---
description: Review of Verint Forecasting and Scheduling Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Verint Forecasting and Scheduling | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/4478/quality-assurance/software) > [Verint Forecasting and Scheduling](/software/423818/verint-forecasting-and-scheduling)

# Verint Forecasting and Scheduling

Canonical: https://www.softwareadvice.com.au/software/423818/verint-forecasting-and-scheduling

> Verint Forecasting and Scheduling is a performance management and employee scheduling solution that helps businesses streamline processes related to time off request management, productivity tracking, recruiting, and quality assurance, among other processes on a centralized platform. It lets managers to access voice as well as screen recordings and automatically trigger coaching sessions based on employee interactions with customers.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Verint
- **Location**: Melville, US
- **Founded**: 2004

## Commercial Context

- **Pricing Details**: Please contact Verint directly for pricing details.
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: Chinese, English, French, Japanese, Russian, Spanish
- **Available Countries**: United States

## Features

- Ad hoc Reporting
- Audio Capture
- Customer Experience Management
- Customisable Dashboard
- Data Visualization
- Employee Coaching Tools
- Employee Database
- Employee Scheduling
- For Call Centers
- Forecasting
- Labor Forecasting
- Online Time Clock
- Performance Management
- Performance Metrics
- Quality Management
- Reporting/Analytics
- Screen Capture
- Screen Recording Software
- Shift Swapping
- Time & Attendance

## Integrations (3 total)

- Amazon Connect
- Vonage Contact Center
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Contact Centre Quality Assurance Software](https://www.softwareadvice.com.au/directory/4478/quality-assurance/software)

## Related Categories

- [Contact Centre Quality Assurance Software](https://www.softwareadvice.com.au/directory/4478/quality-assurance/software)
- [Screen Recording Software](https://www.softwareadvice.com.au/directory/4595/screen-recording/software)
- [Reporting Tools](https://www.softwareadvice.com.au/directory/4284/reporting-tools/software)
- [Call Center Workforce Management Software](https://www.softwareadvice.com.au/directory/1855/workforce-management-optimization/software)
- [Rostering Software](https://www.softwareadvice.com.au/directory/497/employee-scheduling/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.com.au/software/128326/bitrix24) — 4.2/5 (984 reviews)
2. [CXone Mpower](https://www.softwareadvice.com.au/software/20067/nice-incontact-cxone-workforce) — 4.2/5 (581 reviews)
3. [RingCX](https://www.softwareadvice.com.au/software/24307/ringcentral-contact) — 4.2/5 (253 reviews)
4. [Aspect Workforce](https://www.softwareadvice.com.au/software/35655/aspectwork) — 4.2/5 (251 reviews)
5. [Workday HCM](https://www.softwareadvice.com.au/software/390210/workday-hcm) — 4.5/5 (1733 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/423818/verint-forecasting-and-scheduling)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/hr/verint-forecasting-and-scheduling-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/423818/verint-forecasting-and-scheduling> |
| en-GB | <https://www.softwareadvice.co.uk/software/423818/verint-forecasting-and-scheduling> |
| en-IE | <https://www.softwareadvice.ie/software/423818/verint-forecasting-and-scheduling> |
| en-NZ | <https://www.softwareadvice.co.nz/software/423818/verint-forecasting-and-scheduling> |

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