--- description: Review of Ideagen Mail Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Ideagen Mail Manager | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Email Management Software](/directory/3433/email-tracking/software) > [Ideagen Mail Manager](/software/419728/Ideagen-Mail-Manager) # Ideagen Mail Manager Canonical: https://www.softwareadvice.com.au/software/419728/Ideagen-Mail-Manager Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/419728/Ideagen-Mail-Manager?page=2) > Mail Manager is an email management tool that helps businesses file and search for emails and attachments within Microsoft Outlook. The tool searches through emails that have been sent by one particular client or project and flags relevant ones, providing filing options as soon as they arrive. The mobile application allows field-based employees to send emails and attach documents, as well as set reminders for various tasks. > > Verdict: Rated **4.1/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 19 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Ideagen - **Founded**: 1993 ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Contact Ideagen directly for pricing. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Argentina, Australia, New Zealand, Peru, United Kingdom, United States, Venezuela ## Features - Archiving & Retention - Autoresponders - Collaboration Tools - Contact Management - Customizable Fields - Data Recovery - Drag & Drop - Email Monitoring - Email Tracking - Inbox Management - Mobile App - Real-Time Monitoring - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes - Signature Management - Tagging - Third-Party Integrations ## Integrations (6 total) - Dropbox Business - Microsoft SharePoint - OneDrive - Procore - ProjectWise - Synergy2 ## Support Options - FAQs/Forum - Phone Support - Chat ## Category - [Email Management Software](https://www.softwareadvice.com.au/directory/3433/email-tracking/software) ## Related Categories - [Email Management Software](https://www.softwareadvice.com.au/directory/3433/email-tracking/software) - [Construction Software](https://www.softwareadvice.com.au/directory/4133/construction/software) ## Alternatives 1. [Gmail](https://www.softwareadvice.com.au/software/171529/gmail) — 4.8/5 (13327 reviews) 2. [Google Workspace](https://www.softwareadvice.com.au/software/344998/google-workspace) — 4.7/5 (17483 reviews) 3. [Microsoft Outlook](https://www.softwareadvice.com.au/software/399509/microsoft-outlook) — 4.5/5 (2426 reviews) 4. [Microsoft 365](https://www.softwareadvice.com.au/software/397757/office-365) — 4.6/5 (14035 reviews) 5. [Yahoo Mail](https://www.softwareadvice.com.au/software/366949/yahoo-mail) — 4.2/5 (846 reviews) ## Reviews ### "Seamless transition and very easy to use" — 5.0/5 > **Verified Reviewer** | *29 July 2025* | Architecture & Planning | Recommendation rating: 9.0/10 > > **Pros**: Extremely smooth transition from previous software. Easy for staff to adopt with minimal resistance. Powerful email search functionality. Keeps inboxes organised and clutter-free. Trial phase helped build confidence across the team. > > **Cons**: Lacks the ability to search across all project folder files on the server (only searches emails). Only works with Classic Outlook, not New Outlook. > > Switching to Ideagen Mail Manager was a positive experience, with a seamless rollout and strong user adoption despite initial apprehension. The software excels in email organisation and search efficiency, although it falls slightly short compared to its predecessor in terms of broader file search capabilities. Overall, it delivers significant benefits for managing and retrieving email data. ----- ### "Unique Solution That Solved a Major Problem Effortlessly" — 5.0/5 > **Simon** | *15 December 2025* | Mechanical or Industrial Engineering | Recommendation rating: 8.0/10 > > **Pros**: It solves a huge problem that we have, and didn't know that such a product existed for years. I've not seen anything like it since either, so it's a unique solution. > > **Cons**: It would be nice to have the ability to create new spaces within Sharepoint directly via Outlook, rather than having to add it separately. It may also then help reduce the need to run discover file locations so often. > > Mail Manager has been a definite benefit to our company. It helps capture a lot of business and project information transmitted via email, which we otherwise wouldn't have access too. It's certainly helped lower our business risk. ----- ### "Unable to cancel or reduce the seats." — 1.0/5 > **Verified Reviewer** | *21 August 2025* | Architecture & Planning | Recommendation rating: 0.0/10 > > **Pros**: The principal loved it to organize the emails and file them to the server by projects and personal filing space. > > **Cons**: Customer servier is not good. They ask you to lock into 2 years contract and is very unflexable when the team shrinks and when need to reduce seats. The terms and conditions are very unfrendly and preditor like. ----- ### "Easy to use and excellent company to work with\!" — 5.0/5 > **Verified Reviewer** | *12 December 2025* | Civil Engineering | Recommendation rating: 8.0/10 > > **Pros**: Mail Manager gave us an easy way to export emails from Outlook into our project folders. This helps us keep project related data together in one place and makes searching for information much easier\! > > **Cons**: While they're working on a release date, the lack of support for the new version of Outlook is keeping our users from using it and the web version. > > The team at Ideagen made the sales and on-boarding experience a breeze. Their support team is very helpful, as well. Overall, we've had a very good experience with Mail Manager. ----- ### "The perfect fit for our custom 365 solution" — 5.0/5 > **Tom** | *9 April 2025* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: Oneplace allows us to save emails easily from Outlook straight into our case management system (we are a stretched in house team). Oneplace does not require any upkeep or admin. I have not changed its configuration in many months. > > **Cons**: It can occasionally be a little slow to load our Sharepoint file structure. It also lacks the ability to save emails and attachments simultaneously as separate files. > > We were exploring options for a case management system for our in house team, and all the major providers seemed too overkill for our needs. We decided to go with a Sharepoint solution, with Oneplace used to integrate our emails into the Sharepoint file structure. This required some initial legwork, but now the system works for us. Oneplace plays a big part in that. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/419728/Ideagen-Mail-Manager?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/419728/Ideagen-Mail-Manager) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data