--- description: Review of Jotform Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Jotform | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Higher Education Software](/directory/4253/higher-education/software) > [Jotform](/software/433821/jotform) # Jotform Canonical: https://www.softwareadvice.com.au/software/433821/jotform Page: 1 / 117\ Next: [Next page](https://www.softwareadvice.com.au/software/433821/jotform?page=2) > Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications and register guests for events. Jotform features a one-page-per-question survey format and several built-in templates and themes that help users to customize their forms. The solution also features a central dashboard, and the form builder supports emojis, icons, animations, video backgrounds and more. Jotform offers plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce and Zoho CRM. Users can also add widgets like checklists, image sliders, terms and conditions, date selections, tables and more to their forms. Jotform offers services on a monthly subscription basis that includes support via email, chat, training videos and an online support forum. > > Verdict: Rated **4.7/5** by 2904 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 2904 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Jotform - **Founded**: 2006 ## Commercial Context - **Starting Price**: USD 39.00 - **Pricing model**: Flat Rate (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish - **Available Countries**: Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Ireland, Isle of Man, Japan, Mexico, Netherlands, New Zealand, Singapore, United Kingdom, United States ## Features - 360 Degree Feedback - API - Access Controls/Permissions - Accounting Integration - Action Management - Activity Dashboard - Activity Planning - Activity Tracking - Admissions Management - Alerts/Notifications - Alumni Management - Annotations - Anonymous Feedback - Appointment Management - Appointment Scheduling - Approval Process Control - Archiving & Retention - Assessment Management - Asset Tracking - Attendance Management ## Integrations (100 total) - AWeber - ActiveCampaign - Adobe Dreamweaver - Agile CRM - Airtable - Akita - Apache Hive - Asana - Basecamp - BigCommerce - BlueSnap - Box - Brevo - Callingly - Campaign Monitor by Marigold ... and 85 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Higher Education Software](https://www.softwareadvice.com.au/directory/4253/higher-education/software) ## Related Categories - [Higher Education Software](https://www.softwareadvice.com.au/directory/4253/higher-education/software) - [Work Order Software](https://www.softwareadvice.com.au/directory/500/work-order/software) - [Government Software](https://www.softwareadvice.com.au/directory/4240/government/software) - [Data Collection Software](https://www.softwareadvice.com.au/directory/4339/data-collection/software) - [Mental Health Practice Management Software](https://www.softwareadvice.com.au/directory/4548/mental-health/software) ## Alternatives 1. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5298 reviews) 2. [Google Workspace](https://www.softwareadvice.com.au/software/344998/google-workspace) — 4.7/5 (17618 reviews) 3. [Docusign](https://www.softwareadvice.com.au/software/367901/Docusign) — 4.7/5 (9388 reviews) 4. [Typeform](https://www.softwareadvice.com.au/software/324633/typeform) — 4.7/5 (971 reviews) 5. [Jotform Sign](https://www.softwareadvice.com.au/software/439248/jotform-sign) — 4.8/5 (216 reviews) ## Reviews ### "Jotform for Form Management" — 5.0/5 > **Frico** | *15 June 2026* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Jotform allows us to create forms easily, combining its drag-and-drop builder with advanced features like conditional logic and AI. > > **Cons**: Sharing isn't allowed until you pay for the enterprise plan. So only 1 user can access the account, it might not be suitable for smaller teams. > > For standalone or personal use, Jotform provides excellent features, high customizability, and great flexibility. ----- ### "Its good at what it does right." — 5.0/5 > **Frank** | *5 June 2026* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: It has great functionality when it comes to data collection and storage in one place, it has integration with Google Sheets so the data can be stored on our corporate Drive and shared among our staff. > > **Cons**: They do not have a small team option and you can only buy the enterprise license so without it collaborating on a form is cumbersome because you can only give temporary access to the collaborator, not being able to store on a team drive location and when we need to collaborate at a later date then it has to be shared again otherwise the collaborator cannot access it. > > It is a good tool overall, the submission and signature limits do get annoying on the licensing and you can see they use it to make people pay for higher tiers but it does the job well. ----- ### "Powerhouse for Workflows, Way More Than Just a Form Builder" — 5.0/5 > **Dapree** | *17 May 2026* | Design | Recommendation rating: 9.0/10 > > **Pros**: They have a massive template library barely having to start anything from scratch. You can generate forms using AI. They have forms that are integrated that are like a spreadsheet database with filters and tracking ability. > > **Cons**: They have strict account limits and the pricing for an Enterprise tier is quite expensive. The customer support response time is a bit inconsistent > > They have been a powerhouse for data collection and workflow automation. Aside from the few cons they are more of an invaluable asset. ----- ### "Streamlining Membership & Elevating the Member Experience\!" — 5.0/5 > **Andrea** | *31 March 2026* | Sports | Recommendation rating: 10.0/10 > > **Pros**: We love how this platform helps us streamline the entire customer experience for our club membership. We use it for membership applications, event registrations, league sign-ups, and more. The workflows tied to each form have been especially valuable. As a small business, they allow us to stay on top of every inquiry, remain organized, and ensure nothing falls through the cracks. Most importantly, it helps us deliver a seamless, high-quality experience for both our current members and prospective members. > > **Cons**: The biggest drawback is the limited design flexibility for creating a fully branded, high-end look, along with a slight learning curve for more advanced workflows. > > Our overall experience with Jotform has been extremely positive. It has become an essential part of how we run and manage our club operations. The platform is user-friendly, reliable, and has significantly improved our efficiency as a small business. Most importantly, Jotform has allowed us to create a smooth, professional experience for both our current members and prospective members, which is a top priority for our club. ----- ### "A GAME-CHANGER FOR STREAMLINING YOUR ORGANIZATIONAL PROCESSES" — 5.0/5 > **BETSY** | *2 June 2026* | Individual & Family Services | Recommendation rating: 9.0/10 > > **Pros**: Jotform helped us streamline many of our internal processes at our organization. It also immensely reduced our reliance on paper forms by allowing us to move applications, onboarding documents, and other workflows online. It's super user-friendly and they make it easy to collect, manage, and report on your data. If you can picture a workflow and want to streamline it, Jotform likely has a form, tool, or workflow that can help you accomplish it. > > **Cons**: Like any software platform, there is always room for improvement. One challenge we encountered was that on the Gold plan, the HIPAA features could not be completely disabled on all forms. Even when a form did not collect PHI, certain reports still required password protection when downloaded. It would be helpful if these security features were optional for forms that do not contain sensitive information. Another challenge involved the identity verification process for a visitor sign-in/sign-out form. End users were required to complete CAPTCHA challenges/games and other verification steps to confirm they were human, which created additional steps for patrons who simply wanted to sign in or out. While this was ultimately resolved by verifying users through a valid ID and a photo of the individual holding their ID, the process initially felt cumbersome for our use case. One more challenge we encountered was with the Jotform Sign feature. The file size limit for uploaded documents was restrictive, allowing uploads of only up to 10 MB. So larger documents could not be sent through the platform. We work with lengthy packets and a larger file size allowance would be beneficial. Due to this limitation, we ultimately used Dropbox Sign, for our documents. However, I am sure that they are working to increase the size limit. > > Aside from the few CONS mentioned above, our experience with Jotform has been great. The platform has a variety of features and capabilities, making it easy to streamline nearly any process or workflow you can think of. I think the flexibility of the forms is a strength and makes the not-so-techy person feel empowered. We have also found the AI helper Podo to be extremely helpful. By providing a description of the form or project, the AI can generate a form that is very close to what is needed, significantly reducing time spent creating the forms. ----- Page: 1 / 117\ Next: [Next page](https://www.softwareadvice.com.au/software/433821/jotform?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/433821/jotform) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data