--- description: Review of UKG Pro Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: UKG Pro | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Benefits Management Services Software](/directory/4040/benefits-management-services/software) > [UKG Pro](/software/419212/ukg-pro) # UKG Pro Canonical: https://www.softwareadvice.com.au/software/419212/ukg-pro Page: 1 / 30\ Next: [Next page](https://www.softwareadvice.com.au/software/419212/ukg-pro?page=2) > UKG Pro Human Capital Management (HCM) software is a workforce management solution designed to align people strategy with business goals. It serves various industries such as healthcare, retail, hospitality, public sector, manufacturing, logistics, financial services, and field services, offering solutions for complex workforce needs. The software includes AI insights through Bryte AI to streamline work processes and enhance employee experiences. UKG Pro provides modules for human resources management, talent acquisition and development, time and attendance tracking, workforce scheduling, and global payroll management. It features workforce planning tools to forecast labor demand and analyze trends, along with compliance automation to meet HR, payroll, and employment requirements. UKG Pro offers customizable reporting and analytics for actionable workforce insights. The system includes communication and collaboration features to foster employee engagement. The platform is built on a secure infrastructure designed to scale with business growth while maintaining data protection and privacy standards. > > Verdict: Rated **4.3/5** by 725 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 725 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: UKG - **Location**: Lowell, US - **Founded**: 1977 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: Danish, English, French, German, Italian, Portuguese, Spanish, Swedish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - 360 Degree Feedback - 401(k) Tracking - API - Activity Dashboard - Ad hoc Reporting - Applicant Tracking - Approval Process Control - Assessment Management - Attendance Management - Attendance Tracking - Availability Management - Background Screening - Benchmarking - Benefits Dashboard - Benefits Management - Billing & Invoicing - Budgeting/Forecasting - CRM - Calendar Management - Candidate Management ## Integrations (44 total) - Achievers - Appcast - Asurint - Beekeeper - Benefitfocus Platform - Bluewater CONNECT - ClearStar - CloudPay - Crew - Equifax - First Choice - GoodHire - Greenhouse - HireRight - Indeed for Employers ... and 29 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Benefits Management Services Software](https://www.softwareadvice.com.au/directory/4040/benefits-management-services/software) ## Related Categories - [Benefits Management Services Software](https://www.softwareadvice.com.au/directory/4040/benefits-management-services/software) - [Payroll Services Software](https://www.softwareadvice.com.au/directory/4028/payroll-services/software) - [HR Software](https://www.softwareadvice.com.au/directory/4198/hr/software) - [Employee Engagement Software](https://www.softwareadvice.com.au/directory/3397/employee-engagement/software) - [Payroll Software](https://www.softwareadvice.com.au/directory/318/payroll-software/software) ## Alternatives 1. [RUN Powered by ADP](https://www.softwareadvice.com.au/software/422321/run-powered-by-adp) — 4.6/5 (1430 reviews) 2. [Rippling](https://www.softwareadvice.com.au/software/410674/rippling) — 4.9/5 (4817 reviews) 3. [Deel](https://www.softwareadvice.com.au/software/248344/deel) — 4.8/5 (4283 reviews) 4. [BambooHR](https://www.softwareadvice.com.au/software/27196/bamboohr-payroll) — 4.6/5 (3434 reviews) 5. [Paylocity](https://www.softwareadvice.com.au/software/4537/web-pay) — 4.3/5 (1846 reviews) ## Reviews ### "Still not great search" — 4.0/5 > **Ellie** | *29 May 2026* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: The self-service portal is still my favorite feature here. I like the UX generally of this tool and I think it serves it's purpose > > **Cons**: I would say the search features still haven't been updated in a way that makes them more useful to me ----- ### "Inquirer review" — 5.0/5 > **Alexandra** | *21 April 2026* | Media Production | Recommendation rating: 9.0/10 > > **Pros**: The accessibility is way better than other platform, more user friendly for hte employees. It works really well with our recruitment sites. > > **Cons**: BI reporting is not very user friendly, and the customer service team is good, but in some cases the reponse takes too long > > Very good. The implementation process ran very smooth and very productive. We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and is a little difficult to escalate certain cases. ----- ### "UKG Pro Great for Companies" — 5.0/5 > **Gerrol** | *17 April 2026* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: What I like most about UKG Pro now is how it integrates learning with essential administrative functions like payroll and HR processes. Having everything connected in one system makes it much easier to manage tasks efficiently without switching between multiple platforms. It helps streamline workflows, reduces manual work, and improves overall accuracy. The ability to access learning resources alongside everyday administrative tools also supports employee development while keeping operations organized. Overall, this integration creates a more seamless and user-friendly experience, saving time and making it easier to stay on top of both professional growth and day-to-day responsibilities within the organization. > > **Cons**: What I like least about UKG Pro right now is mainly the user interface, which could benefit from a more modern and intuitive design. While the system is functional and comprehensive, navigating certain features can feel a bit outdated or less streamlined than expected. A refreshed interface with improved layout, clearer navigation, and a more user-friendly experience would make it even more efficient to use. Enhancing the visual design and simplifying some processes could help reduce the learning curve for new users and improve overall satisfaction, even though the platform itself performs its core functions well. ----- ### "UKG Pro: Where HR Gets Better Every Release\!" — 4.0/5 > **Keith** | *8 April 2026* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: UKG is not so complex that it requires third‑party vendors to help administer. When organizations are open to adjusting their processes, UKG Pro can streamline and enhance them, making it easier for HR to support the business effectively. > > **Cons**: What I like least about UKG Pro is the way its modules connect. The integrations and APIs don’t always flow smoothly or quickly, which creates gaps in the end‑to‑end experience. Additionally, the look and feel varies from one module to another, and UKG needs to establish more consistency and uniformity across the entire platform. > > My overall experience with UKG Pro has been very positive. Its strong functionality, steady stream of innovation, and meaningful enhancements consistently improve our ability to support the business and deliver a better experience for employees. ----- ### "Highly Recommend" — 4.0/5 > **Jessica** | *21 April 2026* | Staffing & Recruiting | Recommendation rating: 9.0/10 > > **Pros**: The platform is overall easy to use for both end users for both the app and web versions. I prefer UKG Pro over UKG Ready for general layout, navigation, and overall structure. UKG Pro also offers more customization when compared to top vendors (ADP, all of the Pays, etc.). The support team is also responsive in a timely manner. > > **Cons**: The mobile app needs to be updated to include more features, for example, document acknowledgment. There are many end users who primarily use their mobile phones and will not use a computer; it is critical for the mobile app to provide all of the same options as the online version. Having to direct hundreds of employees to the web browsers when they use the mobile app is time-consuming and extremely confusing for end users. > > It is one of the better systems on the market, highly customizable, easy to use, and UKG offers a good support system. We have been with the platform for two years, and have been happy with it. Just wish I had more time in the day to truly customize the platform more. ----- Page: 1 / 30\ Next: [Next page](https://www.softwareadvice.com.au/software/419212/ukg-pro?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/419212/ukg-pro) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data