About Paychex Flex












Paychex Flex pricing
Paychex Flex does not have a free version and does not offer a free trial.
Alternatives to Paychex Flex
Paychex Flex Reviews
Feature rating

- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Calm in a sea of changing regulations
We had considered hosting our own payroll, however, with the craziness of COVID and regulations we are very happy we chose a partner provided and supported solution. Saves us time chasing new regulations and forms and the dreaded amendments.
Pros
The customer service makes the product easy to use. The support makes the product as with many payroll software products it will do what you want you just have to find the right entry and set up.
Cons
At times its so complete it can be overwhelming to find some less used features you had found before. Again they are all like this but the customer support makes this a breeze as you can actually talk to a human being that listens and helps.
Alternatives Considered
Payroll ReliefReasons for Choosing Paychex Flex
ADP client support is a nightmare from our experience. From changing sales people to unreachable customer support.Switched From
RUN Powered by ADPReasons for Switching to Paychex Flex
We actually tried it and it was not even close to what we had hoped. Paychex customer support makes it the only choice for us.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
It is very easy to use and has great support
Since then, many businesses have approached me about switching, but I still haven't found a good enough reason to abandon Paychex Flex. It's simple to use, produces excellent results, and supports my needs promptly. The direct deposit and web portal make payroll simple. It's easy to learn and adapt to the system. Timely reports can be simply integrated with other bookkeeping software.
Pros
In 2017, at the advice of our Accountant, we began using Paychex Flex. I was hesitant because I was the one who always handled payroll through our company's accounting program. But Paychex Flex is so straightforward that I can't imagine ever switching from it to some other payroll system.
Cons
The ability to write notes on an employee's paystub; for instance, a place to mention what the bonus is for when it is given; this would be helpful.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
A great tool for managing/tracking employee timecards, pay, and time off accruals
I love it! It is much better than several of the other time keeping systems that I have used in the past. I also used Paychex many, many years ago, and coming back to it now I can tell that many great strides have been made with this program to improve its efficiency.
Pros
I love that everything I need in Paychex is conveniently right at my fingertips. The dashboard is super convenient.
Cons
I feel like with there being SO many features of the system, there might be some room for improvements on the ease of navigation side. I also do not like how the break & lunch punches are so close together, which causes me to sometimes hit the wrong button when coming or going. Also, sometimes when I punch out and try to approve my time for the day, it can take 5 minutes or more for my final punch to update. When I am off the clock I just want to be able to approve my time and go about my day, so this can be frustrating.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Paychex
It’s been good
Pros
Real good app for any entrepreneur who running a business on his own really help save tomw
Cons
No many it’s a overall good app nice software that any entrepreneur could use

- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Paychex Flex is great for completing payroll
I appreciate being able to check on the 401(k) and have the money go straight into employee accounts, saving time and effort. Since insurance coverage is now related directly to who has enrolled in which plans, processing payroll has become much more efficient.
Pros
From either the employer's or employee's perspective, the website couldn't be simpler to use. Filters and stored views make it easy to customize your payroll experience based on your current needs.
Cons
Over the years, I've seen a few different specialists. Obviously, not everyone has the same potential. When my allocated person hasn't been able to help me, I've found that the online chat staff is quite responsive and helpful.