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description: Review of TouchStone Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: TouchStone | Reviews, Pricing & Demos - SoftwareAdvice AU
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# TouchStone

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> Touch Stone Business System is a business management software that caters to small scale businesses. It helps businesses organize, manage, document and implement their transformation strategies to gain greater profitability. Securing documented processes and training programs, Touch Stone makes sure that everything stays accessible and safe to use. The easy-to-use interface makes process organization smooth and accessible. It also provides a seamless communication platform for employees to collaborate, discuss and provide feedback without wasting time and resources.Touch Stone Business System also provides quality control tools and maintains business consistency.&#10;&#10;&#10;Franchisers are provided access to standard operating policies and processes to ensure management, implementation and compliance. The software’s hierarchy runs down to specific work plans including video, audio, documents and checklists. The analytical tools are meant to boost sales and help manage specific type of content which will ultimately transform productivity levels.
> 
> Verdict: Rated **4.9/5** by 31 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 31 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Business Design Corp
- **Location**: Santa Rosa, US
- **Founded**: 2000

## Commercial Context

- **Starting Price**: USD 29.00
- **Pricing model**: Flat Rate
- **Pricing Details**: 30-day trial, money-back guarantee, requires a credit card.&#10;Easy Org Chart: Free&#10;TouchStone: $120/month&#10;TouchStone Small Business: $29/month
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, China, India, United Kingdom, United States

## Features

- Access Controls/Permissions
- Collaboration Tools
- Customisable Forms
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Forms Management
- Process Change Tracking
- Process Modeling & Designing
- Templates

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Business Process Management Software](https://www.softwareadvice.com.au/directory/4351/bpm/software)

## Alternatives

1. [Zapier](https://www.softwareadvice.com.au/software/163639/zapier) — 4.7/5 (3043 reviews)
2. [Albato](https://www.softwareadvice.com.au/software/362860/albato) — 4.8/5 (403 reviews)
3. [Visio](https://www.softwareadvice.com.au/software/410111/visio) — 4.5/5 (3279 reviews)
4. [Lucidchart](https://www.softwareadvice.com.au/software/88975/lucidchart) — 4.5/5 (2247 reviews)
5. [Asana](https://www.softwareadvice.com.au/software/5576/asana) — 4.5/5 (13547 reviews)

## Reviews

### "Could not run a business without it" — 5.0/5

> **brad** | *19 July 2019* | Professional Training & Coaching | Recommendation rating: 10.0/10
> 
> **Pros**: It is the only tool to properly organize a business \&amp; its systems. Google drive, dropbox etc do not work like Touchstone does\!
> 
> **Cons**: Takes a bit to get the hang of it but once you do its easy to use and teach.
> 
> We use it to organize our business as well as our clients. We always look at a business as a chain with many systems and processes throughout it and without Touchstone there is no other way to organize, train, hold accountable and properly grow a business. We have tried over 30 years and Touchstone is the hands down winner\!

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### "Great Product and Great Service" — 4.0/5

> **Roderick** | *22 September 2023* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The system is easy to use and training is straightforward.
> 
> **Cons**: This is difficult to answer as I have not had an experience with the system that was a con.

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### "Useful Tool" — 5.0/5

> **Kevin** | *19 September 2023* | Legal Services | Recommendation rating: 7.0/10
> 
> **Pros**: This tool gives you every functionality you would need to centralize and compartmentalize policies and procedures.
> 
> **Cons**: It could be made more intuitive, but it is worth the time investment.

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### "Smooth and easy" — 5.0/5

> **Gilbert N** | *19 September 2023* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Allowing associates a key role in their success.
> 
> **Cons**: No. Improvements are considered when they are necessary.
> 
> Being a small shop, we rely on our technicians to have a guideline to the processes we have put into place.

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### "Been Recommending TouchStone to my clients for over 12 years" — 5.0/5

> **Rob** | *22 September 2023* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: It accelerates building leverage and consistency throughout the organization. i especially like the "already done for you library" that allows clients to leverage what has already been written to accelerate the systems writing.
> 
> **Cons**: Can't think of anything. Can't think of anything. Can't think of anything.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/434383/touchstone-business-system)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/lms/touchstone-business-system-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/434383/touchstone-business-system> |
| en-GB | <https://www.softwareadvice.co.uk/software/434383/touchstone-business-system> |
| en-IE | <https://www.softwareadvice.ie/software/434383/touchstone-business-system> |
| en-NZ | <https://www.softwareadvice.co.nz/software/434383/touchstone-business-system> |

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