--- description: Review of Fathom Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Fathom | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [Fathom](/software/423207/fathom) # Fathom Canonical: https://www.softwareadvice.com.au/software/423207/fathom Page: 1 / 34\ Next: [Next page](https://www.softwareadvice.com.au/software/423207/fathom?page=2) > Fathom serves as an AI meeting assistant, capturing, transcribing, and summarizing meetings. The application allows users to concentrate on the discussions rather than note-taking. > > Verdict: Rated **5.0/5** by 807 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 807 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: FATHOM ## Commercial Context - **Starting Price**: USD 15.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI/Machine Learning - API - Access Controls/Permissions - Action Item Tracking - Alerts/Escalation - Alerts/Notifications - Annotations - Automatic Transcription - CRM - Call Management - Call Recording - Call Tracking - Call Transcription - Chat Transcript - Chatbot - Code-free Development - Collaboration Tools - Conferencing - Configurable Workflow - Conversation Intelligence ## Integrations (9 total) - Asana - Google Meet - HubSpot CRM - Microsoft Teams - Salesforce Platform - Salesforce Sales Cloud - Slack - Zapier - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Call Recording Software](https://www.softwareadvice.com.au/directory/1718/call-recording/software) ## Related Categories - [Transcription Software](https://www.softwareadvice.com.au/directory/4397/transcription/software) - [AI Sales Assistant Software](https://www.softwareadvice.com.au/directory/4614/ai-sales-assistant/software) - [Meeting Software](https://www.softwareadvice.com.au/directory/4303/meetings/software) - [Conversational AI Platforms](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software) - [Call Recording Software](https://www.softwareadvice.com.au/directory/1718/call-recording/software) ## Alternatives 1. [Zoom Workplace](https://www.softwareadvice.com.au/software/101384/zoom) — 4.6/5 (14567 reviews) 2. [Slack](https://www.softwareadvice.com.au/software/154669/slack) — 4.7/5 (24089 reviews) 3. [Modjo](https://www.softwareadvice.com.au/software/232591/modjo) — 4.7/5 (60 reviews) 4. [Outreach](https://www.softwareadvice.com.au/software/352419/outreach) — 4.4/5 (308 reviews) 5. [SalesLoft](https://www.softwareadvice.com.au/software/169741/salesloft) — 4.3/5 (231 reviews) ## Reviews ### "Used Fathom for over 2 years and still love it\!" — 5.0/5 > **Viktoriya** | *23 March 2026* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: I've been using Fathom for over 2years now and still find it great\! The new addition I tend to use a lot is shareable playlists of highlights. Playlists let you save highlights from calls into organized collections that are easily sharable. This becomes very useful when keeping feedback across multiple meetings organized. I also use call transcripts as input into other AI analyzers and report builders. > > **Cons**: Then only things i would like to change at this point is to have an option to minimize the Fathom icon on the Team call. It takes too much space on screen > > Fathom has been an instrumental part the workflow for myself and a wider team for over 2 years now. I like the new tools and improvements and an option to use it for free as well as having paid options. ----- ### "A Total Game-Changer for Meetings" — 5.0/5 > **Brad** | *22 May 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Smarter Than Just a Transcript – Fathom doesn’t just record words—it understands them. The summaries and action items feel like they came from someone who was paying close attention, not just an AI tool. •Real-Time Highlighting – The in-meeting widget lets us tag key moments on the fly, which is super helpful when we want to revisit important parts of the conversation later without scrubbing through the whole video. •Video Recording on Google Meet – Unlike our old tool, Fathom gives us full video recordings, not just screenshots. That’s huge for capturing nuance and revisiting tone or facial expressions. •Unlimited Meeting Minutes – No usage limits means we can record every meeting, no matter how long or how many. It’s one less thing to worry about. •Post-Call Follow-Ups Done for You – Automatically generated recaps and next steps save us tons of time and make it easier to keep everyone aligned after meetings. •Searchable + Chat-Friendly – The ability to chat with a transcript to find what someone said or what was decided is next-level helpful. •Effortless Setup with the Web Extension – The browser extension makes launching Fathom during Google Meet calls incredibly easy. One click and we’re ready to go. > > **Cons**: •No Audio Uploads (Yet) – Coming from a tool that allowed us to upload pre-recorded audio for transcription, this was something we had to give up. Fathom is focused on live meetings right now. •No Mobile App for In-Person Meetings – We sometimes record in-person conversations, and the lack of a mobile app means we currently need to find a workaround. That said, we’ve heard this is on their roadmap. •Limited CRM Integration Options – We use Go High Level (GHL), which Fathom doesn’t integrate with at the moment. However, we’ve been invited to the open API beta, so we’re hopeful that’s coming soon. > > Fathom has completely changed how we handle meetings—for the better. From the moment we started our trial, we were impressed by how intuitive and genuinely helpful the platform is. It captures everything we need, organizes it intelligently, and saves us hours in post-meeting follow-ups. While we knew we were giving up a couple features like audio uploads and mobile capture, the benefits far outweighed those limitations. The summaries, action items, and ability to search or chat with past meetings are incredibly valuable. We now use it for every meeting and honestly can’t imagine going back. ----- ### "I couldn’t fathom not using it" — 5.0/5 > **Matthew** | *30 October 2024* | Financial Services | Recommendation rating: 3.0/10 > > **Pros**: Ease of use, fast installation, summary of meetings as well as overall transcription. > > **Cons**: It would be great for it to sit in the background more on Teams calls and not appear as another person. > > This is the second time I’ve used fathom, having previously used it at another employer. It is very, very effective for taking notes and allowing me to stay present in meetings where I need to build rapport with clients. ----- ### "Fathom review" — 4.0/5 > **BREE** | *28 January 2026* | Utilities | Recommendation rating: 9.0/10 > > **Pros**: Fathom is wonderful for capturing meetings that require documented minutes. Anthing that makes work or those dreadful meetings easier gets five stars\! > > **Cons**: I have no cons to report at this time. Fatham does what it says, captures the words and gets them transribed. ----- ### "The AI Assistant Every Busy Professional Needs" — 5.0/5 > **Kelly** | *29 April 2025* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: Fathom is hands-down one of the smartest tools I’ve added to my workflow. As a founder managing multiple priorities, I’m constantly on Zoom calls — and Fathom feels like the team member I didn’t know I needed. > > **Cons**: There’s honestly very little to critique — the product delivers on its promise. If I had to mention something, it would be the occasional delay in syncing or organizing call summaries when internet connection is spotty. It’s a minor issue, but in fast-paced workflows, real-time reliability is key. That said, the Fathom team seems responsive and constantly improving, which gives me confidence in its evolution. > > It captures key moments, auto-generates notes with shocking accuracy, and organizes everything so I can stay present in the conversation without worrying about missing a detail. The fact that it’s intuitive, seamless, and integrates so well into my daily work has made it a 10/10 experience. From client calls to investor meetings, Fathom helps me stay focused, move faster, and make smarter decisions. I’ve already recommended it to colleagues, and I’ll continue to do so. This tool is a game-changer. ----- Page: 1 / 34\ Next: [Next page](https://www.softwareadvice.com.au/software/423207/fathom?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/423207/fathom) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data