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About Paychex Flex
Paychex Flex is a human capital management solution that's designed using web-based modular technology and a dedicated service center to help meet the HR needs of employers of any size and industry. With a single login, users can manage applicant screening, electronic onboarding, job and labor costing, garnishment payments, drag-and-drop visual scheduling, and automatic compliance testing. Additionally, Paychex provides 24/7 support through HR professionals along with payroll specialists and licensed agents to help guide businesses through the recruiting and applicant tracking (ATS), onboarding, benefits administration, and payroll process.
Built on a central platform, using a single data profile for each employee, Paychex Flex tracks information in real-time and across customizable applications.
Paychex offers multi-tiered options for customer service, which allows companies to choose from a variety of options to best fit their size and complexity.
The accompanying Paychex mobile app is free and allows employers and employees alike to access information such as check stubs, tax documents and employee profiles on the go.
Paychex Flex pricing
Paychex Flex does not have a free version but does offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes
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Paychex Flex Reviews
Feature rating
5 reviews of 1,684
View all reviews
Alan
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
4
Reviewed on 30/09/2023
PayChex is one of the best and easiest payroll programs
Payroll processing is tedious and time-consuming, but PayChex simplifies things significantly. Having a professional create and update the guidebook for you is also a huge assistance.
Pros
Payroll processing for my business can be done whenever I want, the interface is intuitive, and all employees have access to their own data for purposes of audits and tax filings. The time I used to spend on payroll and tax preparation is now mine. I was relieved to have access to Paychex reports when a PPP opportunity presented itself.
Cons
They're doing their best to improve the system, but in the meanwhile, it can be inconvenient to use while they work on it.
Kayla
- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
4
Reviewed on 11/11/2024
Paychex Flex is worth the cost!
We have been using it for quite a few years now I took over as Director in 2019 and have been using it myself since then. We use it to pay our staff and have never had any issues with they make sure to always let us know when we need to run it early due to holidays closures from the bank.
Pros
I like that Paychex flex allows multiple users to log in and work on payroll to allow for each person in each department to enter there staff hours.
Cons
There customer service isn't the best there are times it is hard to get ahold of our customer service representative and the representatives seem to have a high turn over rate.
Verified Reviewer
- Industry: Professional Training & Coaching
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
3
Reviewed on 11/11/2024
It worked out
It wasn't the greatest experience but it was ok
Pros
It was convenient at the time. Everything is included in the home page.
Cons
Logging in each time and no app was available
Shanel
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 26/10/2024
CRCD Partners PAYCHEX review
This is my 1st time working with PAYCHEX so I’m learning something new everyday. Overall I would describe my experience as FAIR. I need to spend more time learning about the system, take more trainings to be able to make PAYCHEX work for me to be more efficient and effective for me
Pros
Employee self sufficiency.
The HR business partner feature. Our rep is extremely knowledgeable, helpful & relatable. It cost a little extra but the advise given is worth it & has helped me with terminations, leave absences, discipline issues, etc
Cons
Some basic reports are not available.
Ou Time & Attendance rep changes often & without prior notice or a reason for the change.
Alternatives Considered
PaylocityReasons for Switching to Paychex Flex
To be consistent with put parent & sister companies.
Abby
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
4
Reviewed on 28/11/2024
Great App For Getting Paid
My overall experience is not bad. Its a great app that offers a good amount of features I just would prefer an easier to understand app.
Pros
I love that Paychex offers a pay now option where you can get paid before pay day so that you dont have to wait to get paid to pay your bills or overdraft your accounts. It charges a small fee but absolutely worth it.
Cons
The app is slightly glitchy and they do maintenance often on the app. The apps dashboard is slightly confusing but it is customizable.
