--- description: Review of Localyser Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Localyser | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [Localyser](/software/420263/localyser) # Localyser Canonical: https://www.softwareadvice.com.au/software/420263/localyser Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/420263/localyser?page=2) > Localyser helps multi-location businesses make online reviews their most powerful marketing tool. Over 500 brands use Localyser turn every customer interaction into an opportunity to learn and grow revenue across every location. Say goodbye to logging in and out of review sites. We've built Localyser to make it easy to track and reply to reviews across 75 of sources including Google, Yelp, UberEats, DoorDash, GlassDoor, Indeed, App Stores \& more. So, breathe easy and leverage response templates, or ChatGPT, to reply to reviews in any language. You can also manage your social media DMs, collect feedback and generate more positive reviews. > > Verdict: Rated **4.8/5** by 33 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 33 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Localyser - **Founded**: 2016 ## Commercial Context - **Starting Price**: CAD 45.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Cost is per location per month depending on the number of locations, please check our website for more details. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, English, French, Spanish - **Available Countries**: Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Cuba, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras and 24 more ## Features - AI/Machine Learning - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - CRM - Campaign Management - Chat/Messaging - Commenting/Notes - Communication Management - Customer Experience Management - Customisable Branding - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Email Reminders - Engagement Tracking - Feedback Management - Keyword Tracking ## Integrations (16 total) - ActiveCampaign - Braze - Crisp - Emarsys - HubSpot CRM - Intercom - Jira - Kissmetrics - Klaviyo - Leanplum - Mailchimp - Marketo Engage - Meta for Business - Oracle Eloqua Marketing Automation - Oracle Responsys ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Satisfaction Software](https://www.softwareadvice.com.au/directory/4627/customer-satisfaction/software) ## Related Categories - [Customer Satisfaction Software](https://www.softwareadvice.com.au/directory/4627/customer-satisfaction/software) - [Customer Experience Software](https://www.softwareadvice.com.au/directory/4574/customer-experience/software) - [Review Management Software](https://www.softwareadvice.com.au/directory/4285/review-management/software) - [Reputation Management Software](https://www.softwareadvice.com.au/directory/4509/reputation-management/software) ## Alternatives 1. [Trustpilot](https://www.softwareadvice.com.au/software/364802/trustpilot) — 4.5/5 (1202 reviews) 2. [Birdeye](https://www.softwareadvice.com.au/software/86768/birdeye) — 4.7/5 (702 reviews) 3. [rater8](https://www.softwareadvice.com.au/software/313432/rater8) — 5.0/5 (181 reviews) 4. [TrueReview](https://www.softwareadvice.com.au/software/193489/truereview) — 5.0/5 (150 reviews) 5. [Brand24](https://www.softwareadvice.com.au/software/24347/brand24) — 4.7/5 (254 reviews) ## Reviews ### "a one-stop shop to handle all social media" — 4.0/5 > **Peggy** | *29 July 2018* | Management Consulting | Recommendation rating: 8.0/10 > > **Pros**: it is a simple yet effective system to use to manage one's outlet social media/customer expectation > > **Cons**: would be good if they can include Instagram to have a well rounded coverage , as reviews on Instagram is in such important status > > all the clients I have recommended have found it useful and this is also a good benchmark platform to monitor the customer prospect of the product to the brand status ----- ### "Best in the Market" — 5.0/5 > **Waqas** | *10 February 2022* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: We started using this software approximately 4 years ago and implemented it throughout our operations in the UAE and Egypt. It helps us view, check and report the customer reviews in convenient and timely fashion. As Head of the QA department, I use this tool to ensure all marketing and operations teams catch and followup on the poorly rated reviews on spot and ensure all such customers are won back as our regular customers. This tool helps us to save our brands image online and to ensure we don't lose precious customers > > **Cons**: App can be better for mobile functionality > > Very satisfying and always found their management to be cooperative and fast in fixing the issues ----- ### "Localizer Job well done" — 4.0/5 > **Hassan** | *16 September 2025* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: Ease of getting the reviews in Excel format and checking store rating. You can select each store location separately and sort out. > > **Cons**: have to select each star rating one by one. There should be a toogle to select all stars at time for ease of work > > so far it has been good, its doing the job well. I am able to sort out the data according to me needs. ----- ### "Great platform" — 5.0/5 > **Verified Reviewer** | *15 February 2022* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: all the feedback you can see in one platform. NO need to sign in with various platform > > **Cons**: so far there is nothing, there are some platforms are not allowing to reply via this. > > This is the best platform to interact with customer thorough feedbacks. There is no need of sign in of many platforms as this collects all the feedback from all platforms. ----- ### "Localyser review" — 5.0/5 > **Mirjana** | *4 April 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: ease of use, having all reviews in one place and replying on them with just 2 clicks > > **Cons**: nothing, all is good so far and they always improve based on our requests > > Amazing for past 4-5 years, their customer service is great as well\! ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/420263/localyser?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/420263/localyser) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data