Zoho Cliq

Pros

The real-time chat is just as seamless as using your phone's regular text feature

Cons

Once and a while we would have a momentary issue with adding a new team member

Pros

Zoho Cliq is a very good alternative to other messaging and collaboration tools. I like that it has a rich set of features for free!

It allows for quick collaboration and instant messaging for both small and large teams and has a host of extensions that allow a user to extend its functionalities.

Cons

This is a great tool with lots of features but what we found lacking was proper documentation on how to extend some parts of it. We tried to integrate our external tool to post to Cliq and we had to dig through quite a handful of documentation to make some headway.

Alternatives Considered

Reasons for Choosing Zoho Cliq

Switched From

Reasons for Switching to Zoho Cliq

Pros

Cliq integrates well with other Zoho apps, particularly helpful in Contact.

All the basic chat and collaboration features are there in a familiar user interface.

It's possible for advanced users to create extensions, custom integrations, bots, and commands with a powerful development backend and make these customizations available throughout your organization and team.

Cons

Unless you're already using a bunch of Zoho apps there's no reason to switch from Slack, Flock, or Asana, which area already mature platforms.

Compared to these other apps, particularly Flock, the UI is a bit obtuse and hard to get a clear overview of. I particularly disliked the double panes within a chat window (opening the settings for a bot, for example).

Pros

It is a great platform for instant messaging your colleagues. It's quicker than emails for less formal and urgent communications.

Cons

Sometimes, it can get a bit disorganized when we have a lot of group chats.

Alternatives Considered

Reasons for Switching to Zoho Cliq

Pros

The UI is very self explanatory, comparable to Teams but easier to navigate in my opinion.

Cons

There's nothing I can think of that I dislike about Cliq.

Pros

It enables me customise my Workspace.
It has a lot of functionalities like I can set reminders from conversation, set a meeting from that same conversation. That's really cool.

Cons

It has a lot of functionalities that one needs to explore more.

Pros

I could call my coworkers even though we were in different countries in a very easy way, practical for phone calls, like prospecting.

Cons

Is not very known with other enterprises so its complex to be able to connect through this platforms with other companies.

Pros

It's a much more affordable alternative to other team communication platforms.

Cons

Integrates well with other Zoho apps, however, other than that, there are very few integration options available. They could do better.

Pros

Zoho Cliq gives communication with features like channels, audio/video calls, and screen sharing, making team collaboration efficient. Its robust data retention secure and organized management of business communication.

Cons

Zoho Cliq's user interface bit difficult, especially with multiple channels and integrations.

Pros

Easy to use, integrated into ZohoCRM, low cost

Cons

Nothing comes to mind about negative features

Pros

Zoho Cliq has made the communication in my enterprise exponentially simple, by the way it is designed even a toddler would be able to use it with ease.Secondly the customer support that Zoho offers is miles ahead compared to other communication softwares. They are always reliable and their team are really well versed in what they're doing.Since the inception of my enterprise I've been using Zoho Cliq and I can confidently say that I frequently use the product. Apart from that it also has numerous features that has really helped me in many ways

Cons

The only thing that I dislike about the product is that it has limited team collaboration tools, which at times causes problems when the team tries to collaborate on a big project.

Pros

The user interface of Zoho Cliq is truly simple and easy to adapt to. I have used this platform to connect with my team while performing a task with them, and I truly love it.

Cons

The pricing of Zoho Cliq somehow felt slightly unreasonable to me, but the pricing of Zoho CRM as a whole is worthy enough. There are occasional glitches while being there in the meetings with my team.

Pros

1. Top notch user interface.2. Great customer support.3. Tons of features and functions for instant messaging while working.

Cons

1. Poor interface in mobile phones.2. No starting user guide.3. Occasional crashes and bugs in the platform.

Pros

Zoho Cliq is a great way to communicate instantly and seamlessly with anyone on my team. I would be lost without it.

Cons

There is nothing I dislike about this software product. It does exactly what was promised and is very easy to use.

Pros

The @mentions is one of the most helpful features of this product. Help me not to miss any important message tagged with my name

Cons

The background color sometimes makes me feel that the interface is a little cluttered. Maybe use of a lighter background will be helpful .

Pros

There is a super simple onboarding and very clean UI. It is also extremely automation friendly.

Cons

The mobile app does tend to have some bugs and crash fairly frequently. It is much better than other Zoho mobile apps, however.

Pros

This is a robust communications platform, excellent for remote and hybrid workplaces. The UI is clean but still full of features and integrates very well with other Zoho products. My two favorite features are the custom bots and the multi-conversation panel.

Cons

Audible alerts are annoying and there are not as many ways to personalize the experience as I would expect.

Pros

Pricing, API support, integrates well with Zoho Ecosystem.

Cons

A bit immature product when compared to Slack

Alternatives Considered

Reasons for Choosing Zoho Cliq

Switched From

Reasons for Switching to Zoho Cliq

Pros

The integrated chat options into other zoho software makes this an obvious choice for zoho users. Ability to use emoji, gif, share files make this a versatile chat system for our team. The ability to search the history is helpful as well.

Cons

The mobile app can have a lot of input lag.

Alternatives Considered

Reasons for Switching to Zoho Cliq

Pros

There are a lot of application that offers security and accessibility whenever you communicate with business partners, clients., subordinate or teams. But this application defer with the affordable plans they can offer. Specially when you are a newly established group and wanted to start low. This would be exurity, functionality, accessibilty and value of money all wrapped in one.

Cons

The least thing I like is if you are not acclimated with the app you really have to go through the process of learning its in and outs, work arounds and technical issues you may encounter. Which I have not encounter so far!

Pros

Quick and easy communication. Segmented to channels to keep things organized. Well made and designed clients for Desktop and Mobile use!

Cons

Can feel a bit bloated at times. There are plenty of settings to fiddle with but I haven't had the need to.

Pros

I enjoy the convenience of being able to shoot anyone in the company an IM and get real time feedback when it's needed. There is no better feeling than reliability and when I am on the phone with a client and need feedback from a colleague immediately, it's a fantastic and relieving feeling to have everyone I need at the tips of my fingers.

Cons

I don't like how lengthy it can be to set up and getting new users enrolled is a pain.

Pros

Fast and easy widget to integrate with other platforms.

Cons

Needs more features like rooms for webinars.

Pros

I love it, it's very complete, the calls and video calls are of great quality. You can use it with internal and external clients.

Cons

I know there is a lot of competition and the cost of this software is quite low but I think a good option would be a multi-user license. Although really the cost is quite affordable.

Pros

Zoho Cliq is an easy-to-use communication and collaboration tool. It has a free version, which has worked just fine so far! The chat tool also has an app - both of which have nice interfaces.

Cons

One issue I've encountered is periodic delays between messages arriving and showing on the web platform vs. through the mobile app.

Pros

The amazing Video calls that link me with my clients and the ability to chat and have meetings in one platform. Zoho Cliq is easy to use.

Cons

No dislike what's so ever with this platform.

Pros

Zoho Cliq is easy to deploy. Zoho Cliq integrates perfectly with other Zoho softwares like Zoho CRM, Zoho People. Zoho Cliq mobile version is very useful to chat with team members at break time.

Cons

Everything is good about Zoho Cliq, nothing to mention as dislike about Zoho Cliq.

Pros

Zoho Cliq is an important part of our business. It empowers our team to have real time communication with a simple to use platform. The thread functionality makes it easy to stay organized.

Cons

The learning curve to find messages took a bit for some of our users, but now it has become second nature.

Pros

The functionality of scheduling chat for a later time.

Cons

You need an email to sign up on the service unlike other messaging platforms.

Pros

1. The user interface of the platform is really great and super easy to use.2. It is really easy to communicate with my team members while working on various tasks.3. I could organize meetings and also schedule tasks with my team for various projects.4. It also provides a check of my past activities as well.

Cons

1. There are multiple occasions when my screen froze during meetings, making it hectic for me.2. While during one of my meetings, one of my team was unable to join the meeting even with a stable internet connection.3. The mobile application is really cumbersome.

Pros

Zoho Cliq is user-friendly and easy to communicate. It is effective while also being incredibly simple to use. The mobile application's user interface is more straightforward and concrete.

Cons

Sometimes message notifications will not get. Keeping track and data across different apps can sometimes be a hassle

Pros

Zoho Cliq is a very easiest communication tool for communicating with a group of people and at the same time with personal chat. There is no delay in chats on both sending and receiving ends. It has integration with Zoho apps. In the search icon, we can search and find the people, messages, and files making it easy to find important information.

Cons

People who only have Zoho users can have free access, but for others, it is such a cost. Then It's better to use it on a desktop Instead of using it on mobile phones because it provides functionality limitations.

Pros

Zoho Cliq helps you to rewrite the message that you have sent before and you can also send the notification for the edited message, multiple chats can be done easily and also provide a high-quality screen-sharing process.

Cons

It is not easy for beginners they need some time to get familiarized with the application. Only Zoho users can use it for free.

Pros

Integrates well with other Zoho One apps. Cliq is easy to use for internal users. Slack is easier for external and other organizations but Cliq has that feature, just not as user-friendly. Cliq also has threads, custom channels, and a lot more flexibility when utilizing other Zoho products.

Cons

The threads are new and it can be a little difficult to keep track of them but the search function works well to find everything. The only other con would be getting external users (subcontractors) integrated to chat with employees. If Cliq could make adding external users easier and give some ability to join all channels instead of just external ones, it would be much better.

Pros

I have been using zoho products for last 3 years and zoho clique is best option for me and my team to get a better cloud chat application for realtime collaborations.

I liked their multicolumn design thats make our work rrally easy to get access to our previous team data. Creating space for team group is really easy and a no brainer work.

Cons

First and foremost improvement I will love to see is having better management of alerts in the form of in office and out of office or do not disturb.

Second, as I have multiple team I need to join multiple accounts but I cannot join multiple team accounts in zoho clique.

Pros

Zoho Cliq is feature loaded tool and have following pros:
- Easy to chat and communicate with team members
- Design automated messages through bots
- Share files and provide specific access to files and folders
- Collaborate and complete tasks
- Access to Zomojis and Emojis
- Create channels and groups for specific topics and discussions

Cons

Zoho Cliq is powerful tool having lots of features but interface lags and a bit choppy. Also, the mobile app needs lots of improvement.

Pros

We have used Zoho Cliq for over 2 years and it has been a great experience so far. Its user interface is quite simple and it is integrated with other Zoho products which makes it more appealing. One can start a Zoho video/audio meeting, take notes in the meeting and notes would appear as a chat in Cliq. Meetings can also be scheduled and reminders set and one can be certain to get both app notification and email notifications.

Cons

Zoho cliq have this good feature called Schedulers. They are very useful for doing some repetitive tasks. But they can be quite difficult to set up.Also we have had a couple of complaints about the some of our users not getting push notification on the mobile app.

Pros

Easy to setup
Great mobile apps
Reliable
Good voice and video quality
Excellent features to manage group meetings

Cons

Webmail interface is limited and overlap with mails, but there is no easy solution to that.

Pros

All our employees are connected through Zoho cliq. This makes our internal communication easy. It allows us to chat, make calls and share files with our teammates. It has all the features of a chat application. We can even share our screen with our teammates.

Cons

Unable to add a new person in between a call.
We feel that it’s a bit pricey.
There is a delay in mobile notifications.

Pros

Zoho Cliq is a cost-effective tool for better real-time collaboration for businesses operating remotely. The automated notifications from this app work the best among all the other alternatives I used in the past. Familiarity with Zoho CRM workspace makes it easier to use Zoho Cliq.

Cons

ZohoCliq emojis are weird and need to be changed in the upcoming updates. This change will make working more fun. Other than that, I've no complaints because Zoho Cliq does the job perfectly.

Pros

I've been using Zoho Cliq for the last 2 years, we use it for internal communication and we depend on it 100%. If you have a team and use Zoho CRM it's a must-have tool as it makes communicating much easier with your team. I love the features it has as you can text, call, and share your screen with other team members.

Cons

It doesn't change status to away when offline which makes tracking employees a bit harder.

Pros

Fantastically easy to use with a rollout that was as close to "instant" as possible. Loads of features, but very user friendly and intuitive interface.

Cons

As we already use Zoho CRM, integration was fast, easy and "painless". From a purely aesthetic point, a few members of our team have grumbled about wanting more personalization options.

Pros

This is fantastic and easy to use communication software for within our company. It integrates seamlessly with other zoho applications and with other external applications. We have significantly increased productivity since using this.

Cons

There are some drawbacks, such as you are limited in character amounts that you can write for messages, but overall I like most of the features and it has improved over time. Another issue is that we cannot figure out how to integrate clients on to the platform without purchasing new user licenses. It was my understanding that you could have clients communicate as "visitors" within some particular channels in cliq that you designate but not have to be on a license. However, I have yet to be able to make this work.

Pros

Through Cliq, it is very easy to make calls and set up our availability. I like the ease with which I can communicate with my peers using Cliq.

Cons

While sharing my screen or on-call with someone, the software freezes for a couple of minutes and resumes back. This glitch makes my experience not so great with Cliq

Pros

It is a safe and secure platform where we can message and call our internal employees anytime. We can attend the meeting or organize the meeting with others.

Cons

Data consumption is very high. The interface needs to be better. Sometimes we will not get a notification when your not using the application

Pros

Keeping multiple chat windows open in the same view. This is crucial for me and saves time as I don't have to switch to another tab or another conversation and then click into the comment bar. This may sound trivial but this drives me mad on other tools.

Cons

Not much. If I had to choose something it would be the sound for the alert when you get a notification, but then again you want that noise to be annoying so you don't miss it.

Pros

As a Zoho One User Zoho Cliq is a no brainer. It integrates incredibly well with the Zoho Suite and it's very easy to create new integrations with Zoho Creator. What I probably like best about Cliq is the 3 column layout that allows me to chat in 3 different chats at once.

Cons

The desktop app for Mac feels a bit like a browser version and has some quirks where you need to reload the app in order for it to work.

Alternatives Considered

Switched From

Reasons for Switching to Zoho Cliq

Pros

Integrates fully into the Zoho ecosystem, cheap, allows broadsheet layout, easy to use with external users

Cons

Occasionally buggy although Zoho continue to make improvements. Not as many native integrations available off the shelf and that means having to get developers for web hooks.

Pros

What I like most about Zoho Cliq is how effortless staying connected is with all of the features that the software offers.

Cons

What I like least about Zoho Cliq is the cost basis the software offers for each employee to use and utilize the service.

Pros

It is extremely simple to use and similar to WhatsApp. It allows businesses to communicate with their employees internally and makes it simple to share documents.

Cons

I didn't notice any cons with this software.