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description: Review of UKG Pro Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: UKG Pro | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [Benefits Management Services Software](/directory/4040/benefits-management-services/software) > [UKG Pro](/software/419212/ukg-pro)

# UKG Pro

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> UKG Pro Human Capital Management (HCM) software is a workforce management solution designed to align people strategy with business goals. It serves various industries such as healthcare, retail, hospitality, public sector, manufacturing, logistics, financial services, and field services, offering solutions for complex workforce needs.&#10;&#10;The software includes AI insights through Bryte AI to streamline work processes and enhance employee experiences. UKG Pro provides modules for human resources management, talent acquisition and development, time and attendance tracking, workforce scheduling, and global payroll management. It features workforce planning tools to forecast labor demand and analyze trends, along with compliance automation to meet HR, payroll, and employment requirements.&#10;&#10;UKG Pro offers customizable reporting and analytics for actionable workforce insights. The system includes communication and collaboration features to foster employee engagement. The platform is built on a secure infrastructure designed to scale with business growth while maintaining data protection and privacy standards.
> 
> Verdict: Rated **4.3/5** by 706 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 706 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: UKG
- **Location**: Lowell, US
- **Founded**: 1977

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Danish, English, French, German, Italian, Portuguese, Spanish, Swedish
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- 360 Degree Feedback
- 401(k) Tracking
- API
- Activity Dashboard
- Ad hoc Reporting
- Applicant Tracking
- Approval Process Control
- Assessment Management
- Attendance Management
- Attendance Tracking
- Availability Management
- Background Screening
- Benchmarking
- Benefits Dashboard
- Benefits Management
- Billing & Invoicing
- Budgeting/Forecasting
- CRM
- Calendar Management
- Candidate Management

## Integrations (45 total)

- Achievers
- Appcast
- Asurint
- Beekeeper
- Benefitfocus Platform
- Bluewater
- ClearCompany Learning
- ClearStar
- CloudPay
- Crew
- Equifax
- First Choice
- GoodHire
- Greenhouse
- HireRight

... and 30 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Benefits Management Services Software](https://www.softwareadvice.com.au/directory/4040/benefits-management-services/software)

## Related Categories

- [Benefits Management Services Software](https://www.softwareadvice.com.au/directory/4040/benefits-management-services/software)
- [Payroll Services Software](https://www.softwareadvice.com.au/directory/4028/payroll-services/software)
- [HR Software](https://www.softwareadvice.com.au/directory/4198/hr/software)
- [Employee Engagement Software](https://www.softwareadvice.com.au/directory/3397/employee-engagement/software)
- [Payroll Software](https://www.softwareadvice.com.au/directory/318/payroll-software/software)

## Alternatives

1. [Deel](https://www.softwareadvice.com.au/software/248344/deel) — 4.8/5 (4265 reviews)
2. [Rippling](https://www.softwareadvice.com.au/software/410674/rippling) — 4.9/5 (4616 reviews)
3. [RUN Powered by ADP](https://www.softwareadvice.com.au/software/422321/run-powered-by-adp) — 4.6/5 (1336 reviews)
4. [BambooHR](https://www.softwareadvice.com.au/software/27196/bamboohr-payroll) — 4.6/5 (3108 reviews)
5. [Paylocity](https://www.softwareadvice.com.au/software/4537/web-pay) — 4.3/5 (1822 reviews)

## Reviews

### "All in One HR App" — 5.0/5

> **Matt** | *24 February 2026* | Entertainment | Recommendation rating: 9.0/10
> 
> **Pros**: I loved how you could recognize employees through the platform as well as it doubling as an HR platform. I had this software previously and really enjoyed how interactive it was.
> 
> **Cons**: There's so much it can do and it can feel overwhelming. Also I got it confused with an insurance agency a lot so I always messed up my benefits.
> 
> It was great\! We did our employee reviews through it, we did shout outs through it, and we did all of our HR stuff through it.

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### "All-In-One Software" — 4.0/5

> **Verified Reviewer** | *30 March 2026* | Building Materials | Recommendation rating: 8.0/10
> 
> **Pros**: It's user friendly and easy to use in all aspects.  Aside from payroll and time management, we've been able to utilize it for goal tracking, performance reviews and salary planning.
> 
> **Cons**: While it's good that it is customizable, it can be painful to navigate through these customizations and make the software exactly what you imagine.
> 
> Overall, experience has been good using UKG Pro.  As a manager of a team, it has allowed me to easily manage times, reviews and overall tasks within a single software.

-----

### "Lovely system" — 5.0/5

> **Jazzmen** | *5 January 2026* | Hospitality | Recommendation rating: 5.0/10
> 
> **Pros**: Also use this for my current work as a DCW and it’s also a very good system and very easy to access.
> 
> **Cons**: Least I like is that sometimes it takes long to get assistance if you can’t access the account you own

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### "UKG Pro  Average Experience" — 3.0/5

> **Abby** | *2 February 2026* | Staffing & Recruiting | Recommendation rating: 2.0/10
> 
> **Pros**: The reporting features were good, ease of entry at onboarding, and onboarding process. Dashboard was easy to use.
> 
> **Cons**: Customer service was not very responsive. Hard to get answers or direction on issues when you needed support quickly
> 
> Average. Integration with our ATS  had issues often and, in turn, that caused a lot of issues and fristo

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### "UKG PRO for a PRO" — 4.0/5

> **Haley** | *31 March 2026* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: One of the best things about it is how easy it is to access all my info in one place. The platform does a great job of centralizing HR data, so everything I need is just a few clicks away. The mobile app is fantastic\! I can quickly check my timecards, view my pay stubs, and keep track of my PTO right from my phone. This not only saves time but also makes me feel more engaged with my work and aware of what's happening with my benefits.
> 
> **Cons**: The mobile app tends to go down about once a month. It’s a bummer because when I rely on it for tasks and updates, suddenly losing access makes things a bit chaotic.
> 
> Overall, I’d say UKG Pro is a solid choice for any HR department looking to ease their workload. While no platform is perfect, my experience has been positive, and I appreciate how it helps us operate more efficiently. From payroll to time tracking, everything feels streamlined and easy to navigate. The interface is user-friendly, which is a huge plus—especially when you have team members who aren't as tech-savvy.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/419212/ukg-pro)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/hr/ukg-pro-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/419212/ukg-pro> |
| en-GB | <https://www.softwareadvice.co.uk/software/419212/ukg-pro> |
| en-IE | <https://www.softwareadvice.ie/software/419212/ukg-pro> |
| en-NZ | <https://www.softwareadvice.co.nz/software/419212/ukg-pro> |

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