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About Jotform
Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications and register guests for events.
Jotform features a one-page-per-question survey format and several built-in templates and themes that help users to customize their forms. The solution also features a central dashboard, and the form builder supports emojis, icons, animations, video backgrounds and more.
Jotform offers plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce and Zoho CRM. Users can also add widgets like checklists, image sliders, terms and conditions, date selections, tables and more to their forms. Jotform offers services on a monthly subscription basis that includes support via email, chat, training videos and an online support forum.
Jotform pricing
Jotform has a free version and offers a free trial. Jotform paid version starts at USD 39.00/month.
Starting Price:
USD 39.00/month
See pricing details
Free Version:
Yes
Free trial:
Yes
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Jotform Reviews
Feature rating
5 reviews of 2,365
View all reviews
Isaac Silvin
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 06/01/2025
Easiest Online Form Building Solution
It has the best Customer Support and Helpful resources for the users.
Pros
Wide Range of Templates and Customizable Form Designs - Best Factors
Cons
File Upload limits, Pricing and Limited customization for Advanced Features are the least likes of Jotform
Response from Jotform
Hi Isaac,
Thanks for your positive review. We're happy to hear you love the wide range of form templates and the design options we offer. It's great to hear these features are making a difference for you.
Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help.
Replied 13/01/2025
Greg
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
5
Reviewed on 23/11/2024
Jotform is a MUST for any data you are asking people for!
One of the best tools in my toolbox. It really has made something I dreaded (begging students for their contact info) into something I don't think twice about. Now I set up a paper display with a QR code and students click & share so easily!
Pros
The options of forms to create is amazing. Even with the free version. I'm a youth pastor & need an easy way to collect information in order to let students know about things that are coming up. Jotform allows me to have custom (4 different ministry connections) forms that i can easily send out to student s via a link or better yet, through a QR code that allows then to check-in & share their info without me having to ask.
Cons
The only issue would be the max number of active forms with the free version. But that is it! Even with this "complaint" you can archive forms to use later without counting as one of your active forms. This works great for me as my forms are often based on the calendar. So, I can archive ones I'm currently done with, then reactivate them as needed throughout the year.
Alternatives Considered
Microsoft ExcelReasons for Switching to Jotform
Old method was paper. Jotform digitized this process for me making my use of the data easier and allowed my use of the data to be easily personalized for each student.Response from Jotform
Hi Greg,
Thanks for your 5-star review. We’re so happy to hear that by using our platform, it is helping you streamline communication with your students and create customized forms for your ministry. It’s great to know that our platform fits your needs.
If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
Replied 10/12/2024
Arjan
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
3
Reviewed on 25/11/2024
Would not recommend to use
Not very good, was unable to accomplish main task of building forms as the UI was slightly complicated due to too many features
Pros
I liked the fact that Jotform has multiple features and tools as part of one plan
Cons
Very difficult to use interface compared to competitors and decision fatigue with too many features
Alternatives Considered
TypeformReasons for Switching to Jotform
I did not choose jotform finally after giving it a testResponse from Jotform
Hi Arjan,
Thanks for your positive review. We're glad that you like our platform and its features. If you have any questions or if you're having difficulties, we’d love to hear them.
You can reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
Replied 14/01/2025
oki
- Industry: Government Administration
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 16/10/2024
free and easy customized online form maker experienced
satisfying experience in using jotform for years, if only i can easyly pay the upgrade with the most common online payment method in my country (indonesia), so i can easily upgrade the version
Pros
Easy to create fillable online form that i can bragged in the office, as if i can create some code, very cool.
Cons
not easy to pay for upgrade, i wish i can pay using online payment in my country, such as ovo, dana, go pay, i'm from indonesia btw
Alternatives Considered
Google FormsReasons for Choosing Jotform
all the feature and easiness of customizationSwitched From
Google FormsReasons for Switching to Jotform
price, easiness, better feature in jotform, better pdf creation toolsResponse from Jotform
Hi oki,
Thanks for your excellent review. We are happy to know that you enjoy our fillable form feature. While the feature you’re looking for isn’t currently available in our platform right now, we've gone ahead and escalated your request to our developers at this link: https://www.jotform.com/answers/20478941. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to the thread and let you know.
If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
Replied 11/11/2024
Stacy
- Industry: Events Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
5
Reviewed on 22/11/2024
User friendly customizable form tool.
I have used jot form for 2 years and it has been highly effective in obtaining form submissions. It is user friendly and can be accessed and is fully accessible to all respondents regardless of browser or email address. The ability to brand each form and customize them is one of the greatest benefits as compared to other similar products.
Pros
Ease of form customization and branding
Export options and organization of data
Cons
Multi user access only available for most costly option.
Response from Jotform
Hi Stacy,
Thanks for your 5-star review. We're thrilled to hear that you appreciate our platform and its features. We're glad it helps you streamline your processes.
If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
Replied 10/12/2024
