--- description: Review of Fathom Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Fathom | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [Fathom](/software/423207/fathom) # Fathom Canonical: https://www.softwareadvice.com.au/software/423207/fathom Page: 1 / 34\ Next: [Next page](https://www.softwareadvice.com.au/software/423207/fathom?page=2) > Fathom serves as an AI meeting assistant, capturing, transcribing, and summarizing meetings. The application allows users to concentrate on the discussions rather than note-taking. > > Verdict: Rated **5.0/5** by 809 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 809 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: FATHOM ## Commercial Context - **Starting Price**: USD 15.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI/Machine Learning - API - Access Controls/Permissions - Action Item Tracking - Alerts/Escalation - Alerts/Notifications - Annotations - Automatic Transcription - CRM - Call Management - Call Recording - Call Tracking - Call Transcription - Chat Transcript - Chatbot - Code-free Development - Collaboration Tools - Conferencing - Configurable Workflow - Conversation Intelligence ## Integrations (9 total) - Asana - Google Meet - HubSpot CRM - Microsoft Teams - Salesforce Platform - Salesforce Sales Cloud - Slack - Zapier - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Call Recording Software](https://www.softwareadvice.com.au/directory/1718/call-recording/software) ## Related Categories - [Transcription Software](https://www.softwareadvice.com.au/directory/4397/transcription/software) - [AI Sales Assistant Software](https://www.softwareadvice.com.au/directory/4614/ai-sales-assistant/software) - [Meeting Software](https://www.softwareadvice.com.au/directory/4303/meetings/software) - [Conversational AI Platforms](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software) - [Call Recording Software](https://www.softwareadvice.com.au/directory/1718/call-recording/software) ## Alternatives 1. [Zoom Workplace](https://www.softwareadvice.com.au/software/101384/zoom) — 4.6/5 (14652 reviews) 2. [Slack](https://www.softwareadvice.com.au/software/154669/slack) — 4.7/5 (24169 reviews) 3. [Modjo](https://www.softwareadvice.com.au/software/232591/modjo) — 4.7/5 (60 reviews) 4. [Outreach](https://www.softwareadvice.com.au/software/352419/outreach) — 4.4/5 (311 reviews) 5. [Salesloft](https://www.softwareadvice.com.au/software/169741/salesloft) — 4.3/5 (232 reviews) ## Reviews ### "Fathom is good but requires extra work" — 4.0/5 > **Jesse** | *27 March 2026* | Media Production | Recommendation rating: 8.0/10 > > **Pros**: Fathom is a simple app to install and seamlessly integrates with most video call software. It provides a decent summary and interface to review calls. > > **Cons**: It became another app to open and manage. It alerted me often than my calendar or video call apps, and it was a secondary layer I had to worry about. > > Fathom is a good tool and does it's job well. After using it for about a year I'm looking forward to use native video recording and summary options. Most video call software has this built in now, which makes one less tool to manage. ----- ### "Fathom-able" — 5.0/5 > **Verified Reviewer** | *29 August 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Call Quality and Feature: Very accurate in capturing relevant information and easy to follow—great communication\! > > **Cons**: There is no app version of this AI Notetaker. An app version would make it easier to record in-person meetings without a PC present > > Overall, I enjoy the sharp accuracy, post session outlined notes, font type, Fathom AI where you can ask question and the AI bot tailors the answer based on the content and it was able to articulate in a readable but detailed style ----- ### "Used Fathom for over 2 years and still love it\!" — 5.0/5 > **Viktoriya** | *23 March 2026* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: I've been using Fathom for over 2years now and still find it great\! The new addition I tend to use a lot is shareable playlists of highlights. Playlists let you save highlights from calls into organized collections that are easily sharable. This becomes very useful when keeping feedback across multiple meetings organized. I also use call transcripts as input into other AI analyzers and report builders. > > **Cons**: Then only things i would like to change at this point is to have an option to minimize the Fathom icon on the Team call. It takes too much space on screen > > Fathom has been an instrumental part the workflow for myself and a wider team for over 2 years now. I like the new tools and improvements and an option to use it for free as well as having paid options. ----- ### "A Total Game-Changer for Meetings" — 5.0/5 > **Brad** | *22 May 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Smarter Than Just a Transcript – Fathom doesn’t just record words—it understands them. The summaries and action items feel like they came from someone who was paying close attention, not just an AI tool. •Real-Time Highlighting – The in-meeting widget lets us tag key moments on the fly, which is super helpful when we want to revisit important parts of the conversation later without scrubbing through the whole video. •Video Recording on Google Meet – Unlike our old tool, Fathom gives us full video recordings, not just screenshots. That’s huge for capturing nuance and revisiting tone or facial expressions. •Unlimited Meeting Minutes – No usage limits means we can record every meeting, no matter how long or how many. It’s one less thing to worry about. •Post-Call Follow-Ups Done for You – Automatically generated recaps and next steps save us tons of time and make it easier to keep everyone aligned after meetings. •Searchable + Chat-Friendly – The ability to chat with a transcript to find what someone said or what was decided is next-level helpful. •Effortless Setup with the Web Extension – The browser extension makes launching Fathom during Google Meet calls incredibly easy. One click and we’re ready to go. > > **Cons**: •No Audio Uploads (Yet) – Coming from a tool that allowed us to upload pre-recorded audio for transcription, this was something we had to give up. Fathom is focused on live meetings right now. •No Mobile App for In-Person Meetings – We sometimes record in-person conversations, and the lack of a mobile app means we currently need to find a workaround. That said, we’ve heard this is on their roadmap. •Limited CRM Integration Options – We use Go High Level (GHL), which Fathom doesn’t integrate with at the moment. However, we’ve been invited to the open API beta, so we’re hopeful that’s coming soon. > > Fathom has completely changed how we handle meetings—for the better. From the moment we started our trial, we were impressed by how intuitive and genuinely helpful the platform is. It captures everything we need, organizes it intelligently, and saves us hours in post-meeting follow-ups. While we knew we were giving up a couple features like audio uploads and mobile capture, the benefits far outweighed those limitations. The summaries, action items, and ability to search or chat with past meetings are incredibly valuable. We now use it for every meeting and honestly can’t imagine going back. ----- ### "More than a note taker" — 5.0/5 > **Verified Reviewer** | *15 August 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Best is it's a set and forget. Once established and linked to my zoom and outlook calendar, even unscheduled meetings are easy to automatically record. AI function to search meetings is great as well. > > **Cons**: Haven't had any issues so far. One thing that would be nice is the ability to customize what our page looks like. > > Simple, easy, not overbearing. Doesn't try to be more than it's set out to be. 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