---
description: Review of Sinch Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Sinch | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Sinch](/software/425312/sinch)

# Sinch

Canonical: https://www.softwareadvice.com.au/software/425312/sinch

> Sinch is built for businesses that need to reach customers reliably across multiple channels, whether that's a retail team sending order updates and promotions, a healthcare provider confirming appointments, or a financial services company verifying transactions, without stitching together a different vendor for each channel.

The platform brings together SMS, RCS, MMS, and WhatsApp messaging, voice calling, email, and identity verification into one connected system. Businesses can run marketing campaigns, send automated notifications, and secure logins and sign-ups with one-time passcodes delivered by SMS, voice, or flash call. Sinch also connects to AI platforms and automation tools, so teams that want to add AI-driven responses or workflows can do that within the same system, rather than bolting on a separate solution.

What sets Sinch apart is the infrastructure behind it: direct connections to more than 600 carriers and operators, reaching over 160 million active phone numbers in more than 65 countries, backed by GDPR, HIPAA, and ISO 27001 compliance. That means messages and calls are more likely to actually reach customers, not get lost or flagged along the way.

New customers get structured onboarding and a dedicated customer success manager to help them get set up, plus access to professional services and implementation partners for teams that want extra support scaling their communications program. Businesses can start small with a single channel and expand as their needs grow.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Sinch

## Commercial Context

- **Pricing Details**: Please contact Sinch for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Belgium

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Chat/Messaging
- Chatbot
- Communication Management
- Content Management
- Email Automation
- Email Management
- Engagement Tracking
- Generative AI
- IVR
- Inbox Management
- Interaction Tracking
- Interactive Content
- Live Chat
- Multi-Channel Communication
- Multi-Channel Marketing

## Integrations (11 total)

- Adobe Campaign
- Adobe Journey Optimizer
- Emarsys
- HubSpot CRM
- HubSpot Sales Hub
- SAP S/4HANA Cloud
- SAP Sales Cloud
- Salesforce Marketing Cloud
- Salesforce Service Cloud
- Shopify
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)

## Related Categories

- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)
- [Conversational Marketing Software](https://www.softwareadvice.com.au/directory/4671/conversational-marketing/software)
- [Cloud Communication Platforms](https://www.softwareadvice.com.au/directory/4386/cloud-communication/software)
- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)

## Alternatives

1. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1787 reviews)
2. [Mobile Text Alerts](https://www.softwareadvice.com.au/software/350391/mobile-text-alert) — 4.5/5 (86 reviews)
3. [Sinch Engage](https://www.softwareadvice.com.au/software/149509/sinch-engage) — 4.4/5 (44 reviews)
4. [Haber Chat](https://www.softwareadvice.com.au/software/450325/Haber-Chat) (0 reviews)
5. [Tidio](https://www.softwareadvice.com.au/software/157633/tidio-chat) — 4.7/5 (590 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/425312/sinch)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/cloud-communication/sinch-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/425312/sinch> |
| en-GB | <https://www.softwareadvice.co.uk/software/425312/sinch> |
| en-IE | <https://www.softwareadvice.ie/software/425312/sinch> |
| en-NZ | <https://www.softwareadvice.co.nz/software/425312/sinch> |

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