--- description: Review of Referral Factory Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Referral Factory | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Customer Advocacy Software](/directory/4271/customer-advocacy/software) > [Referral Factory](/software/432465/referral-factory) # Referral Factory Canonical: https://www.softwareadvice.com.au/software/432465/referral-factory Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.com.au/software/432465/referral-factory?page=2) > Referral Factory helps companies of all sizes launch and scale customer referral programs without developers. Whether you’re a large finance company, a mid-market insurer, a multi-location home services business, or a SaaS team, Referral Factory gives you the tools to promote, track, and reward referrals from start to finish. Our no-code referral software makes it easy to launch a referral program tailored to your business type and industry, with more ways to ask for referrals at the right time and promote your program across every channel. With Referral Factory, you can: πŸ‘‰ Launch a high-converting referral program in minutes with branded landing pages, built-in email notifications, advanced tracking, and automated rewards. πŸ‘‰ Fully white-label your program so customers experience your brand, not a third-party tool. πŸ‘‰ Create referral links for customers in one click, or let customers sign up for their own referral link. πŸ‘‰ Promote your referral program everywhere using widgets, pop-ups, sticky bars, QR codes, landing pages, and automated email campaigns. πŸ‘‰ Embed your referral program inside your app or logged-in portal, using widgets, pop-ups, and sticky bars. Ideal for online businesses across all industries. πŸ‘‰ Ask customers to submit leads using our form submission feature or give your customers a QR code to share with their friends and family. Perfect for offline businesses. πŸ‘‰ Set up automated emails that trigger on key actions (making new referrals, when referrals convert, when rewards are due). You can also send one-off email blasts to your referrers or leads. πŸ‘‰ Track referrals end-to-end so you always know who referred who, what converted into paying customers, and who should be rewarded. πŸ‘‰ Measure campaign performance and ROI with advanced referral analytics and real-time reporting. πŸ‘‰ Give customers a fully branded referral portal to view their link, track referrals, and view their rewards. πŸ‘‰ Integrate with 8,000+ apps, including HubSpot, Salesforce, Stripe, Intercom, Zapier, Make, and more, to fully automate your referral program. πŸ‘‰ Integrate into your custom-built workflows using webhooks and our API. πŸ‘‰ Reward customers with incentives that they actually want. Referral Factory offers 200+ reward options like gift cards, vouchers, Stripe credits, PayPal payouts, digital cash cards or custom rewards. πŸ‘‰ Issue rewards manually or using our rewards integrations with Tremendous, Zapier, Webhooks, Make, N8N and our API. Referral Factory is GDPR, SOC 2, and ISO 27001 compliant, ensuring enterprise-level security on all plans with the option for larger organizations to host their own data on-prem or in the cloud. Referral Factory is built for business owners, marketing teams, and sales teams who want a referral program that looks like their brand and runs on autopilot. Launch in days with white-label pages, automated referral asks, built-in referral tracking, and rewards. Plans start at $95/month and scale to $1,000+/month, with 24/7 support on all plans and dedicated support and onboarding options on Pro and Enterprise. πŸ† Voted \#1 Referral Software by Influencer Marketing Hub and Growth Marketing Pro πŸ† > > Verdict: Rated **4.8/5** by 150 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 150 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Referral Factory ## Commercial Context - **Starting Price**: USDΒ 95.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise) - **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Greek, Hindi, Irish, Italian, Japanese, Malay, Norwegian, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Ukrainian - **Available Countries**: Argentina, Australia, Austria, Bahamas, Belgium, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Denmark, Egypt, El Salvador, Finland, France, Germany, Greece, Guadeloupe, Hong Kong SAR China, Hungary and 33 more ## Features - API - Activity Dashboard - Activity Tracking - Affiliate Management - Alerts/Notifications - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Segmentation - Commission Management - Contact Management - Conversion Tracking - Customer Segmentation - Customisable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Discount Management - Email Marketing ## Integrations (19 total) - BHN Rewards - CRMS - Google Analytics 360 - HubSpot CRM - HubSpot Marketing Hub - HubSpot Sales Hub - Intercom - Make - Pipedrive - Redtail CRM - Salesforce Platform - Stripe - Tremendous - Webhook Relay - Zapier ... and 4 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Advocacy Software](https://www.softwareadvice.com.au/directory/4271/customer-advocacy/software) ## Related Categories - [Customer Advocacy Software](https://www.softwareadvice.com.au/directory/4271/customer-advocacy/software) - [Affiliate Software](https://www.softwareadvice.com.au/directory/4629/affiliate/software) - [Lead Generation Software](https://www.softwareadvice.com.au/directory/1674/lead-generation/software) - [Influencer Marketing Software](https://www.softwareadvice.com.au/directory/4292/influencer-marketing/software) - [Referral Software](https://www.softwareadvice.com.au/directory/4568/referral-management/software) ## Alternatives 1. [UpViral](https://www.softwareadvice.com.au/software/235774/upviral) β€” 4.7/5 (107 reviews) 2. [Buyapowa](https://www.softwareadvice.com.au/software/162295/buyapowa) β€” 4.6/5 (80 reviews) 3. [ReferralCandy](https://www.softwareadvice.com.au/software/152176/referralcandy) β€” 4.5/5 (386 reviews) 4. [Referral Rock](https://www.softwareadvice.com.au/software/152167/referral-rock) β€” 4.6/5 (98 reviews) 5. [Post Affiliate Pro](https://www.softwareadvice.com.au/software/109053/postaffiliatepro) β€” 4.7/5 (686 reviews) ## Reviews ### "Impressive software with many rich templates to choose from\!" β€” 5.0/5 > **Jenelle** | *13 April 2023* | Maritime | Recommendation rating: 10.0/10 > > **Pros**: I loved how easy it was to set up and how many professional templates it came with. I don't like to spend a lot of time creating campaigns. All the templates the software came with made it very easy to quickly create the perfect campaign for my customers. > > **Cons**: I don't have dislikes so far, it works for exactly what I need it for. It hasn't been difficult to set up or run the tooling. > > I am able to reach out to my current database of customers and easily generate new leads using this software. ----- ### "I'm really happy we are using Referral Factory..." β€” 4.0/5 > **Katie** | *6 March 2025* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: It enables us to manage our lead tracking and rewards scheme quickly and easily. > > **Cons**: Occasionally the integration between Referral Factory and our CRM experiences a bit of a lag. > > I'm really happy we are using Referral Factory - it means I can track leads and conversions quickly and easily, and also enables me to pay any rewards which are due in an equally quick and easy way via the integration we have with Tremendous. ----- ### "Operating a comprehensive system\!" β€” 3.0/5 > **Tristan** | *2 May 2024* | Insurance | Recommendation rating: 6.0/10 > > **Pros**: I think that it has an innovative metric system , combining AI integrations to create unique interactions that can be completely customized towards your business needs \! > > **Cons**: When trying to operate on the mobile browser , it tends to conflict with properly adjusting to the parameters of the iPhone \! I believe having a mobile friendly interface can also allow users to upload and edit their campaigns anywhere , not just solely within a desktop > > Honestly it gave me a few troubles when trying to utilize the referral link , however it has a smooth process when setting up the campaign. It provides you with complete customization of how you present your business to consumers \! ----- ### "I recommend this tool for a Referral Program campaign" β€” 4.0/5 > **Karen** | *24 January 2025* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: The support team is amazing. They have solved all my problems very quickly finding the best solution. > > **Cons**: The landing pages are not responsive for a mobile campaign > > Referral Factory is a helpful tool to create a complete referral program. It is easy to integrate with Hubspot and has a very good support team and technical documentation. ----- ### "Referral Factory Review - HubSpot Integration" β€” 5.0/5 > **Molly** | *23 October 2024* | Renewables & Environment | Recommendation rating: 9.0/10 > > **Pros**: I appreciate the timely and helpful responses from their customer service team. They are always willing to discuss options and thoroughly review any concerns or questions I send their way. > > **Cons**: There are some limitations when it comes to the formatting and set up of the referral forms themselves. It would be nice if we could set up conditional fields within the Referral Factory forms, but this is not a deal breaker for us as we've been able to find work arounds to this. > > Our company experience with Referral Factory has been overall great. The unique URL links for referrals makes tracking campaigns a breeze. The integration with HubSpot is very easy to set up and does exactly what we need to it in terms of tracking and automatically syncing to update properties. The Referral Factory team is always quick to respond and helpful in offering suggestions and solutions. I've enjoyed working with them and look forward to continuing to do so. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.com.au/software/432465/referral-factory?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/432465/referral-factory) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data