Ideagen Quality Management

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About Ideagen Quality Management

Ideagen Quality Management is a governance, risk and compliance (GRC) solution for the manufacturing, health care and airline industries. The solution enables organizations to manage their processes and take preventive action. Ideagen Quality Management provides on-premise and cloud-based deployment options. It helps risk managers to manage documents, audits, suppliers, incidents and risk. With Ideagen Quality Management’s document management feature, executives can collect, store, access and manage files from a centralized repository. The solution is able to send automatic notifications to users when a document is created, edited and published. The solution’s risk management feature creates a platform to establish a risk strategy for organizations. Ideagen Quality Management enables organizations to fulfill ISO 9001:2015 Risk-Based Information Security Management System (ISMS) standards. In addition, the solution streamlines the audit process by creating checklists. Ideagen Quality Management also offers a mobile application for Android and iOS devices.
Ideagen Quality Management Software - Q-Pulse key people
Ideagen Quality Management Software - Q-Pulse tablet app
Ideagen Quality Management Software - Q-Pulse mobile reporting
Ideagen Quality Management Software - Q-Pulse safety
Ideagen Quality Management Software - Q-Pulse key people - thumbnail
Ideagen Quality Management Software - Q-Pulse tablet app - thumbnail
Ideagen Quality Management Software - Q-Pulse mobile reporting - thumbnail
Ideagen Quality Management Software - Q-Pulse safety - thumbnail

Ideagen Quality Management pricing

Ideagen Quality Management does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Ideagen Quality Management Reviews

Feature rating

Value for Money
4.4
Functionality
4.2
Ease of Use
4.1
Customer Support
4.5
5 reviews of 169 View all reviews
Sarah
Sarah
  • Industry: Warehousing
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 07/03/2023

Q-Pulse Enterprise

The benefits of having Q-Pulse is the team behind it. Any issues we have had, have been hands on with the Q-Pulse support team. Also, having been involved in the roll out of the Q-Pulse system in the business I work in, I have to commend the consultant who worked with us.

Pros

When I first joined my company it was a privately owned company, however, now 6 years later, the business has massively grown with a number of acquisitions and having made the move to become a public company. With the acquisitions, the ease of having Q-Pulse Enterprise allowed us to roll out the QMS and provide real live data and streamline a number of our processes.

Cons

Due to the number of employees that I currently work with, and working in a quality and compliance industry, that training is core to the success of the business. Having a platform that can demonstrate this is critical. Whilst Q-Pulse currently offers way of documenting training, I do believe it is quite manual and could improve. If this improves, Q-Pulse will prove to be a very robust and attractive quality management system.

Kelsey
Kelsey
  • Industry: Research
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 13/02/2019

Flexible, User Friendly Quality System

We have fully automated periodic review of documents and have successfully and easily integrated newly acquired sites into our Quality Management system utilizing the bulk upload and automatic approval features. We are staying compliant with competency testing through use of the training module which tracks required, completed, and incomplete training and allows expiry of training each year. Qualtrax support is always great, very response, and able to provide admin level users with great support through user forums and resource documents. We are also able to troubleshoot our own on-prem instance through access to error logs.

Pros

The flexibility of the Qualtrax software is by far the biggest selling point. The customizable and configurable workflows have helped our organization go almost entirely paper free in our Change Control, Deviation, CAPA and A/P invoice process. We are also looking to add additional workflows in the near future for software access and Action Item tracking.

Cons

There are some limitations with reporting on training matrices that are a bit frustrating as we have to manually track training curriculums.

Daniel
  • Industry: Chemicals
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
3
Customer Support
0

3
Reviewed on 22/10/2019

Great software

This is housing all our certificates, training and actions. So far so good!

Pros

A very easy business system to administer. I particularly like the Actions and Document Manager module.

Cons

We needed a lot of customization to ensure the Training Manager module worked for us.

Response from Ideagen

Hi Daniel
Thank you for reviewing Qualsys. Delighted to hear you think EQMS is great software and a very easy business system to administer.
We appreciate it can take a bit of time to get the modules configured so it meets your internal processes, but the effort you've but in now really will pay off in the long run.
If you do have any suggestions or recommendations to help us improve EQMS, please do send us your feedback to [email protected]
Thanks again,
Emily

Replied 22/11/2019
Michael
Michael
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/02/2019

AWESOME PRODUCT AWESOME PEOPLE

Our overall experience with Qualtrax has been wonderful! We have been users for over a decade and have watched this company evolve catering to our specific needs. Every issue has been resolved and done so in a very timely and ethical manner. The AHA site makes for a great and easy way to offer suggestions and also to receive support. Our company has had a ROI equivalent to 100's of thousands of dollars with the implementation of Qualtrax workflows. Qualtrax is a powerful tool for effectively maintaining a quality management system within your business. A few months ago the president visited our site here in northern Virginia just to check in on us. How awesome is that!!! As a customer it was very cool to see them take the time to visit our facility and see Qualtrax in action and address any concerns that we may have had. So again, our experience as a whole has been A++++!! Thanks Qualtrax for standing behind your product as well as you do!!

Pros

USER FRIENDLY
CUSTOMER SERVICE
Workflows

Cons

THE LOOK OF THE INBOX PAGE. KINDA BORING...

Sharon
Sharon
  • Industry: Semiconductors
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 31/03/2023

Great Product for all sizes of Quality Management systems

I manage three areas at our site , Q-pulse makes that very easy for one person since everything is documented and recorded in the system. Monthly reports are also easy because of the analysis module which makes reviewing the data easy.

Pros

Easy to use and great customer support. Good help feature so most issues you can figure out on your own. Great record keeping and control on all the business processes in the system. Make audits very easy to navigate since every record is at your fingertips. Being able to make fields mandatory means you never are missing information.

Cons

The online training course for the basic version is not the best, not at intuitive as I would like to see.

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