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About Semper
Semper is a Property Management System that helps hoteliers manage their properties better so that they can increase revenue, improve guest satisfaction and save time. The software is either locally installed on premises or can be accessed via the cloud.
Semper pricing
Semper does not have a free version but does offer a free trial. Semper paid version starts at USD 9.00/month.
Starting Price:
USD 9.00/month
See pricing details
Free Version:
No
Free trial:
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Semper Reviews
Feature rating
5 reviews of 125
View all reviews
Suzette
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5
5
Reviewed on 23/01/2024
Professional & Efficient Service
Pros
The developers are continuously striving to improve the system.
Cons
I love the system. It is user friendly. Only area that needs attention is the e-mail templates.
Reasons for Choosing Semper
I did not switch form NightsBridge. You do not have LodgeManager on the list. My business outgrew the previous product and I needed something that had a module for my restaurant.Switched From
NightsBridgeReasons for Switching to Semper
Local developer, pricing and speedy response to enquiry.Response from Semper
Thank you very much for your positive review. We are busy changing the email templates and have introduced new correspondence documents that have been re-designed if you wish to implement them please get in contact with support.
Replied 29/04/2024
Riekie
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
4
Reviewed on 19/01/2024
No regrets
Overall experiences are very satisfied with good product and friendly assisting group of people.
Pros
Semper is an easy to use excel base system that is very self-exoplanetary. The support team is very friendly and extremely patient. The system self can be adjusted to suit the company's needs to an extent. It is also very easy to correct errors. In general, both the reservation system and POS system is very user friendly.
Cons
The financial side and reports can use a bit more attention.
Corne
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
1
Features
2
Ease of Use
1
Customer Support
3
2
Reviewed on 27/11/2023
A fragmented system lacking user-friendly application
Frustrating at best. I have to add that we had a junior technician who constantly impressed us with her service and willingness to help us. She was a breath of fresh air and I felt that she was a gem. The system truly disappointed compared to her desire to resolve issues.
Pros
Analytics and reporting were good, although one needs proper training to make sense of the various reports.
Cons
Fragmented nature of each of the functions within the system. It never felt comfortable to use the features as they didn't seamlessly talk to each other. Training was not beneficial and on-the-job training a hard task to accomplish. We employed 365Villas and couldn't believe how fast and user-friendly it is. We were operational with 2 weeks, whereas we took 3 months to go-live with Semper.
Response from Semper
Dear Corne,
Thank you for sharing your feedback on Semper. We appreciate your insights in helping us refine our services.
We regret any inconvenience you faced with Semper's user-friendliness and cohesion. We're committed to addressing these issues, enhancing user experience, and improving onboarding.
Your positive note on analytics is encouraging. We'll ensure our analytics remain robust and user-friendly.
We're evaluating your comparison with 365Villas to enhance Semper's functionality and deployment speed. Your experience is crucial, and we're dedicated to exceeding expectations.
If you have further suggestions, please reach out. We value your feedback and hope for the chance to serve you better.
Replied 01/12/2023
Maryke
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 18/01/2024
Concerned about Cloud Based Option
Pros
It works very well for us as a reservation system and I like the reports available.
Cons
I am worried about the Cloud Based option as I have received feedback from other clients that the information does not pull through correctly from Nightsbridge.
Response from Semper
Thank you for providing your feedback. I'd like to highlight that our cloud-based system operates seamlessly, mirroring the functionality of the local server-based system. Notably, the cloud-based system boasts enhanced security measures and a higher likelihood of receiving bookings from Nightbridge or any other connected channel manager. This increased efficacy is attributed to its cloud-based nature, which minimizes interference and ensures a smoother operational experience compared to the local server.
Replied 20/01/2024
Deon
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 23/01/2024
Great Easy to use system
Enjoy working withe the program and the Technical support is great.
Pros
Easy to use, Accuracy, Tools to prevent theft and monitoring.
Cons
Some payment steps can be reduced
The input procedure and update of stock items to be made easier
Response from Semper
Thank you very much for the positive review. You will be pleased to know we are currently busy with implementing integration to payment devices that will greatly reduce the process of capturing payments. It will be available in the next release.
Replied 10/02/2024
