---
description: Review of IDfy Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: IDfy | Reviews, Pricing & Demos - SoftwareAdvice AU
---
Breadcrumb: [Home](/) > [Identity Verification Software](/directory/4518/identity-verification/software) > [IDfy](/software/433552/idfy)
# IDfy
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> IDfy is an identity verification platform that helps businesses verify the identity, background, and credentials of individuals. Its video KYC solution combines video conferencing and AI-powered technology to remotely authenticate customers' identities.
Additionally, IDfy includes various modules such as ID document verification, address verification, facial recognition, and biometric verification, ensuring a multi-layered approach to identity verification.
>
> Verdict: Rated **4.4/5** by 28 users. Top-rated for **Likelihood to recommend**.
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## Quick Stats & Ratings
| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 28 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |
## About the vendor
- **Company**: IDfy
## Commercial Context
- **Pricing model**: (Free Trial)
- **Target Audience**: 11–50, 51–200, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
## Features
- AI/Machine Learning
- AML Compliance
- API
- Activity Dashboard
- Address Validation
- Age Verification
- Alerts/Notifications
- Authentication
- Background Screening
- Biometrics
- Compliance Management
- Consent Management
- Criminal History Verification
- Data Capture and Transfer
- Data Extraction
- Data Verification
- Document Management
- Education Verification
- Employee Onboarding
- Employment Eligibility Verification
## Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
## Category
- [Identity Verification Software](https://www.softwareadvice.com.au/directory/4518/identity-verification/software)
## Related Categories
- [Identity Verification Software](https://www.softwareadvice.com.au/directory/4518/identity-verification/software)
- [KYC Software](https://www.softwareadvice.com.au/directory/4611/kyc/software)
- [Background Check Software](https://www.softwareadvice.com.au/directory/3409/background-check/software)
## Alternatives
1. [Zinc](https://www.softwareadvice.com.au/software/284930/zinc) — 4.8/5 (220 reviews)
2. [HiPeople](https://www.softwareadvice.com.au/software/227740/hipeople) — 4.8/5 (1563 reviews)
3. [Checkr](https://www.softwareadvice.com.au/software/415368/checkr) — 4.5/5 (299 reviews)
4. [Paycom](https://www.softwareadvice.com.au/software/32588/paycom) — 4.4/5 (1189 reviews)
5. [Mitratech AssureHire](https://www.softwareadvice.com.au/software/438532/assurehire) — 4.6/5 (36 reviews)
## Reviews
### "Ease of KYC verification with IDfy" — 4.0/5
> **Nithin** | *16 January 2024* | Financial Services | Recommendation rating: 8.0/10
>
> **Pros**: Advanced Technology
User-Friendly Interfaces
Data Security and Compliance
Fraud Prevention
Customization Options
>
> **Cons**: Cost: Services may be relatively expensive.
Integration Complexity: Users might face challenges integrating IDfy into existing systems.
False Positives/Negatives: Automated systems may produce occasional inaccuracies in identity verification.
Scalability Issues: Potential challenges in adapting to increased verification demands.
Customer Support: Issues reported with responsiveness and query resolution.
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### "Background verfication process" — 4.0/5
> **Manisha** | *15 March 2024* | Financial Services | Recommendation rating: 8.0/10
>
> **Pros**: I would like the most of the IDFY the team are extremely supportive and process is very smooth.
>
> my overall experience with IDFY with is excellent and all team are very cooperative.
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### "IDfy, are they actually up 99%?" — 2.0/5
> **Aditya** | *12 January 2024* | Transportation/Trucking/Railroad | Recommendation rating: 5.0/10
>
> **Pros**: Their API documentation and their sales team.
>
> **Cons**: There up time and reliability is bad. OCR gives incorrect data, sometimes aadhaar is down.
>
> You cannot rely just on IDfy if you have document or identity verification task. Because it's not 90% rather I'll say 60-70% uptime and correctness
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### "Trusted Verification API Service" — 5.0/5
> **Shubham** | *19 December 2023* | Banking | Recommendation rating: 10.0/10
>
> **Pros**: Support and API Usage Reporting on IDfy dashboard
>
> **Cons**: More API services should be enabled for more usecases
>
> Overall experience is good and look forward to keep using the service
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### "Thorough and Reliable" — 4.0/5
> **Anuj** | *7 March 2024* | Real Estate | Recommendation rating: 9.0/10
>
> **Pros**: “What stood out the most IDfy’s thoroughness and attention to detail in ensuring accurate and reliable information.”
>
> **Cons**: One aspect that I like the least was the lack of flexibility in their verification packages, as there were limited customization options available to tailor the services to specific needs or requirements. Have shared a feedback with them and they are working kn the same.
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## Links
- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/433552/idfy)
## This page is available in the following languages
| Locale | URL |
| en | |
| en-AU | |
| en-GB | |
| en-IE | |
| en-NZ | |
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## Structured Data