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About Kaseya VSA
Kaseya VSA is a cloud-based IT management and remote monitoring solution for businesses of all sizes across various industries. It provides a central console for managing IT operations including handling complaints, ticketing, auditing, monitoring performance and reporting.
Users can receive complaints, generate complaint tickets and service complaints around systems, servers, networks and mobile devices remotely. Designed for in-house IT staff, Kaseya VSA provides an integrated IT management platform to manage IT issues and service complaints remotely.
The patch management module automatically updates servers, workstations and users’ computers with the security patches and software updates. IT staff members can schedule updates at an individual system level, departmental level or throughout the entire organization. The solution provides information on CPU, network bandwidth and server load through an integrated console to monitor the performance of IT infrastructure in real-time.
Kaseya VSA is available on a per user per month basis that includes support through an online knowledge base.
Kaseya VSA pricing
Kaseya VSA does not have a free version but does offer a free trial. Kaseya VSA paid version starts at USD 4.00/month.
Starting Price:
USD 4.00/month
Free Version:
No
Free trial:
Yes
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Kaseya VSA Reviews
Feature rating
5 reviews of 203
View all reviews
Kavindu Githsara
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 15/03/2023
Comprehensive IT Management with Robust Security Features
Overall, Kaseya VSA is a powerful and comprehensive IT management tool with a range of features that can help streamline IT operations and improve security. While it may be complex and costly for some organizations, it can be a worthwhile investment for those in need of robust IT management capabilities.
Pros
One of the major strengths of Kaseya VSA is its remote management capabilities. The software allows us to remotely manage devices and endpoints from a single, centralized console, which saves time and effort. It also offers automation features, such as automated patch management, which helps keep our devices secure and up-to-date without manual intervention.Another key advantage of Kaseya VSA is its security features. The software includes a range of security tools, such as antivirus and anti-malware protection, as well as vulnerability scanning and remediation capabilities. These tools help us to maintain a secure IT environment and protect our company data from potential threats.
Cons
However, there are some downsides to Kaseya VSA. The software can be complex and difficult to use, particularly for those who are not familiar with IT management tools. It can take time to learn how to navigate the software and configure it to meet our specific needs.
Verified Reviewer
- Industry: Pharmaceuticals
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 31/03/2022
Best Tool for Remote Monitoring and management : Kaseya VSA Pro.
Pros
With Overall experience Kaseya is the best tool for IT helpdesk and Asset management solution. I'm very happy and satisfied customer with the outcomes from Kaseya. Kaseya is the best Solution with the Commercial part and the Services from Kaseya support always quick and fast.
Cons
Not really. Still Kaseya is always helpful for me and my team. And never found this with any issue. t
Alternatives Considered
Zoho CRMReasons for Switching to Kaseya VSA
Kaseya is very good with the commercial side. And multiple features with single windows.
Frank
- Industry: Computer Networking
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
1
Reviewed on 14/10/2024
Kaseya Scam
Horrible frightening company. If they have to scam to sell, don't even ask for anything from them or you will be scammed thousands of dollars.
Pros
Nothing its a total scam, they send me equipment i didn't ask for so they collect monthly payments from my company. Stay away from them!!! I am warning you!!
Cons
They send you equipment you don't want or didn't ask for then they tell you it's a free trial and then Kaseya sends you bills they keeping adding. I never took the equipment they sent me out of the box and there charging me for no usage
Alternatives Considered
Datto WorkplaceReasons for Switching to Kaseya VSA
Free Trial but there wasn't one they started charging immediately. Don't get this product
Fernando
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Monthly for 2+ years
-
Review Source
4
Reviewed on 04/09/2024
Kaseya VSA is a lifesaver for managing all our IT tasks in one place, from patch management to...
Pros
Love the easy-to-use remote monitoring and automation features. It saves me so much time and keeps everything running smoothly.
Cons
Sometimes the interface feels a bit cluttered and overwhelming. Would appreciate a more streamlined user experience and better documentation for certain features.
Verified Reviewer
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 23/07/2019
Solid RMM
Pros
Kaseya just scaled up on my number of end points without any issue over the years. It is stable and I hardly face any issue with the agent stability as I have bad experience other RMM that keep needing reinstallation of agent and etc. Kaseya also offers a huge range of solutions ranging from DRaaS, Network Monitoring, Ticketing and security to choose from that integrates nicely inside the RMM.
Cons
Nothing much except the price is a bit steep but I guess you have to pay for solid software.
