--- description: Review of DoctorConnect Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: DoctorConnect | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Medical Booking Software](/directory/18/patient-scheduling-software/software) > [DoctorConnect](/software/427899/doctorconnect) # DoctorConnect Canonical: https://www.softwareadvice.com.au/software/427899/doctorconnect Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/427899/doctorconnect?page=2) > DoctorConnect is a cloud-based medical solution that helps health care professionals manage their daily operations and interactions with patients. Key features include automated appointment reminders, surveys, reputation management, patient messaging and more. DoctorConnect allows users to send custom messages to individual patients or groups who meet a designated criteria. It provides users an appointment calendar that helps them in the scheduling process. A dashboard is also offered that allows users to manually confirm appointments, view and respond to incoming messages and filter patients by doctor or location. The patient management tool allows users to input patients’ preferred communication type and send them messages in multiple languages via text, phone or email. Additionally, DoctorConnect offers no-show management functionality. Services offered are billed monthly, and support is offered via phone, email, live chat and FAQs. > > Verdict: Rated **4.8/5** by 71 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 71 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Adtel International - **Location**: Carrollton, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: USD 210.00 - **Pricing Details**: Contact DoctorConnect for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Spanish - **Available Countries**: Anguilla, Antigua and Barbuda, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe and 21 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Responses - Automated Scheduling - Availability Management - Calendar Management - Calendar Sync - Call Reminders - Chat/Messaging - Client Portal - Commenting/Notes - Communication Management - Confirmations/Reminders - Contact Database - Customer Experience Management ## Integrations (9 total) - AdvancedPM - CGM APRIMA - CareTracker Practice Management - MediSoft - ModMed - NextGen - Nextech EHR & PM - Sunrise EHR - eClinicalWorks ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Medical Booking Software](https://www.softwareadvice.com.au/directory/18/patient-scheduling-software/software) ## Related Categories - [Dermatology EMR Software](https://www.softwareadvice.com.au/directory/95/dermatology-software/software) - [Geriatric Software](https://www.softwareadvice.com.au/directory/3357/geriatric/software) - [Nephrology EMR Software](https://www.softwareadvice.com.au/directory/451/nephrology/software) - [Community and Federally Qualified Health Centre Software](https://www.softwareadvice.com.au/directory/3/community-health-center-software/software) - [Patient Engagement Software](https://www.softwareadvice.com.au/directory/3429/patient-engagement/software) ## Alternatives 1. [Carepatron](https://www.softwareadvice.com.au/software/241061/care-patron) — 4.4/5 (843 reviews) 2. [ClinicSense](https://www.softwareadvice.com.au/software/395056/clinicsense) — 4.8/5 (648 reviews) 3. [Acuity Scheduling](https://www.softwareadvice.com.au/software/116391/acuity-scheduling) — 4.8/5 (5741 reviews) 4. [Weave](https://www.softwareadvice.com.au/software/158992/weave) — 4.3/5 (668 reviews) 5. [GoReminders](https://www.softwareadvice.com.au/software/162679/goreminders) — 4.8/5 (255 reviews) ## Reviews ### "Awesome" — 5.0/5 > **Verified Reviewer** | *18 June 2018* > > **Pros**: I like that I can send out mass notifications to patients when a doctor needs to reschedule for the day. It saves me time from having to call each patient. > > **Cons**: So far so good. I have no complaints at this time for this software. Hopefully it will stay that way. ----- ### "Great product to be more efficient, reduce no-shows and improve communication." — 5.0/5 > **Grant** | *28 August 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Great product and very easy company to work with to get things setup and implemented. Our sales and support representative \[sensitive content hidden\] was amazing to work with. She is always very responsive and gets things addressed in a prompt manner. The DoctorConnect solution has greatly help reduce our no-show rate and made communicating with our patients much easier. We also like beaing able to use DoctorConnect for mass communication to our staff. > > **Cons**: We had a few challenges, when a number is shared by multiple family members/patient when they would have multiple appointments on the same day. This has been a challenge with other solutions as well. > > Excellent and we have been very happy with DoctorConnect and their product, service and support. For us it all started with \[sensitive content hidden\] who was our 1st point of contact and it was nice to have the same person for a contact for sales and support. It is nice to get what you are truly sold and not passed off between sales and support. \[sensitive content hidden\] is very pleasant and easy to work with and she is proud of the product she sells, which is obvious from working with her. ----- ### "Contract is worthless" — 3.0/5 > **Dr Marilyn C** | *7 February 2022* | Health, Wellness & Fitness | Recommendation rating: 3.0/10 > > **Pros**: it was okay. Lots of problems with confirmations as our patient demographic is older and not used to texts/emails. Had to leave more messages than it was worth making my staff do extra calling. > > **Cons**: See above. Difficult to integrate with our current software system making more work > > When I went to cancel as we were changing software systems which had a "built-in" reminder system, I sent the 90 day notification AS PER OUR CONTRACT to cancel and was told it doesn't matter and we would be billed until the end of the contract. So why put a cancellation clause in the contract? Very unhappy with \[SENSITIVE CONTENT\], the customer service account representative. Would not recommend this system. ----- ### "DoctorConnect Has Transformed Our Practice" — 5.0/5 > **Joshua** | *15 August 2024* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: What I like most about DoctorConnect is its ability to streamline and automate our communication with clients. The appointment reminders, confirmations, client mass texting, and follow-up messages and reputation management are all handled effortlessly, saving us time and significantly reducing our no-show rate. The customization options are fantastic, allowing us to tailor communications to fit our practice’s unique needs. Additionally, the customer support is outstanding. > > **Cons**: I can’t speak for everyone’s experience with DoctorConnect or address everyone’s unique software needs, but I can share my own experience. Any negative feedback or concerns about DoctorConnect is not at all reflective of what we’ve encountered. We’ve had nothing but positive interactions with both the software and the support team. In fact, DoctorConnect has some of the best customer service we’ve ever experienced. Their team, particularly our account manager \[sensitive content hidden\] and IT support from \[sensitive content hidden\], has always been incredibly responsive and helpful. For us, DoctorConnect has been a reliable and valuable tool that has truly enhanced our practice. > > We’ve been using DoctorConnect.net integrated with our EHR for our counseling practice since May of 2019, and it’s been a fantastic addition to our workflow. The software is incredibly user-friendly and has significantly streamlined our patient communication. Appointment reminders, confirmations, and follow-ups are now automated, saving our staff countless hours each week. A special shoutout to our account manager, \[sensitive content hidden\], who has been exceptional in ensuring that everything runs smoothly. \[sensitive content hidden\] attention to detail and dedication to our needs have made the experience even better. I also want to highlight the IT support team, especially \[sensitive content hidden\] who has been instrumental in addressing any technical issues we’ve encountered. \[sensitive content hidden\] quick responses and deep knowledge have made integrating DoctorConnect with our EHR a seamless process. Since implementing DoctorConnect.net, we’ve seen a noticeable decrease in no-shows and an improvement in overall patient satisfaction. The flexibility and customization options are top-notch, and the reporting features provide valuable insights into patient engagement. If you’re looking for a reliable, efficient, and effective way to manage patient communications, I highly recommend DoctorConnect.net. It’s been a game-changer for our practice\! ----- ### "Operations Manager" — 5.0/5 > **Cassandra** | *5 July 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Their product is easy, straight forward and does exactly what you need it to do. > > **Cons**: I wish that our ERH allowed for documents that patients completed go directly to their chart easier then they did. > > We found them several years ago and from start to finish \[sensitive content hidden\] was there every step of the way. When we needed to make changes quick all I have to do is reach out to \[sensitive content hidden\]. I can count on him to get it done. Great communication not only with \[sensitive content hidden\] but also with any IT concerns. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/427899/doctorconnect?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/427899/doctorconnect) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data