Rally (formerly CA Agile Central) is a cloud-based project management software system. It is suitable for organizations...
Learn more
Software Advice offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
About Jira
Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or another unique workflow.
Jira enables users to create project roadmaps to map out all projects in progress. The project board includes a drag-and-drop interface that allows teams to manage every project detail. The system offers functionality to create user stories and issues, plan sprints and distribute tasks across the team. Users also have access to information from thousands of business apps, from design and monitoring tools to source code and productivity apps.
A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, online documentation and tutorial videos.
Jira pricing
Jira has a free version and offers a free trial. Jira paid version starts at USD 7.53/month.
Starting Price:
USD 7.53/month
See pricing details
Free Version:
Yes
Free trial:
Alternatives to Jira
Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across...
Learn more
Azure DevOps Services enables businesses to handle agile planning, collaboration, prioritization and repository...
Learn more
Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal,...
Learn more
Azure is a comprehensive computing platform, providing cloud infrastructure, products and services, developer tools,...
Learn more
ServiceNow Customer Service Management (CSM) is a cloud-based product that helps businesses deliver frictionless...
Learn more
Jira Reviews
Feature rating
5 reviews of 15,024
View all reviews
Abhishek
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 06/01/2025
Project Management Tool
Highly integrable project management and tracking platform for ease of work and support. We can look on the raised matter , give updates to the team. Can manage and review previously open bugs , queries , projects. Easy to see multiple projects.
Pros
1. One of the best platforms to manage requests and provide updates to the team for ongoing and upcoming changes, projects, bugs, or any other raised matters.
2. Very customized dashboard and intuitive platform to use and manage.
3. Reliable and secure to the environment as well.
Cons
1. The learning curve is extremely vase, I took around 7 months for me to know this platform completely.
2. It is quite expensive as well.
Bartosz
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 05/12/2024
There's no better solution than jira at the moment
I use it for about 6-7 years and it sill gets better. JIRA is a pioneer in the product management filed. You can use different solution, but JIRA is the most frequently chosen tool.
Pros
Comprehensive sets of tools every Product Owner / Product Manager needs.
Professional, frequently updated, solid tool to manage stories/tasks/bugs and so on.
In brief summary:
- Task fields customization
- Integration with BitBucket (I can easily see what task has been deployed to stage/prod, and what needs to be deployed)
- Integration to slack/google chat that alerts me when deployment has crashed
- Timesheet integration to manage hours spent on a given task
- Confluence integration, where we set our working agreement document, and knowledge base
Cons
Sometimes crash or gets slow, but it happens veeery occasionally. So don't take it as a real disadvantage
Reasons for Switching to Jira
More comprehensive, more accessible tools to use right away, more common in support/IT teams- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
3
Reviewed on 27/11/2024
Good enough for if you're already using Atlassian, but otherwise - no
If you're in the Atlassian ecosystem, it's convenient to use. If you're not, and looking for a project management tool - there are many other options that are likely better for the price. Purchasing Jira separately to me only makes sense for small businesses with less than 10 users on it's lowest plan.
Pros
I was on an Enterprise plan via Atlassian, and didn't have the highest expectations for Jira - but I learned to love it. The UI isn't the greatest, but it's not bad for the price. Functionality-wise it's not far off from an Asana in terms of tagging and timelines. I like how they took from Confluence's UI to in the boards to help visualize tasks better.
Cons
It's just not enjoyable to use, and your project management tool is something you need to enjoy using everyday. I think it's the UI. It feels cold. Everything is easy to use because it's natural UI, but it's not fun to use and my team agrees.
Alternatives Considered
AsanaReasons for Switching to Jira
We actually started with Jira in the marketing team, and decided to switch to Asana completely. I still needed to use Jira though, because I was part of the product team who used it as well. There's plans to transition completely out of Jira for product as well however, so only our developers will use it.
Nicholas
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 03/10/2024
The project management tool for anything & everything
To me, Jira has a very intuitive user interface and can be used pretty much for everything that could be a project. I also like that "everything is an issue" setup.
Pros
Jira is the perfect project management tool for me. It has very much customization options for projects to perfectly match what I want to achieve.
I like the different project types and the templates, they are useful to just get started. It also integrates perfectly in Confluence and other Atlassian products.
Cons
The Web interface is a bit slow, especially when navigation much through different tasks. Although the mobile app is super clean, there are some missing features overall.
Reasons for Switching to Jira
Each of these products had some missing features or was overprices for what I use. Some of them also were too complicated to setup and/ or use.
Elias
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 08/12/2024
Jira, an already powerful project management tool you can power up even further.
At the start it's intimidating due to the huge amount of tools it offers, but once you figure them out it becomes a very useful tool with tons of options and the ability to customize things to best accommodate your team and automate the management process.
Pros
Incredibly complete and robust project management tool. Has basically everything, and gives you the ability to power things up even further by programming custom logics, both inside the tool and outside, by using its API.
Cons
Figuring out which template works best, and what are their differences, can take a while.
