--- description: Review of UKG Pro Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: UKG Pro | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Benefits Management Services Software](/directory/4040/benefits-management-services/software) > [UKG Pro](/software/419212/ukg-pro) # UKG Pro Canonical: https://www.softwareadvice.com.au/software/419212/ukg-pro Page: 1 / 30\ Next: [Next page](https://www.softwareadvice.com.au/software/419212/ukg-pro?page=2) > UKG Pro Human Capital Management (HCM) software is a workforce management solution designed to align people strategy with business goals. It serves various industries such as healthcare, retail, hospitality, public sector, manufacturing, logistics, financial services, and field services, offering solutions for complex workforce needs. The software includes AI insights through Bryte AI to streamline work processes and enhance employee experiences. UKG Pro provides modules for human resources management, talent acquisition and development, time and attendance tracking, workforce scheduling, and global payroll management. It features workforce planning tools to forecast labor demand and analyze trends, along with compliance automation to meet HR, payroll, and employment requirements. UKG Pro offers customizable reporting and analytics for actionable workforce insights. The system includes communication and collaboration features to foster employee engagement. The platform is built on a secure infrastructure designed to scale with business growth while maintaining data protection and privacy standards. > > Verdict: Rated **4.3/5** by 727 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 727 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: UKG - **Location**: Lowell, US - **Founded**: 1977 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: Danish, English, French, German, Italian, Portuguese, Spanish, Swedish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - 360 Degree Feedback - 401(k) Tracking - API - Activity Dashboard - Ad hoc Reporting - Applicant Tracking - Approval Process Control - Assessment Management - Attendance Management - Attendance Tracking - Availability Management - Background Screening - Benchmarking - Benefits Dashboard - Benefits Management - Billing & Invoicing - Budgeting/Forecasting - CRM - Calendar Management - Candidate Management ## Integrations (44 total) - Achievers - Appcast - Asurint - Beekeeper - Benefitfocus Platform - Bluewater CONNECT - ClearStar - CloudPay - Crew - Equifax - First Choice - GoodHire - Greenhouse - HireRight - Indeed for Employers ... and 29 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Benefits Management Services Software](https://www.softwareadvice.com.au/directory/4040/benefits-management-services/software) ## Related Categories - [Benefits Management Services Software](https://www.softwareadvice.com.au/directory/4040/benefits-management-services/software) - [Payroll Services Software](https://www.softwareadvice.com.au/directory/4028/payroll-services/software) - [HR Software](https://www.softwareadvice.com.au/directory/4198/hr/software) - [Employee Engagement Software](https://www.softwareadvice.com.au/directory/3397/employee-engagement/software) - [Payroll Software](https://www.softwareadvice.com.au/directory/318/payroll-software/software) ## Alternatives 1. [RUN Powered by ADP](https://www.softwareadvice.com.au/software/422321/run-powered-by-adp) — 4.6/5 (1455 reviews) 2. [Rippling](https://www.softwareadvice.com.au/software/410674/rippling) — 4.9/5 (4836 reviews) 3. [Deel](https://www.softwareadvice.com.au/software/248344/deel) — 4.9/5 (4292 reviews) 4. [BambooHR](https://www.softwareadvice.com.au/software/27196/bamboohr-payroll) — 4.6/5 (3460 reviews) 5. [Paylocity](https://www.softwareadvice.com.au/software/4537/web-pay) — 4.3/5 (1848 reviews) ## Reviews ### "Still not great search" — 4.0/5 > **Ellie** | *29 May 2026* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: The self-service portal is still my favorite feature here. I like the UX generally of this tool and I think it serves it's purpose > > **Cons**: I would say the search features still haven't been updated in a way that makes them more useful to me ----- ### "Inquirer review" — 5.0/5 > **Alexandra** | *21 April 2026* | Media Production | Recommendation rating: 9.0/10 > > **Pros**: The accessibility is way better than other platform, more user friendly for hte employees. It works really well with our recruitment sites. > > **Cons**: BI reporting is not very user friendly, and the customer service team is good, but in some cases the reponse takes too long > > Very good. The implementation process ran very smooth and very productive. We are very happy with our service, the only down size is the customer service team assigned to us, keeps changing often, and is a little difficult to escalate certain cases. ----- ### "UKG Pro Great for Companies" — 5.0/5 > **Gerrol** | *17 April 2026* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: What I like most about UKG Pro now is how it integrates learning with essential administrative functions like payroll and HR processes. Having everything connected in one system makes it much easier to manage tasks efficiently without switching between multiple platforms. It helps streamline workflows, reduces manual work, and improves overall accuracy. The ability to access learning resources alongside everyday administrative tools also supports employee development while keeping operations organized. Overall, this integration creates a more seamless and user-friendly experience, saving time and making it easier to stay on top of both professional growth and day-to-day responsibilities within the organization. > > **Cons**: What I like least about UKG Pro right now is mainly the user interface, which could benefit from a more modern and intuitive design. While the system is functional and comprehensive, navigating certain features can feel a bit outdated or less streamlined than expected. A refreshed interface with improved layout, clearer navigation, and a more user-friendly experience would make it even more efficient to use. Enhancing the visual design and simplifying some processes could help reduce the learning curve for new users and improve overall satisfaction, even though the platform itself performs its core functions well. ----- ### "User-Friendly HR Platform with Strong Payroll and Employee Management Features" — 5.0/5 > **Sahil** | *13 June 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: UKG Pro offers a comprehensive and user-friendly HR and payroll platform that streamlines employee management, benefits administration, time tracking, and reporting. The interface is intuitive, making it easy for employees and administrators to access information and complete tasks efficiently. The candidate and onboarding processes are well organized, improving the overall hiring experience. Communication tools and self-service features reduce administrative workload, while robust reporting capabilities provide valuable workforce insights. Customer support is generally responsive and knowledgeable, and the platform delivers strong value for money for organizations seeking an all-in-one HCM solution. > > **Cons**: Some advanced reporting and configuration features have a learning curve and may require additional training. System updates occasionally introduce minor bugs or changes that can impact workflows. Customer support response times can vary depending on issue complexity, and certain administrative functions may require multiple steps to complete. The mobile experience could also be improved for some HR and manager-specific tasks. > > My overall experience with UKG Pro has been positive. The platform effectively centralizes HR, payroll, talent management, and employee self-service functions into a single system. It improves efficiency, enhances communication, and provides employees with convenient access to their information. The candidate management and onboarding tools help streamline recruitment processes, while the reporting capabilities support informed decision-making. Although there are occasional usability challenges and minor technical issues, UKG Pro remains a reliable and feature-rich solution for managing workforce operations. ----- ### "MAIN REGISTRAR" — 5.0/5 > **MARLEEN** | *21 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: HOW EASY IT IS TO USE WE CAN CLOCK INTO AND OUT ON OUR PHONES WITH THE APP AS WELL WE CAN LOOK UP OUR HOURS AND DAYS WE WORK > > **Cons**: WE CANNOT PRINT OUR PAYSTUBS ALL IN ONE I WOULD LIKE IT ALL IN ONE APP TO BE ABLE TO PRINT AND LOOK AT OUR PAYSTUBS > > THIS APP IS SO EASY TO USE AND WE CAN USE OUR APP ON OUR PHONE AS WELL INSTEAD OF THE COMPUTER TO CLOCK IN AND OUT ----- Page: 1 / 30\ Next: [Next page](https://www.softwareadvice.com.au/software/419212/ukg-pro?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/419212/ukg-pro) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data