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Qualifacts Insync
4.5
Overall rating
Reviews
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About Qualifacts Insync
Qualifacts InSync streamlines essential healthcare functions like charting, billing, scheduling, medication management, and telehealth within a cohesive cloud-based platform. Trusted by numerous practices nationwide, InSync elevates efficiency, safety, and productivity by seamlessly integrating features such as e-prescription, eMAR, automated claims management, ASAM, and more.
Tailored specifically for small and mid-market organizations, InSync is designed for scalability, allowing businesses to incorporate additional add-ons as needed. Its flexibility extends to customization, ensuring alignment with your organization's unique requirements, spanning from patient engagement to clinical workflow and billing.
InSync simplifies billing processes through automation, utilizing a robust rules engine to alleviate the workload of your billing team. With automatic application of ICD codes to relevant appointments, these codes are carried through the entire billing journey, mitigating revenue loss and optimizing claim success rates.
Qualifacts Insync pricing
Qualifacts Insync does not have a free version and does not offer a free trial. Qualifacts Insync paid version starts at USD 75.00/month.
Starting Price:
USD 75.00/month
Free Version:
No
Free trial:
No
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Qualifacts Insync Reviews
Feature rating
5 reviews of 387
View all reviews
Muhammad
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for Free Trial
-
Review Source
4
Reviewed on 04/04/2024
Happy customer
Pros
Great look, easy to use and wide range of customisation options.
Cons
Unable to download patients entire chart at once and also lack of bulk action when performing tasks.
Jessy
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 25/11/2024
With Insync, our practice can continue to grow at an exponential rate with the confidence of...
We are happy with this EHR platform so far.
Pros
This is such a robust system! The support team is fast to respond and resolve any issues or provide assistance with configurations when needed. I love that we are finally using an EHR that requires little to no workarounds to get the job done!
Cons
I would love to see the University separate Administrative, Configurations, and user workflows to allow for more efficient training of new users who have no need to know certain aspects of the EHR.
I would also like to see more enhancements to allow for individual facility customizations when there are multiple facilities under one practice to account for the diversity of each facility such as appointment reminders, auto eligibility configurations, etc..
Michael
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
3
Reviewed on 26/11/2024
some good some bad
9 months of a steep learning curve - and it is getting better but we have a long way to go
Pros
it has amazing capabilities and it does help us deal with some big issues
Cons
the interface is clunky and slow and not intuitive - it does not integrate well with other software
Alternatives Considered
TherapyNotes, LLCReasons for Choosing Qualifacts Insync
had more employees and thought this would be better and easier to useSwitched From
SimplePracticeReasons for Switching to Qualifacts Insync
Better billing system and by a recommendation from a colleague
Crystal
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 26/11/2024
Insync Review 2024
It is an EMR that also accomplishes full billing. There are many products that can be integrated and customized to the needs of the agency.
Pros
Most reports export to excel making it easier to get the reporting that is being asked for
Cons
There are too many ways to get to the same spot in the system or accomplish the same this. I recognize that this is also a pro, but it makes training difficult.
Maranda
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 15/12/2023
Could be Better, But Better than What We Had
We got into Insync before it was part of the Qualifacts brand, so I can't speak from the start of use till now (It was rather rocky, as systems we had been shown and advised were capable of being used turned out to be unusable or not available).
However, since the purchase Qualifacts made, we have been given smoother update notifications, a better way to connect with customer service (we had previously never known where we were with an issue on Insync's side, but now we can track it), and there seem to be more improvements being made now each month.
Pros
-Ease of Use
-Everything you could need is in one system
-Reports Pull Data with little to no missing data
-So many helpful reports
-Customizable
-Customer Service has Quick Response Time
-There are always improvements being made
-We are encouraged to provide improvement requests
-We are asked to provide feedback on our customer reps
-Almost everything in the billing side of the system for the practice
Cons
-The patient scheduler is an "appointment requester" and not a scheduler on the patient side.
-The customer reps do not call when we provide them with times we are available.
-There is a limited amount of my team wo are allowed to make tickets for issues, which does not help when they are having technical issues that we are not there to assist with when the customer reps call us, and not the person having the issue.
-The knowledge of the customer reps when we explain how something should work, or how we would like things to work is a 4/10.
-Having to purchase Insync, and not have a rent or trial option
