---
description: Review of Verint Case Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Verint Case Management | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Government Software](/directory/4240/government/software) > [Verint Case Management](/software/430068/verint-case-management)

# Verint Case Management

Canonical: https://www.softwareadvice.com.au/software/430068/verint-case-management

> Verint Case Management Professional is a cloud-based solution that helps businesses automate processes, manage employees, and track unpredictability. The solution helps streamline multi-step workflows and manage unified customer history. 

With Verint Case Management, users  can consolidate and simplify business processes across channels and create customer-initiated cases from self-service channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Verint
- **Location**: Melville, US
- **Founded**: 2004

## Commercial Context

- **Pricing Details**: Pricing structure: Verint's pricing options include named employee and volume-based models. Verint provides the ability to flex up and flex down, and swap licenses for bots as needed.
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Activity Dashboard
- Customisable Forms
- Document Management
- For Government
- Self Service Portal
- Third-Party Integrations
- Workflow Management

## Integrations (1 total)

- Verint Knowledge Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Government Software](https://www.softwareadvice.com.au/directory/4240/government/software)

## Alternatives

1. [Visual Intelligence Portfolio Suite](https://www.softwareadvice.com.au/software/297177/visual-intelligence-portfolio) — 4.7/5 (73 reviews)
2. [NEOGOV](https://www.softwareadvice.com.au/software/390701/neogov) — 4.5/5 (850 reviews)
3. [Trimble Cityworks](https://www.softwareadvice.com.au/software/450480/CityWorks) — 4.4/5 (27 reviews)
4. [OpenGov Permitting & Licensing](https://www.softwareadvice.com.au/software/418899/opengov-permitting-and-licensing) — 3.9/5 (80 reviews)
5. [Jotform](https://www.softwareadvice.com.au/software/433821/jotform) — 4.7/5 (2851 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/430068/verint-case-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/government/verint-case-management-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/430068/verint-case-management> |
| en-GB | <https://www.softwareadvice.co.uk/software/430068/verint-case-management> |
| en-IE | <https://www.softwareadvice.ie/software/430068/verint-case-management> |
| en-NZ | <https://www.softwareadvice.co.nz/software/430068/verint-case-management> |

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