Webex Suite

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

About Webex Suite

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience. Seamless collaboration across devices, locations and organizations • Use any computer, tablet, phone, browser or Cisco devices to connect • Collaborate with people outside your organization as easily as those inside • Minimize app switching with bi-direction integrations with other popular business apps Make collaboration more interactive and engaging • Reduce disruptions with background noise removal and voice enhancement • Enable audiences to share their reactions with animated emojis and gesture recognition • Improve audience engagement with next-gen dynamic polling and Q&A by Slido • Customized the stage layout to focus on the content and people that matters most Make collaboration more inclusive • Remove language barriers with real-time language translation into 100+ languages • Ensure everyone’s voice can be heard with anonymous polling/Q&A by Slido • Encourage everyone to participate with breakout rooms that enable smaller group discussions Let Webex help you work smarter • Make meetings more productive with automatic transcriptions, notes and highlights • Utilize spaces to schedule team meetings and have recordings and transcripts automatically stored in the spaces for easy access • Monitor and manage your work-life balance and professional relationships with personal insights
Webex Suite Software - 1
Webex Suite Software - 2
Webex Suite Software - 3
Webex Suite video
Webex Suite Software - 1 - thumbnail
Webex Suite Software - 2 - thumbnail
Webex Suite Software - 3 - thumbnail

Webex Suite pricing

Webex Suite has a free version and offers a free trial. Webex Suite paid version starts at USD 25.00/month.

Starting Price:
USD 25.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Webex Suite

Webex Suite Reviews

Feature rating

Value for Money
4.2
Functionality
4.3
Ease of Use
4.3
Customer Support
4.2
5 reviews of 7,314 View all reviews
Oscar
Oscar
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/03/2021

Webex Meetings

I quite liked it.
It is very easy to start a conference. It also has a waiting room for participants who can tell that they are already inside so that the organizer can start the conference.
Meeting scheduling is very useful, and easily integrates with calendars like Outlook.

Pros

It is very easy to use. It allows a large capacity of participants and allows sessions to be recorded.
Something that makes it a very good option is that it allows you to enter the sections even by dialing a number without the need for software (although it would only be audio).
The integration that it has with other Christ solutions and that allows adding a great variety of video conferencing devices makes it a very flexible application.

Cons

Price may be one of its downsides. Comparing it to others like Zoom, the price may go up a bit. However, for a medium to large company, buying by volume can compensate for this situation.

Alternatives Considered

Zoom Workplace

Reasons for Switching to Webex Suite

Cisco Webex is more flexible. Zoom doesn't allow us all the flexibility that we have. And buying in volume for all members of the organization helped us lower costs, which made us decide on Webex.
Elsa
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 22/08/2024

Webex Suite Review: Connecting Teams with Room for Improvement

Webex Suite has been mostly positive and great tool for connecting me with my team through video calls and chats and I like being able to share my screen and keep everything organized in one place but it can be slow at times and the interface can be tricky to navigate but I find it useful for work even with a few ups and down.

Pros

Webex Suite is easy for me to communicate with my team, the video calls are clear and I appreciate the ability to share my screen during meetings. It’s also helpful that I can chat with my coworkers and send files all in one place that makes collaboration simple and efficient for me.

Cons

Things I don’t like about Webex Suite is that it can be slow sometimes, especially when there are many people on a call and the interface can feel a bit confusing at first and it took me some time to figure everything out and I have also noticed that the notifications can be overwhelming making it hard to focus and audio quality isn’t always the best which can be frustrating during important meetings.

Steve
Steve
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
4
Ease of Use
2
Customer Support
1

2
Reviewed on 08/09/2018

How the mighty have fallen

WebEx used to be great software. Now it is mediocre software that is overpriced and underfeatured. Asking a question on a Cisco forum about WebEx has the moderator close your question and redirect you to a WebEx site. WebEx is past its prime, and it shows in the lack of revolutionary or even maintenance features in the WebEx client. Nearly any other choice will be cheaper and offer a better experience to users.

Pros

WebEx was the default leader in virtual meetings. Subsequent to its acquisition by Cisco, things got markedly better. The tool had broad integration with scheduling tools like Outlook, and the (relatively) recent addition of the ability to attend a meeting using only a browser is an added bonus for people who lack administrative rights on their PCs.

Cons

With stiff competition from Microsoft's Skype for Business, the venerable GoToMeeting, and newer arrivals like Slack and Zoom, WebEx is now a choice amongst many. When WebEx works, it does so decently at best. It suffers from bandwidth issues, even with only two participants in the same building. Furthermore, if a large enterprise buys an account, they are given "dedicated" support. When the client recently kept crashing every time I joined a meeting, I called the WebEx support number. After a half hour, I was told I needed to be transferred to our company's dedicated support team, who (after an hour of not being able to fix my problem) said I needed to be transferred to Cisco. Their agents wanted me to roll back device drivers (that hadn't been updated in over three months) and even suggested I may need to reinstall my operating system! I told them I had no issues with any of the other tools I use daily (Hangouts, Slack, Zoom, Skype for Business) and that I could attend a WebEx meeting if I used a browser. The agents only knew how to read from a script, and still haven't solved my problem.

Mercy
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/05/2024

Simple conferencing tool

Pros

User friendly and simple to use
Great quality video
Screen sharing is very simple

Cons

As of now i have not discovered sny dislikes with webex

Xiang
  • Industry: Information Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 07/08/2024

Easy tool to manage the calls and meetings

It is a popular video conferencing tool for our meetings, including webinars and group collaboration.

Pros

We can manage our calls, meetings, webinars, messagings, polling and events with this full collaboration tool.

Cons

The design of its mobile app needs to be improved.

Alternatives Considered

Zoom Workplace

Reasons for Switching to Webex Suite

we use both. But the ROI of Webex is higher

Related categories