--- description: Review of Jotform Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Jotform | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Higher Education Software](/directory/4253/higher-education/software) > [Jotform](/software/433821/jotform) # Jotform Canonical: https://www.softwareadvice.com.au/software/433821/jotform Page: 1 / 117\ Next: [Next page](https://www.softwareadvice.com.au/software/433821/jotform?page=2) > Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications and register guests for events. Jotform features a one-page-per-question survey format and several built-in templates and themes that help users to customize their forms. The solution also features a central dashboard, and the form builder supports emojis, icons, animations, video backgrounds and more. Jotform offers plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce and Zoho CRM. Users can also add widgets like checklists, image sliders, terms and conditions, date selections, tables and more to their forms. Jotform offers services on a monthly subscription basis that includes support via email, chat, training videos and an online support forum. > > Verdict: Rated **4.7/5** by 2885 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 2885 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Jotform - **Founded**: 2006 ## Commercial Context - **Starting Price**: USD 39.00 - **Pricing model**: Flat Rate (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish - **Available Countries**: Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Ireland, Isle of Man, Japan, Mexico, Netherlands, New Zealand, Singapore, United Kingdom, United States ## Features - 360 Degree Feedback - API - Access Controls/Permissions - Accounting Integration - Action Management - Activity Dashboard - Activity Planning - Activity Tracking - Admissions Management - Alerts/Notifications - Alumni Management - Annotations - Anonymous Feedback - Appointment Management - Appointment Scheduling - Approval Process Control - Archiving & Retention - Assessment Management - Asset Tracking - Attendance Management ## Integrations (100 total) - AWeber - ActiveCampaign - Adobe Dreamweaver - Agile CRM - Airtable - Akita - Apache Hive - Asana - Basecamp - BigCommerce - BlueSnap - Box - Brevo - Callingly - Campaign Monitor by Marigold ... and 85 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Higher Education Software](https://www.softwareadvice.com.au/directory/4253/higher-education/software) ## Related Categories - [Higher Education Software](https://www.softwareadvice.com.au/directory/4253/higher-education/software) - [Work Order Software](https://www.softwareadvice.com.au/directory/500/work-order/software) - [Government Software](https://www.softwareadvice.com.au/directory/4240/government/software) - [Data Collection Software](https://www.softwareadvice.com.au/directory/4339/data-collection/software) - [Mental Health Practice Management Software](https://www.softwareadvice.com.au/directory/4548/mental-health/software) ## Alternatives 1. 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[Jotform Sign](https://www.softwareadvice.com.au/software/439248/jotform-sign) — 4.8/5 (216 reviews) ## Reviews ### "Mon avis sur Jotform" — 4.0/5 > **Glenn** | *3 May 2026* | Higher Education | Recommendation rating: 8.0/10 > > **Pros**: Logiciel qui me permet de faire des formulaires selon les besoins que je ressent, mais aussi de signer des documents à distance > > **Cons**: des employés et des clients m'ont dit que des fois il faut un temps fou pour charger des documents lors de la signature. ----- ### "Efficiency and Integrations are Top Notch" — 5.0/5 > **Molly** | *23 March 2026* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: I really love the value you get for even the lower-level subscriptions--it makes it a really cost-effective tool for data collection. I have been really impressed at how the AI assistant can help you fix integrations with other platforms. It is very easy to set up Salesforce and Zoom integrations and to customize forms for every use. > > **Cons**: I do wish it were a little easier to get customer support from a live person instead of AI for especially tricky questions, and it would be nice if you could have multiple people on one account, even if it were a more expensive account. From my understanding, you can't have multiple people on a subscription until you get to a very expensive level. > > We switched to Jotform from another similar platform because of the price and reviews we had heard from colleagues, and have since used it for a variety of surveys, forms, and processes for our organization. My most frequent use is to create a registration form with both Zoom and Salesforce integrations, so respondents get a Zoom link upon registration and also get added to a Salesforce campaign. It has made event sign-ups so much more efficient\! ----- ### "My Jotform review 2" — 5.0/5 > **Joel** | *11 April 2026* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: How easy it it is to build surveys and send them out to people The layout is easy and the multiple options to choose from is amazing > > **Cons**: Was a bit hard to learrn how to build more advanced surveys so i struggled a bit but i did in the end manage to get the hang of it > > Pretty Good experience i enjoyed using the platform, its very easy to use and very advanced i really enjoyed the app ----- ### "A Great Solution for Growing Nonprofits" — 5.0/5 > **Mikayla** | *27 March 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Jotform provided our nonprofit with a professional, custom-branded digital solution that replaced our manual mail-in process and successfully increased our membership. Its intuitive conditional logic and automatic spreadsheet organization made complex forms simple for both our team to create and our members to complete—all on a truly functional free plan. > > **Cons**: I could not connect our PayPal account because it had to be a PayPal business account. Our account is a nonprofit account, and I couldn't change it, so I wasn't able to integrate payment in the form. Our customers are still having to pay their membership fee in a two-step process as they were before we used Jotform. While I liked the conditional logic and found it fairly simple to set up myself, it would have been better if AI could have helped me out with setting up more of those conditions. I would tell it what I needed it to do, it would tell me the condition was set, but then I would preview the form, the condition did not work, so I had to do them manually. > > Jotform has been a total game-changer for our nonprofit. We were struggling with outdated mail-in membership applications until we found this platform, which was the only truly free program that could handle every complex requirement we had. Since making the switch, our membership has actually increased because the digital process is so much faster and more accessible for everyone. The setup was incredibly intuitive for me as the creator; I especially love the conditional logic that hides unnecessary questions, making the forms feel much less daunting for our applicants. We were also able to use our own logo and custom colors to ensure everything looks modern and matches our website perfectly. Between the professional design and the fact that it automatically organizes all our data into a spreadsheet, Jotform has saved us countless hours of manual work. It’s the perfect, budget-friendly solution for any organization looking to scale\! ----- ### "Simple, Reliable & Easy-to-Use Form Builder" — 5.0/5 > **Adarsh** | *22 April 2026* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: Very easy to use with a drag-and-drop builder, lots of ready-made templates, and smooth integrations. Helps create professional, mobile-friendly forms quickly without coding. > > **Cons**: Pricing can feel a bit high for advanced features, and some customization options are limited unless you upgrade. Occasionally, forms load slightly slow with many fields. > > My experience with Jotform has been very positive. It offers good value for money, especially for basic to mid-level use, and the platform is extremely easy to use with its drag-and-drop builder. Data collection and form creation are smooth, with plenty of customization options to match different needs. Customer support is helpful and responsive, and integrations make it easy to manage workflows. It also supports images and videos well, which improves form engagement. While collaboration features are decent, they could be improved for team-based projects. Overall, it’s a reliable and efficient tool for us. ----- Page: 1 / 117\ Next: [Next page](https://www.softwareadvice.com.au/software/433821/jotform?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/433821/jotform) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data