality System
Pros
I really like how intuitive and user-friendly the platform is. It made managing quality processes and compliance tasks much simpler. The customizable features also stood out to me – I could tailor the system to match the specific needs of my organization. Overall, it helped us streamline our quality control efforts effectively.
Cons
One thing I didn't particularly enjoy about Ideagen Quality Management was the learning curve when first getting started. While the platform is user-friendly, there was still some initial adjustment needed to fully grasp all the features and customization options. However, once I got the hang of it, the benefits definitely outweighed this minor inconvenience.
- Industry: Public Safety
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Useful product for tracking and storing documents
We didn’t have quality management software prior to this purchase so I don’t have much to compare it to, but I really like having the software. It seems to really help us keep track of everything.
Pros
I like having all of our quality documents and policies in one place. I don’t have to search different places on the network to find what I am looking for, and I like the search feature.
Cons
It has a steep learning curve and takes a bit to get used to and figure out how to use.

- Industry: Medical Devices
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Q-Pulse - a comprehensive and customizable Quality Management System
Comprehensive and customizable system. It does well what it's supposed to do.
Pros
Documentation Control and CAPA/Workflow modules work well and allow my organization to maintain compliance and improve our internal processes. Supplier Control and Audit module also perform well.
Cons
User interface is dated and sometimes software is not the most intuitive to use.
- Industry: Pharmaceuticals
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Great for a simple DMS
Pros
Availability of different quality modules.
Cons
Would like to see the ability to create webforms and to view document along with Q-Pulse metadata record.
- Industry: Veterinary
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Good system
Its a good system in order to access everything in one place.
Pros
Its simple and easy to use. All documentation can be found.
Cons
It can be slow at times, and you are unable to attach images.
- Industry: Government Administration
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Easy to use and manage
Pros
Easy to use and easy for everyone to have the same documents. No confusion on newest version and easy to update.
Cons
Sometimes uploads take a while to upload.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Q-pulse review
Pros
Found it really easy to use and the features are very useful.
Cons
Some of the steps are tedious when filling out audits or non-conformities as the names/dates do not auto-populate.
- Industry: Pharmaceuticals
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Fair Q-Pulse Review
Good - our account manager [sensitive content hidden] is really helpful and always responds to any queries. We have feel supported. The cost is so high for the modules we will not be purchasing any more.
Pros
The layout is good. The administrator functions are easy to use.The document module is great and functions exactly how we need it to.
Cons
To make changes, build reports etc - this can seem really complicated and takes alot of time to do. Much more training would be required to become competent at this which comes at s big cost. The modules are really expensive - we would like to have more but cost completely restricts this.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Q-pulse implementation
Pros
Better functionality from previous QMS system. Ability to work across sites and still have access to system.
Cons
Unable to upload multiple documents at the same time with set template/duplicates. Have to do one at a time which meant transfer from previous quality management system was difficult.
- Industry: Research
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Great for GxP compliance
Q-Pulse has simplified our QMS, enabling automation of review and target date reminders, improving our closure rate for CAPAs and meeting of target dates for document review and training. We have also dramatically reduced paper consumption and storage space required.
Pros
Use of target dates and automated reminders, ability to control documents and manage assets
Cons
Audit trail for changes to records such as assets would be helpful. Some limitation on fields available
- Industry: Oil & Energy
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Q-Pulse
Q-Pulse also offered robust reporting and analytics capabilities, providing us with clear, concise, and visually appealing reports. This made it much easier to communicate with other departments and higher-ups about our current state of quality and any areas that needed improvement.
Pros
Intuitive User Interface: easy to navigateComprehensive Suite of Tools: The platform offers a wide range of tools for managing quality, including modules for document control, audit management, supplier quality, CAPA
Cons
Customization LimitationsHigh learning curveAbsence of full functionality of the mobile app
Alternatives Considered
Oil and Gas Software- Industry: Information Technology & Services
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
User Friendly System
QPulse is a relatively easy tool to master and allows for time bound and automated action tracking. CAPAs can be easily allocated post audit, customer feedback is easy to capture, audits are straightforward to plan and complete.
Pros
Easy to keep track of actions, allocate actors and ensure actions.
Cons
Can take time to get users up to speed on occasions.

- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Good Quality Management platform
Pros
Being able to raise NCRs and have a system where suppliers have access, update and can close out CAPAs.Great not having to chase suppliers as the system automatically does that for you
Cons
The set up for audit/SAQ is tedious, it would be great if that could be simplified.
- Industry: Research
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Q-Pulse helps with Quality Management
Pros
Q-Pulse is user friendly, intuitive and easy to navigate. It provides the functionality required to manage documents, audits and assets easily.
Cons
I think the training module could be improved. I find it is a little more difficult to use. It would be good it competency matrices could be exported in a more useful format.
Related categories
- Safety Management Software
- Document Management Software
- Records Management Software
- Governance, Risk and Compliance (GRC)
- Pharmaceutical Manufacturing Software
- Electronics Manufacturing Software
- Quality Management Systems
- Compliance Software
- Risk Management Software
- Corrective and Preventive Action Software