--- description: Review of BrightHR Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: BrightHR | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [HR Software](/directory/4198/hr/software) > [BrightHR](/software/42852/brighthr) # BrightHR Canonical: https://www.softwareadvice.com.au/software/42852/brighthr Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.com.au/software/42852/brighthr?page=2) > BrightHR is a complete HR software solution that transforms the way you manage your team. Since 2015, we’ve helped over 120,000 businesses worldwide streamline their HR processes with our intuitive, user-friendly tools - freeing up their time to focus on what matters most - growing their business. As a business owner, you are the HR manager, Health \& Safety coordinator, payroll lead, and everything in between. That’s why we’ve brought all those essential yet time-consuming tasks together into one simple platform. But BrightHR is more than just smart software. We also provide 24/7 HR and employment law advice, unlimited document storage, payroll software and support, clocking-in and out software, health \& safety tools and guidance, performance management, employee wellbeing resources, and a suite of intuitive HR apps to support your daily operations. And if you ever face an employment tribunal or Health \& Safety legal challenge, our optional HR and Health \& Safety insurance gives you the protection and peace of mind you need. With BrightHR, you always have support at your back. Designed to grow with your business, BrightHR is flexible enough for startups and robust enough for large, expanding teams. Your pricing remains fixed for the duration of your contract, and you never pay extra for additional users - so as your business grows, your costs don’t. > > Verdict: Rated **4.6/5** by 178 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 178 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BrightHR - **Location**: Manchester, UK - **Founded**: 2015 ## Commercial Context - **Starting Price**: $6.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: BrightHR costs from £4.50/user/month (excl. VAT) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, United Kingdom ## Features - Activity Dashboard - Alerts/Notifications - Approval Process Control - Attendance Management - Attendance Tracking - Clock In/Out - Customizable Reports - Dashboard - Data Import/Export - Document Management - Document Storage - Employee Database - Employee Management - Employee Portal - Employee Profiles - HR Management - Leave Tracking - Mobile Alerts - Mobile App - Onboarding ## Integrations (3 total) - Gmail - Google Calendar - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [HR Software](https://www.softwareadvice.com.au/directory/4198/hr/software) ## Related Categories - [Absence Management Software](https://www.softwareadvice.com.au/directory/4774/absence-management-software/software) - [Online HR Software](https://www.softwareadvice.com.au/directory/369/web-based-hr-software/software) - [Time Clock Software](https://www.softwareadvice.com.au/directory/1835/time-clock/software) - [Human Capital Management Software](https://www.softwareadvice.com.au/directory/1867/hcm/software) - [HR Apps](https://www.softwareadvice.com.au/directory/1879/mobile-app/software) ## Alternatives 1. [BambooHR](https://www.softwareadvice.com.au/software/27196/bamboohr-payroll) — 4.6/5 (3426 reviews) 2. [Rippling](https://www.softwareadvice.com.au/software/410674/rippling) — 4.9/5 (4777 reviews) 3. [Paylocity](https://www.softwareadvice.com.au/software/4537/web-pay) — 4.3/5 (1839 reviews) 4. [Paycom](https://www.softwareadvice.com.au/software/32588/paycom) — 4.4/5 (1271 reviews) 5. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5203 reviews) ## Reviews ### "New to Bright HR" — 4.0/5 > **Julie** | *31 March 2026* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: We have just started our contract with Bright HR and so far the staff have been very helpful in both on-boarding and initial online chats as I set up my team. > > **Cons**: Its early days so no great concerns, other than in terms of annual leave, the system does not allow to put in exact dates for employees on fixed term contracts. > > My initial experience has been great. I had a few queries which were responded and resolved promptly. The system is fairly straight forward for non-techs like me. Looking forward to working with the team at Bright HR going forward. ----- ### "Bright HR Review by Auriga Holdings" — 5.0/5 > **Martyn** | *10 February 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Nice and easy to use. The side menu and submenus are easy to navigate. The Glu E-learning will be a game-changer in our business. > > **Cons**: There isn't anything at this stage I don't like. We have only just started using the system, so we can't comment at this stage. > > So far, as a new customer, the process has been very good. We were given access and then had a session with \[sensitive content hidden\] to understand the system, ask questions and deep dive into its features. ----- ### "Avoid contract - VERY DISAPPOINTING" — 1.0/5 > **Natalie** | *11 September 2025* | Human Resources | Recommendation rating: 0.0/10 > > **Pros**: onboarding and introduction of the software > > **Cons**: 1. Communication and Customer Service Issues : My experience with this company has been marked by significant communication breakdowns. When seeking specific information and answers to detailed questions, I was repeatedly transferred between agents without receiving the precise materials or responses I required. This pattern of ineffective communication not only wasted considerable time but also demonstrated a lack of proper training or coordination among customer service representatives. 2. Contractual Concerns : The contract terms present serious concerns regarding customer rights and fair business practices. Most notably, the cancellation clause requires payment of 80% of the remaining contract period, even when cancellation is warranted due to service deficiencies. This punitive approach to contract termination appears to prioritize revenue retention over customer satisfaction and service quality accountability. They didn't even notify me prior to the renewal which raised a red flag to me. When service quality issues directly contribute to a customer's decision to cancel, the company should reasonably adjust termination fees rather than maintaining such restrictive financial penalties. This practice effectively holds customers financially hostage to substandard service. 3. Legal Compliance Concerns : The contract terms raise questions about compliance with Ontario commercial law and consumer protection regulations. Under Ontario's Consumer Protection Act and related commercial legislation, businesses must ensure their contracts contain fair and reasonable terms. The 80% cancellation fee structure may potentially violate: -Consumer Protection Act provisions regarding unfair contract terms -Common law principles of unconscionability -Provincial regulations governing commercial contracts and cancellation rights I recommend that potential customers carefully review these contractual obligations and consider seeking legal counsel before signing. Current customers experiencing similar issues may wish to consult with legal professionals regarding their rights under Ontario commercial law. Recommendation Based on these experiences, I cannot recommend this company's services. The combination of poor communication, restrictive contract terms, and questionable compliance with consumer protection standards creates an unsatisfactory customer experience that potential clients should carefully consider. > > VERY DISAPPOINTING ----- ### "A Positive Onboarding Experience with BrightHR" — 5.0/5 > **Vicki** | *11 February 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The system is intuitive and straightforward to navigate. Key HR processes are centralised in one place, improving visibility and consistency. The document management and employee record functions are particularly useful. The dashboard provides a clear overview, making day-to-day management more efficient. It feels like a practical solution for streamlining HR administration and supporting compliance. > > **Cons**: As new users, there is a learning curve due to the breadth of functionality available. Some features may take time to fully explore and embed into our processes. > > Our initial experience of BrightHR has been very positive. The platform appears well designed, practical and capable of bringing greater structure and efficiency to our HR processes. Leigh delivered a clear and well-paced onboarding session, which helped us understand the system’s core functionality and how it can best support our organisation. Her guidance gave us confidence in navigating the platform and making the most of its features. We’ve come away feeling confident in navigating the platform and clear on next steps. A great start to working together. ----- ### "Great Service from Bright HR" — 5.0/5 > **Louise** | *26 February 2026* | Construction | Recommendation rating: 7.0/10 > > **Pros**: Advice given is brilliant - we have been supported so well during a lot of change and uncertainty within the company > > **Cons**: Platform is a bit clunky but we have suggested a number of ideas which are being considered. Could do with making the notification box more than 175 characters > > Great - cannot fault the advice - platform needs a bit of work. However \[sensitive content hidden\] are an absolute asset to Bright HR do not lose them they are work their weigh in gold. 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