RUN Powered by ADP

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About RUN Powered by ADP

The RUN Powered by ADP (RUN) solution is designed to make your small business payroll quick and easy. With a streamlined process and powerful technology, you'll complete payroll in no time. Choose from basic payroll to a full suite of HR tools and services, get what you need, when you need it. Payroll Features: - Process payroll at your desk or on the move, during business hours or in the middle of the night. - Taxes are calculated, deducted and paid automatically. - Have quarterly/annual reports submitted automatically. - Keep ahead of state and federal tax laws and HR regulations with automatic updates covering all 50 states. - Integrate time tracking with payroll. - Always have peace of mind with 24/7 support from certified payroll experts. Human Resources Features: - Get answers to your HR questions through the HR Helpdesk — trained professionals are ready to assist. - Employee handbook wizard helps you create a complete, professional-quality handbook (based on state and federal employment laws) in a few simple steps. - Post open positions to over 100 of the web’s leading job boards with one click via ZipRecruiter. - Give your people an edge with a welcoming employee onboarding experience and a market-leading app.
RUN Powered by ADP Software - The all new RUN's dashboard offers easy access to your recent payrolls, search bar and upcoming to-dos.
RUN Powered by ADP Software - Easily input your staff's hours, confirm their salary amount and PTO
RUN Powered by ADP Software - As soon as your payroll is confirmed, you'll have immediate access to your payroll information and reports.
RUN Powered by ADP Software - Safely and securely process your payroll on the go when you want, where you want with the RUN Powered by ADP mobile app
RUN Powered by ADP Software - Give your employees instant access to their pay, time off and personal information with the ADP mobile app.
RUN Powered by ADP video
RUN Powered by ADP Software - The all new RUN's dashboard offers easy access to your recent payrolls, search bar and upcoming to-dos. - thumbnail
RUN Powered by ADP Software - Easily input your staff's hours, confirm their salary amount and PTO - thumbnail
RUN Powered by ADP Software - As soon as your payroll is confirmed, you'll have immediate access to your payroll information and reports. - thumbnail
RUN Powered by ADP Software - Safely and securely process your payroll on the go when you want, where you want with the RUN Powered by ADP mobile app - thumbnail
RUN Powered by ADP Software - Give your employees instant access to their pay, time off and personal information with the ADP mobile app. - thumbnail

RUN Powered by ADP pricing

RUN Powered by ADP does not have a free version and does not offer a free trial. RUN Powered by ADP paid version starts at USD 25.00.

Starting Price:
USD 25.00
Free Version:
No
Free trial:
No

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QuickBooks Online Advanced

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RUN Powered by ADP Reviews

Feature rating

Value for Money
4.2
Functionality
4.4
Ease of Use
4.4
Customer Support
4.3
5 reviews of 776 View all reviews
Grayson
Grayson
  • Industry: Restaurants
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 24/07/2018

Do you have to pay taxes on payroll? Do you like doing math? Just use ADP.

Peace of mind knowing that I am not making a mistake that puts me in a bad position with the IRS.

Pros

They provide a lot more than just payroll processing. That's the meat and potatoes of it but they also now have the option to use zip recruiter for your hiring needs. That's a big asset. And, they have a great HR portal. You have access to just about every document and standard possible with a simple search or catalog inquiry. I'm a big fan of one stop shop ideas and this is becoming that. They have it easy to track paychecks, employee's files, reconcile past pay periods, pay taxes on manual checks, etc. And they are a great team for customer service. I've never had a bad experience with them. Oh, and they are adding in a scheduling option to schedule you staff and track their clock in/out times with GPS.

Cons

Cost. It's always the cost. But, convenience comes at a price. This is no small fee service. If you have a small staff and don't mind doing the math you can probably just use QuickBooks. But ADP Run makes it really, really easy to pay your team.

Roxanne
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/05/2021

Doing payroll in ADP in VERY easy!

Since I didn't do payroll before I started working at my current position, I feel that it is fairly easy to use. If I can learn to use it, anyone can.

Pros

I like the ease of running all of the reports and that most of the ones you need are listed as standard reports. They also prepared PPP loan reports as standard reports to make your life easier.

Cons

I don't like that when you have to divide salary employees into different accounts that it only keeps the first amount you put in. You have to manually add the other amounts every time.

Alternatives Considered

Paychex Flex

Reasons for Choosing RUN Powered by ADP

We switched because we decided that we didn't want to be a part of their employee base. And the cost of their 401K plan was very expensive.

Switched From

Paychex Flex

Reasons for Switching to RUN Powered by ADP

They came in at an inexpensive rate and we could choice to just get the portion to run payroll.

Response from ADP

Roxanne,

We thank you for your review of RUN Powered by ADP? and couldn't be happier to hear that our product delivers for you.

Adding value through our services and giving you time back into your day through our products is truly what we strive for and we are pleased to hear that has been the experience for you.

-Your RUN Powered by ADP? Team

Replied 24/05/2021
Russell
Russell
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

3
Reviewed on 07/06/2022

Stale product, but flexible payroll processing

It is a competent system as long as you only need to access it from a desktop browser. The pricing is “OK” for wholesale clients with more than 5 employees.

Pros

It is very easy to make on the fly adjustments to paychecks, such as overriding the amount of withholding, recording an advance repayment, etc.

Overall the system is easy to use.

The payroll for my accounting firm is free, which is appreciated.

Cons

In 2022 one STILL cannot access the Run Oayroll website from a mobile phone. This is inexcusable and something I have been asking them to correct for more than 15 years. The site automatically redirects to the mobile app, which still, after 15 years, can’t be used for wholesale accounts like mine. It is beyond aggravating.

Alternatives Considered

Gusto

Reasons for Switching to RUN Powered by ADP

Gusto makes it nearly impossible to change paychecks on the fly.

Response from ADP

Russell,

We thank you for your feedback of RUN Powered by ADP® and are glad to hear you find ease of use and flexibility with your payroll.

Your feedback regarding mobile access has been passed along to our Product Team for review.

We value your partnership on your payroll and HCM needs.

-Your RUN Powered by ADP Team

Replied 09/06/2022
Owen
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
2
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 11/03/2024

Good service, but expensive

Pros

Overall, I'm satisfied with the ADP payroll service. I've used many of the payroll services on the market (ADP, Paycheck, Heartland, Patriot). I think ADP is one of the better ones. The reporting interface is super easy to use, and their direct deposit is the best among competitors. By that, I mean the required deposit dates, in order to make payroll processing, you just need 1 day in advance to get the money ready in your account, everyone else need minimum 3 days.

Cons

One of the pricer options among competitors. I ran weekly payroll for 8 - 10 employees, with a big discount, it costs me about $75-$90 per payroll. in comparison, Patriot only costs around $65 per month (4-5 payrolls)!

One other thing to consider is (this is true to all payroll service companies), that your salesperson probably won't be there for too long, other words, once they sign you up, they will pretty much disappear, good luck getting any support from them, every time you ask for help, they'll just refer to customer service 800 number. it makes you feel like, you're on your own.

William
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 15/02/2021

The customer service is outstanding even late at night.

I have been using this software and ADP for 5 years. There have been more than a few times where something went seriously wrong on a payroll day and I was not able to run the payroll at my normal time. Inevitably, I am up late finishing it, "Murphy's law" happens, and I run into a problem on that particular night. It is nice to know I can get help when I need it.

Pros

This is easy to use and set up payroll software if you use ADP for payroll. When you sign up with ADP then you are given a dedicated customer service team that specializes in teaching you how to use the software. After about 60 days they allow you to call into their 24-hour customer service team from then on into the future. If you are ever stuck late at night trying to finish payroll and run into a problem, they answer the phone and help you solve the issue so can finish the job.

Cons

ADP is more expensive than a local payroll company. Although I like to support local small businesses like mine, it is nice to know that the payroll will be done right the first time. Your employees will appreciate it.

Alternatives Considered

Paychex Flex

Reasons for Choosing RUN Powered by ADP

Reliability and certainty that my tax payments would be made for the business on time.

Reasons for Switching to RUN Powered by ADP

My accountant at the time had some experience from clients using it and recommended it to me to use.

Response from ADP

William,

We welcome all feedback to ensure RUN Powered by ADP? continues to empower small businesses to more efficiently manage their payroll and HCM needs. We are glad to hear you find a user friendly experience within RUN along with quality support from the RUN Service Team.

Thank you for the feedback on the fee structure. We are always working to enhance RUN and delight our users so we value your insights.

- Your RUN Powered by ADP? Team

Replied 16/02/2021

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