About SKULabs

SKULabs is a cloud-based inventory management and order fulfillment solution for small, midsize, and enterprise organizations. It helps e-commerce retailers and distributors manage their warehouse operations. SKULabs helps warehouse teams pick, pack, and ship orders as well as manage warehouse inventory tasks in a single app that works both on desktops and mobile devices. The solution offers features such as multichannel inventory import and sync, purchase order creation and management, barcode-based item selection and multi-carrier shipping rates and label printing. SKULabs integrates with various shopping cart platforms, marketplaces, point of sale solutions and accounting software. It can also provide analytics and custom reports. SKULabs is available as a monthly subscription. Support is available via phone, email, in-app chat and via an online knowledgebase.
SKULabs Software - SKULabs Cloud dashboard
SKULabs Software - SKULabs Multichannel orders list
SKULabs Software - SKULabs Barcode picking interface
SKULabs video
SKULabs Software - SKULabs Cloud dashboard - thumbnail
SKULabs Software - SKULabs Multichannel orders list - thumbnail
SKULabs Software - SKULabs Barcode picking interface - thumbnail

SKULabs pricing

SKULabs has a free version and does not offer a free trial. SKULabs paid version starts at USD 299.00/month.

Starting Price:
USD 299.00/month
Free Version:
Yes
Free trial:
No

Alternatives to SKULabs

SKULabs Reviews

Feature rating

Value for Money
4.4
Functionality
4.2
Ease of Use
4.4
Customer Support
4.7
5 reviews of 38 View all reviews
Ben
Ben
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 26/11/2019

Pays for its self

Pros

No more staff picking errors. The amount of $ this software saves is amazing. No more having to pay for customer return postage for incorrect item sent. Customers are happier. We are happier. The software pays for its self if you consider its zero error tollarance and what would otherwise have to be spent on returns.

Cons

It doesn't connect to vend the pos software we use or tower systems pos software. We would like it to have better functionaluty and connectivity here for inventory control.

Response from SKULabs

Thanks so much for that feedback, and we're so glad you like it! We've spent a ton of time building this service and we all really appreciate the fact that you gave us a shot.

Replied 27/11/2019
Paul
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 06/03/2024

Love Skulabs

I use Skulabs daily and it's a pleasure to use. We all wish for more features but what skulabs does it does well. From inventory management, to order processing and purchasing, it gets me to where I need to be and it does it well.
I cannot imagine not using it now.
I can't speak highly enough of the team who support me, they are fabulous and go out of their way to help me, I feel like we're all part of the same team.
They're a fabulous company to work with and I am delighted to recommend them.

Pros

Amazing, friendly support who go out of their way to help me and my individual needs. They really care.
Tight integration with Bigcommerce that never fails.
Reliable platform and uptime.
Easy order processing.
Great inventory management.
A pleasure to use.

Cons

While it mostly works, I continue to have printing issues sometimes.

Purchase orders could do with some attention.

The order page could be nicer on the eye.
It could also contain a lot more useful data that I need when fulfilling orders such as customer history which you have to go searching for in menus. There's plenty of room for it on the actual order page. Be nice if you could customise the UI, lots of things on the order screen and product pages that I never need to see or don't use.

Reports could be better, for example, there's no info on best-selling kits, only the individual parts.

I'd like to see the profit and margin data on the product page.

There's good data in the customer history so I'd like to see more options to use that for marketing.

Alternatives Considered

inFlow Inventory and Finale Inventory

Reasons for Choosing SKULabs

Amazon acquired Veeqo and changed their pricing model forcing me out of their platform. Absolutely stupidity but that's Amazon for you. I liked Veeqo and it has a few features I miss but I wouldn't go back, I prefer Skulabs now.

Switched From

Veeqo

Reasons for Switching to SKULabs

I looked at all the options that work with Bigcommerce, Skulabs was the best, hands down!
Catherine
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
4

2
Reviewed on 11/07/2017

Do not use this product

Pros

The team behind SKULabs are nice (and always willing to take phone calls or chat via email), but unfortunately the product is too buggy and half built to serve any purpose. This product talks way more game than it delivers.

Cons

The landing page makes it seem like they have a full suite of functionality. In reality, they *some* functionality related to what they promise, but it's often half baked and buggy. The docs offer no guidance on how to use some features. It'd be worth its price if it actually did what they say they do on their website.

Grant
  • Industry: Tobacco
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/02/2022

SKULabs gives you the ERP features you need to grow, at a fraction of the cost

SKULabs from the pre-planning to onboarding to ongoing support is out of this world, couldn't have asked for a better partner!

Pros

Overall ease of use - we came from StitchLabs when it was killed-off; SKULabs was just outside of our desired budget, but it delivers ERP grade software at a fraction of the cost.
We have utilised SKULabs features to grow our business by over 45% in a single year!
Before, I was probably say I was "flying blind" - now we use Insights and Sales Velocity daily and totally changed how we operate our business.

Cons

Nothing yet. It is extremely intuitive, easy to use and if you get stuck the support team are super quick to respond.

Alternatives Considered

Cin7 Omni and Fulfil.IO

Reasons for Choosing SKULabs

StitchLabs was being killed off, in a way I am glad; our business is 100% better off for using SKULabds

Switched From

Stitch Labs

Reasons for Switching to SKULabs

Hands down the better feature set, support and ability to answer our specific requirements.
Brice
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 22/11/2019

Good product, needs some work though

Skulabs solved the problem of me paying too much for my previous inventory control program. It, for the most part, does what I wanted it to do.

Pros

It connects to lots of marketplaces. Once you understand how the software works, it works pretty well about 90-95 percent of the time. I have found it was a software written by software engineers (of course) that probably have never run a store before. But over, it is okay. Have not found a better alternative yet

Cons

The product search is horrible. It is an exact word search. If you don't put it in exactly, you won't find your product. I only have a few hundred products. I can't imagine what it would be like if you had thousands. There are lots of little things about this software that if you don't get right then it won't work at all. It is a must to pay them to set it up since it is most certainly not a plug and play type situation. So I compared this one to my last one like this: My last inventory control solution was like a teenager. You have to keep you eye on them since stupid things can happen, but for the most part they do okay just leaving them alone and letting them do their thing. Skulabs is like an infant child: You have to watch it constantly as problems will popup consistently and you have to solve them or else bad things can happen.

Response from SKULabs

Thanks for your candid feedback. Every solution has its pain points, but we'll continue working to reduce ours as much as humanly possible.

Replied 26/11/2019

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