--- description: Review of net2phone Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: net2phone | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [SIP Trunking Providers Software](/directory/425/sip-trunking/software) > [net2phone](/software/43108/net2phone) # net2phone Canonical: https://www.softwareadvice.com.au/software/43108/net2phone Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/43108/net2phone?page=2) > net2phone’s cloud PBX VoIP phone solution enables businesses to communicate in a variety of methods, whether voice, texting, messaging or web chat, over an array of devices, in the office and on the go. The net2phone solution features free desk phones, free calling to over 20 countries and is completely scalable. The fully integrated service can be used with a desk phone, softphone and mobile app. An intuitive dashboard allows businesses to make and receive calls, access messages, listen to voicemail and manage the entire communications platform. Powerful analytics and reports help companies identify trends, gain insights into activities and get more out of their communications platform. Pricing is available on request and U.S.-based support is available 24 x 7. > > Verdict: Rated **3.9/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 21 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Net2Phone - **Location**: Newark, US - **Founded**: 1996 ## Commercial Context - **Starting Price**: USD 18.99 - **Pricing Details**: Contact for pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Brazilian Portuguese, English, Spanish - **Available Countries**: Argentina, Brazil, Chile, Colombia, Mexico, Peru, Spain, United States, Uruguay ## Features - API - Access Controls/Permissions - Alerts/Notifications - Calendar Management - Call Conferencing - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Routing - Call Screening - Chat/Messaging - Conferencing - Contact Management - Employee Directory - Fax Management - File Sharing - IVR - Mobile Access - Multi-User Collaboration ## Integrations (1 total) - Slack ## Support Options - Phone Support ## Category - [SIP Trunking Providers Software](https://www.softwareadvice.com.au/directory/425/sip-trunking/software) ## Related Categories - [SIP Trunking Providers Software](https://www.softwareadvice.com.au/directory/425/sip-trunking/software) - [Online Meeting Software](https://www.softwareadvice.com.au/directory/852/online-meeting/software) - [Auto Attendant Software](https://www.softwareadvice.com.au/directory/1328/auto-attendant/software) - [Unified Communications Software](https://www.softwareadvice.com.au/directory/1556/ucaas/software) - [Business Phone Systems](https://www.softwareadvice.com.au/directory/1714/business-phone-service/software) ## Alternatives 1. [VoIP.ms](https://www.softwareadvice.com.au/software/185743/voipms) — 4.8/5 (697 reviews) 2. [Nextiva](https://www.softwareadvice.com.au/software/2683/nextiva-business-voip) — 4.6/5 (914 reviews) 3. [Microsoft Teams](https://www.softwareadvice.com.au/software/397766/microsoft-teams) — 4.5/5 (10940 reviews) 4. [Wildix](https://www.softwareadvice.com.au/software/208756/wildix) — 4.7/5 (209 reviews) 5. [Zoom Workplace](https://www.softwareadvice.com.au/software/101384/zoom) — 4.6/5 (14526 reviews) ## Reviews ### "Cheapest and Simpliest" — 4.0/5 > **Daniel** | *24 August 2020* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Price is so cheap and the quality is so good, its hard to find fault plus they have the best SMS in the game. > > **Cons**: They have no team collaboration and they also have no desktop app, only used in web browser. Won't replace 8x8 or Nextiva for collaboration. > > Very high sound quality nothing compares at the price. ----- ### "net2phone has and does what it takes" — 5.0/5 > **Jerry** | *24 August 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Imperative features that a cloud hosted IP PBX must have. Price is right in the mix, not only for the handsets, but for the service and support to boot\! Relative ease of configuration and deployment. Once system is operational MACs to call flow, team member, AA features is a breeze. > > **Cons**: Mostly due to learning curve along with UI configuration differences from other on-prem and cloud hosted systems, major changes to Auto Attendant and Call Routing can prove challenging. > > Simple, effective Business Cloud hosted IP PBX system with all the features a small/ medium business needs has proven second to none with all sizes of my clients. ----- ### "Support team is great, product is not" — 1.0/5 > **Anonymous User** | *19 November 2025* | Mental Health Care | Recommendation rating: 3.0/10 > > **Pros**: The sales person and support people were quick to respond and made it simple to set up. They also did a great job at training us. > > **Cons**: The system itself was clunky, difficult to customize, did not allow my assistant to be signed in at the same time as myself, and I was constantly having to ask the support team to fix issues. ----- ### "Review - 9.2.21" — 4.0/5 > **John** | *2 September 2021* | Construction | Recommendation rating: 3.0/10 > > **Pros**: Good audio quality, when I've had to call customer service they were helpful > > **Cons**: It's extremely confusing/frustrating when we have to set up new phones. The user portal is not user friendly at all. > > We've thought about leaving it multiple times because of the cons listed above. However, it is one of the most budget friendly options which is important to a small business like ours. ----- ### "Good value, good support, good company" — 4.0/5 > **Scott** | *14 September 2021* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: For a simple cloud UC system, and SIP trunks for your traditional PBX or Teams, Net2Phone has a very good platform. > > **Cons**: Doesn't have a full collaboration suite built into their softphone like Ring Central, but it's priced appropriately and the softphone and mobile app work well for calls / texts, etc. > > I specifically appreciate their support when it comes to the challenges implementing SIP on various phone systems and networks. If you do this, you know it's not one size fits all, and you know you need the provider to step up to the table and work with you to get everything set properly and to troubleshoot and help resolve issues as they arise. Net2Phone has consistently done this. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/43108/net2phone?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/43108/net2phone) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data