About UKG Pro
UKG Pro pricing
UKG Pro does not have a free version and does not offer a free trial.
Alternatives to UKG Pro
UKG Pro Reviews
Feature rating
- Industry: Consumer Electronics
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
I'm very satisfied
Pros
It's a really great application, it makes my work on the human resources side much easier
Cons
I haven't seen anything negative yet. Super great for me
Alternatives Considered
TriNet ZenefitsSwitched From
BambooHR
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Great tool for talent management and Human Resources
As a medium-sized business, I appreciate having access to a wide variety of employee onboarding resources. As a tool for continuing education and professional development, it is invaluable. It's fantastic to have everything our HR department and our staff need in one place.
Pros
As an employee who is not part of the HR division, I use UKG Pro but am unaware of its full functionality. However, I believe that its ability to cover everything is a trait that all firms should look for in a software application.
Cons
Issues with properly acknowledging documents have been known to occur. Limits imposed on users' ability to download their own files. The site doesn't perform properly on secure connections.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
I don’t love it
Pros
UKG is a good source to view the schedule and find your paystubs.
Cons
There is no ease of use. It is a difficult app to navigate.
- Industry: Veterinary
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
I'm Sad to Say....
Let me start by saying that it used to be great system and in the past I was a huge supporter of UltiPro and Kronos, and I thought they had the best systems out there from a payroll perspective - much easier to use than either Workday or SAP, and they had excellent support. And you were in control - you didn't need to hire a ton of expensive pseudo-IT people to run your department. Sadly, that's no longer the case. It's almost impossible to get support, the UI has gone downhill, and the product is very disjointed. It takes forever to perform simple tasks - very similar to a Workday or SAP. You can get it done, but not easily. You can no longer reach anyone in the Tax department - you can open tickets but no one will ever respond. You're on your own and you don't have the ability to make necessary updates yourself - it's a terrible feeling. I have had tickets open for months and I'm coming up on year end and I'm not going to be able to report accurately. Why they would take away the ability for users to make their own updates to taxing jurisdictions I'll never understand. But they did, and they don't respond when you open a case even after escalating. It's a nightmare. Now, I would go with another vendor given the choice. And that makes me sad.
Pros
I absolutely love the reporting capabilities in the core system. UKG uses Cognos, and you can literally write a custom report in minutes and pick up pretty much any field in the database and export it to Excel or PDF or whatever format you're looking for. You can schedule reports that can be automatically sent to your users and they can only see what their role and security allows them to see, you can create dashboards and interface files - whatever you need from a reporting perspective is at your fingertips. And it's as easy as drag and drop. I can't stress enough how useful this feature is.
Cons
I hate how long it takes to perform simple tasks, and I am horrified by the fact that they no longer provide test environments - to me it's not an option to test in production. We had to fight and beg for months to get them to make an "exception" for us, and frankly would have moved in another direction had they not eventually given in. The product and support, both of which used to make the system different from the other offerings on the market, have gone so far downhill in such a short time it's astonishing. Be prepared to have to go to a ton of different screens to get basic information or to perform an everyday task. And forget about getting any support. You can open tickets but no one is going to respond no matter how much you beg for help.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
UKG pro helps calculate payroll accurately
Payoll may be calculated more precisely with the help of UKG pro. More than 500 workers have used this software to do payroll faster than with any other program.
Pros
The Applicant Tracking System at UKG is fantastic. As far as workflows and approvals go, it's also the top dog. UKG contains all the features necessary in an HRIS system, plus the company's partnerships with other suppliers mean that many HR and benefits-related tasks may be automated through seamless connections.
Cons
When first starting out with UKG, the system can seem daunting. UKG Support has a fantastic ticket system, but in some circumstances, you may have to wait a while before a support specialist responds.
