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description: Review of IBM Security MaaS360 Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: IBM Security MaaS360 | Reviews, Pricing & Demos - SoftwareAdvice AU
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# IBM Security MaaS360

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> IBM MaaS360 is an endpoint security solution that helps IT teams to manage mobile devices such as tablets, smartphones and laptops.  The solution manages devices provided by the company or are part of a bring your own device (BYOD) program to control the access to company applications and documents. &#10;&#10;MaaS360 allows users to integrate mobile devices with enterprise systems and can be managed from a central unified console. It also provides security measures such as passcode policies, encryption enforcement, geo-fencing and detection and restriction of jailbroken and rooted devices. Corporate data can also be selectively wiped and lost or stolen devices can be remotely located, locked and wiped.&#10;&#10;MaaS360 includes a support feature that allows administrators to diagnose and resolve issues, locate lost or stolen devices, reset passcodes and more. Mobility Intelligence dashboards allow device monitoring and report generation. MaaS360 supports devices such as iPhone, iPad, Android, Windows Phone, Blackberry and Kindle Fire.
> 
> Verdict: Rated **4.2/5** by 26 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 26 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: IBM

## Commercial Context

- **Starting Price**: USD 4.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: A 30-day trial of IBM MaaS360 is available, after which pricing is as follows:&#10;&#10;Essentials: &#10;&#10;$4.00 USD per device per month&#10;&#10;$8.00 USD per user per month&#10;&#10;Deluxe:&#10;&#10;$5.00 USD per device per month&#10;&#10;$10.00 USD per user per month&#10;&#10;Premier:&#10;&#10;$6.25 USD per device per month&#10;&#10;$12.50 USD per user per month&#10;&#10;Enterprise:&#10;&#10;$9.00 USD per device per month&#10;&#10;$18.00 USD per user per month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, Czech, Dutch, English, French, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anomaly/Malware Detection
- App Management
- Application Management
- Application Security
- Asset Lifecycle Management
- Audit Management
- Automatic User/Device Recognition
- BYOD Management
- Behavioral Analytics
- Compliance Management
- Configuration Management
- Customizable Reports
- Data Management

## Support Options

- FAQs/Forum
- Knowledge Base

## Category

- [Mobility Software](https://www.softwareadvice.com.au/directory/4238/mobility/software)

## Related Categories

- [Mobility Software](https://www.softwareadvice.com.au/directory/4238/mobility/software)
- [Unified Endpoint Management (UEM) Software](https://www.softwareadvice.com.au/directory/4771/unified-endpoint-management-software/software)
- [Wireless Expense Management Software](https://www.softwareadvice.com.au/directory/4196/wireless-expense-management/software)
- [Mobile Device Management Software](https://www.softwareadvice.com.au/directory/4604/mobile-device-management/software)
- [Endpoint Protection Software](https://www.softwareadvice.com.au/directory/4777/endpoint-protection-software/software)

## Alternatives

1. [Iru](https://www.softwareadvice.com.au/software/71745/Iru) — 4.9/5 (477 reviews)
2. [Rippling](https://www.softwareadvice.com.au/software/410674/rippling) — 4.9/5 (4614 reviews)
3. [ManageEngine Endpoint Central](https://www.softwareadvice.com.au/software/117339/manageengine-endpoint-central) — 4.6/5 (1485 reviews)
4. [NinjaOne](https://www.softwareadvice.com.au/software/349671/ninjarmm) — 4.7/5 (282 reviews)
5. [Hexnode UEM](https://www.softwareadvice.com.au/software/232933/hexnode) — 4.6/5 (153 reviews)

## Reviews

### "Ok Product, Needs Some Work" — 4.0/5

> **Chad** | *13 September 2019* | Government Administration | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to remove content from company-owned devices.  The selective wipe feature allows you to still be in control of your organizational data and let the end user comply with a BOYD policy.
> 
> **Cons**: Sync issues have prolonged the trial.  We had to make several configuration changes just so users can receive notifications of emails in a timely manner.
> 
> The set up and administration of the product was pretty easy.  The user experience was been inconsistent.  The service is been average.

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### "IBM MaaS360 with Watson is user friendly" — 5.0/5

> **Rowena Joy** | *10 April 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: It is very easy to navigate as an admin. The ability to manage all devices of our clients or users in one place is the best feature that IBM Security MaaS360 offers. The registration process for devices is very easy to follow.
> 
> **Cons**: What I dislike about IBM Security is it's taking too long to delete a user from the user admin side, this is something that I am not sure of and may also have to do with how it is setup from our side.
> 
> I am an IT Support for some of the Banks in the US and that's what they use in accessing work emails and applications. IBM  Security MaaS360 with Watson makes our life much easier, we can access emails and applications using a mobile device. It saves time and lets us access it anytime and anywhere.

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### "MaaS360 Device Management Software, Enlist a Professional\!" — 3.0/5

> **Amber** | *13 February 2019* | Facilities Services | Recommendation rating: 6.0/10
> 
> **Pros**: This software is all inclusive; you can use it to manage almost any kind of electronic device used by your employees or the public. Once at the user level, the software creates a simple graphic design with precision control. At an Admin level you are almost guaranteed total control of end use and an ability to pinpoint issues at a micro level. Perfect for sending out-of-the-box, ready to use devices to your team.
> 
> **Cons**: MaaS360 is extremely technical in it's setup and admin usage. The "Engineering Calls" set up with MaaS360 technical advisers are absolutely imperative. Without a software background, initial setup for your company profile would be near impossible in my opinion. At times the amount of control you can enact overshadows the benefits of the basics you wish to achieve. I've used this software for company employees as the end user, and the set up of cell phones can be very tedious and time intensive if they are "off site". Over the phone set up with individuals requires more than I was initially led to believe.
> 
> While many calls and emails to technical support were needed to get us off the ground, the support we did receive was overall very helpful and patient, explaining everything in step by step detail. Any issues we had were immediately addressed with either a short email or a scheduled conference call. The price per device has been very affordable for our company. This product is highly technical and has been difficult to implement without tech support. There are too many highly specific options that are not often used that overshadow the benefits for me.

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### "Robust platform that minimizes security risks" — 5.0/5

> **Anthony** | *12 November 2022* | Consumer Goods | Recommendation rating: 8.0/10
> 
> **Pros**: Allows secure access to documents shared via mobile devices. Has the ability to detect a wide variety of threats and responds by automatically neutralizing them. Integration with our IT infrastructure was quick and seamless. Mobile and desktop devices have high-level threat protection.
> 
> **Cons**: This platform is very comprehensive and flexible, although the removal process for some devices can be cumbersome.
> 
> This is a robust platform that is cloud-based and makes it easy to configure for the protection of devices used by our workforce. Allowing for centralized, simple and optimal management of end devices.

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### "Monitoring your inventory" — 5.0/5

> **Angelika** | *25 March 2019* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: The best part of IBM Maas360 is that I can monitor all our company cellphones and tablets in one place. This software allows me to personalize all our company iPhones and Tablets for each departments in ways that I would never be able to do without. For example I can make sure all our technicians are not allowed to us social media during working hours by disabling social media applications directly from my computer. I can also disable internet access and almost any application I want on their phones to improve productivity and safety while driving. Also another great part of this is that I can setup all company phones and tablet with a personalized company Apple ID which eliminated people from steeling company data when departing from the company because they will not be able to login on personal phone with the same ID. Lastly if I want our users to have a new application on their phone I can simply downloaded through the Maas360 portal and send it to all my devices at once without having to download individually on each device.
> 
> **Cons**: There is nothing that I do not like about the software. The portal is very user friendly and great customer service if needing additional help.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/423918/maas360)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/mobility/ibm-security-maas360-with-watson-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/423918/maas360> |
| en-GB | <https://www.softwareadvice.co.uk/software/423918/maas360> |
| en-IE | <https://www.softwareadvice.ie/software/423918/maas360> |
| en-NZ | <https://www.softwareadvice.co.nz/software/423918/maas360> |

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