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description: Review of Buzz Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Buzz | Reviews, Pricing & Demos - SoftwareAdvice AU
---

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# Buzz

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> Buzz® from Skyscape® is your comprehensive, HIPAA-compliant healthcare platform, designed for healthcare agency stakeholders, administrators, and providers. It is a powerful tool that fosters seamless patient care and coordination, drives cost efficiencies, boosts staff satisfaction, and positively impacts Medicare Star Ratings.&#10;&#10;Imagine a platform where the simplicity of instant messaging converges with the power of document sharing and e-signatures and where multiple communication channels allow you to communicate with providers, patients, or families. Combine that with AI-enhanced, in-context access to Skyscape's renowned medical library for clinical decision support. Imagine no more\! Buzz is the result - a fully customizable, HIPAA-secure platform designed for effective collaboration.&#10;&#10;\*\*Benefits of Buzz\*\*&#10;&#10;\*\*Seamless Patient Care\*\*: Buzz streamlines the care process, providing a platform for effective collaboration between providers, patients, and families.&#10;&#10;\*\*Cost Efficiency \&amp; Improved Staff Satisfaction\*\*: Buzz reduces administrative burdens, allowing healthcare organizations to manage increased patient volume without additional staffing. Case studies of Buzz deployment show enhanced staff satisfaction and improved cost efficiencies.&#10;&#10;\*\*Boosts Medicare Star Ratings\*\*: As demonstrated in case studies, Buzz's real-time case management and open lines of communication can lead to improved Medicare Star Ratings.&#10;&#10;\*\*Multi-Channel Communication\*\*: Buzz combines the ease of instant messaging with the power of document sharing, e-signatures, and other communication channels, enabling seamless and secure patient communication.&#10;&#10;\*\*AI-Enhanced Clinical Library\*\*: With Buzz, you get in-context access to Skyscape's trusted clinical library, further enhancing the care process.&#10;&#10;\*\*Effective EHR Software Integration\*\*: Buzz stands out with its effective bi-directional integration with EHR software such as PointClickCare®, presenting patient information in a patient-centric, conversational style.&#10;&#10;\*\*Document Management\*\*: Buzz allows for easy document management, including annotations and e-signatures, all within the same platform.&#10;&#10;\*\*Increased Patient Volume\*\*: With Buzz, healthcare providers can effectively manage more patients without increasing staffing, exemplified by a home healthcare provider expanding their patient base by 33% with only a 10% staffing increase.&#10;&#10;\*\*Reduced Duplication of Work\*\*: By seamlessly incorporating conversations between providers and families as notes in the patient record, Buzz helps reduce duplicative work.&#10;&#10;\*\*Attract More Referrals\*\*: The efficient coordination and communication facilitated by Buzz can lead to increased referrals, helping your organization grow.&#10;&#10;With these benefits, Buzz doesn't just make healthcare more efficient. It redefines it, creating a future where healthcare organizations can cost-effectively manage additional patients while enhancing staff and patient communication.
> 
> Verdict: Rated **5.0/5** by 13 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 13 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Skyscape

## Commercial Context

- **Starting Price**: USD 0.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Target Audience**: 2–10, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- @mentions
- API
- Activity/News Feed
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Calendar Management
- Care Plan Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Conferencing
- Customisable Forms
- Customizable Templates
- Data Security
- Discussions/Forums
- Document Management
- Document Storage

## Integrations (2 total)

- HubSpot Content Hub
- Microsoft Entra ID

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Home Health Care Software](https://www.softwareadvice.com.au/directory/4406/home-health/software)

## Related Categories

- [Home Health Care Software](https://www.softwareadvice.com.au/directory/4406/home-health/software)
- [Patient Engagement Software](https://www.softwareadvice.com.au/directory/3429/patient-engagement/software)
- [Telemedicine Software](https://www.softwareadvice.com.au/directory/4564/telemedicine/software)
- [HIPAA Compliance Software](https://www.softwareadvice.com.au/directory/4599/hipaa-compliance/software)
- [Video Conferencing Software](https://www.softwareadvice.com.au/directory/4531/video-conferencing/software)

## Alternatives

1. [Microsoft Teams](https://www.softwareadvice.com.au/software/397766/microsoft-teams) — 4.5/5 (10940 reviews)
2. [WhatsApp](https://www.softwareadvice.com.au/software/285733/whatsapp) — 4.7/5 (16296 reviews)
3. [Slack](https://www.softwareadvice.com.au/software/154669/slack) — 4.7/5 (24046 reviews)
4. [Telegram](https://www.softwareadvice.com.au/software/146545/telegram) — 4.7/5 (6406 reviews)
5. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5058 reviews)

## Reviews

### "Great communications platform for HIPAA compliant messaging plus more\!" — 5.0/5

> **Ken** | *30 September 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: It just works\!  We use it throughout the day both on our desktops and our mobile devices and it always works well.  It gives us great peace of mind to know that we are communicating in a secure and compliant fashion.
> 
> **Cons**: Our organization has not experienced any major downsides.  If anything, there are features Buzz has that we need to explore using more in our operation.
> 
> Our organization uses Buzz to ensure we are communicating about our clients/patients in a secure, compliant fashion.  I always have it open on my desktop and always have it open on my mobile device.  Prior to Buzz, we were texting in code and having to make phone calls for basic communication.  Now we simply use Buzz\!

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### "Buzz has become indispensable for my workflow" — 5.0/5

> **Mahesh** | *5 December 2023* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Buzz provides an easy to use, reliable, scalable, and secure platform for all my communication needs with my clients. Starting from setting new clients up with this application, to sending reminders and notifications for timely completion of actions or updates, to audio/video conferencing, sending documents securely, esigning, and the ability to have everything archived is bulk of what I need. I have evaluated multiple other platforms and Buzz is the only platform that provides a comprehensive solution for all my collaboration needs with my clients.
> 
> **Cons**: I cannot think of anything specific - but I wish that some of the other ecosystem partners were using the Buzz platform also which could make my entire business dealings seamless. I am sure that over time this will happen and till then I keep referring my partners to download and use Buzz.

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### "Best app for interaction" — 5.0/5

> **Eh** | *4 February 2025* | Alternative Medicine | Recommendation rating: 3.0/10
> 
> **Pros**: With so many spam calls these days my patients don't always answer a call back if it's from unknown caller because I blocked my cell phone. With this app I can set my caller ID to my office and my patients know to answer. This has saved our office tons of time in call backs and it's convenient, set it and forget it or I can change it if I'm working out of a different office.
> 
> **Cons**: Couldn’t read as well but it’s probably just my eyesight , wished to zoom in a little more
> 
> Helps me interact with clients 10x easier

-----

### "Buzz is great" — 5.0/5

> **Angelika** | *4 June 2025* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: Buzz is great for communicating with your team and staff for your business and it allows you to share images and filed if you need to with your staff.
> 
> **Cons**: Nothing. Buzz is amazing and works great. very easy to use with no problems at all. I've used it for years.
> 
> my experience with Buzz has been amazing\! i use it to communicate with my team and share files if i need to. it's very secure so your privacy is not exposed.

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### "Product & Sales Person" — 5.0/5

> **Nicole** | *27 August 2024* | Alternative Medicine | Recommendation rating: 10.0/10
> 
> **Pros**: The product and my salesman \[sensitive content hidden\]
> 
> **Cons**: Nothing,  the product speaks for itself.
> 
> My salesman \[sensitive content hidden\] was so detail oriented and so responsive with all my needs, he makes the experience learning the product great\!

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/426675/buzz)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/426675-Buzz/> |
| en-AU | <https://www.softwareadvice.com.au/software/426675/buzz> |
| en-GB | <https://www.softwareadvice.co.uk/software/426675/buzz> |
| en-IE | <https://www.softwareadvice.ie/software/426675/buzz> |
| en-NZ | <https://www.softwareadvice.co.nz/software/426675/buzz> |

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