--- description: Review of Zoho BugTracker Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Zoho BugTracker | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Time and Expense Software](/directory/222/time-and-expense/software) > [Zoho BugTracker](/software/434493/zoho-bugtracker) # Zoho BugTracker Canonical: https://www.softwareadvice.com.au/software/434493/zoho-bugtracker Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.com.au/software/434493/zoho-bugtracker?page=2) > BugTracker by Zoho is a cloud-based bug-tracking solution designed for businesses of all sizes. Key features include bug automating, bug viewing, file sharing, bugs dashboard, forums, time tracking and user administration. BugTracker allows managers to record bugs with details such as severity and due date and assign them to users. These bugs can be viewed and tracked. Reporting allows users to keep track of logged as well as resolved bugs. An email notification keeps the team informed about the creation of and updates regarding bugs. Users can create their own fields and workflows. An interface used by an organization can be personalized with the configuration tools offered by BugTracker. The solution can be integrated with multiple apps such as Zoho Desk, Zoho Analytics, Zoho People, Google Drive, JIRA, GitHub, Crashlytics and Bitbucket. BugTracker provides its services on per monthly subscription basis and support is provided via user guides, email and an online help desk. > > Verdict: Rated **4.7/5** by 172 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 172 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: USD 4.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Free plan - 2 projects Standard plan - Starts at $3 per user per month, if billed annually or $4 per user per month, if billed monthly. Premium Plan - Starts at $7 per user per month, if billed annually or $8 per user per month, if billed monthly. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: Dutch, English, French, German, Korean, Portuguese, Russian, Spanish - **Available Countries**: Australia, Belgium, Brazil, Canada, Chile, China, Colombia, France, Germany, India, Indonesia, Ireland, Italy, Malaysia, Mexico, Netherlands, New Zealand, Philippines, Saudi Arabia, Singapore and 6 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Assignment Management - Audit Trail - Backlog Management - Billable & Non-Billable Hours - Budget Tracking - Bug Tracking - Bug/Issue Capture - Collaboration Tools - Configurable Workflow - Customizable Fields - Customizable Reports - Customizable Templates - Dashboard - Drag & Drop ## Integrations (9 total) - Bitbucket - Dropbox Business - GitHub - Google Calendar - Google Drive - Jira - Microsoft SharePoint - OneDrive - Zendesk Sell ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Time and Expense Software](https://www.softwareadvice.com.au/directory/222/time-and-expense/software) ## Related Categories - [Time and Expense Software](https://www.softwareadvice.com.au/directory/222/time-and-expense/software) - [File Sharing Software](https://www.softwareadvice.com.au/directory/4535/file-sharing/software) - [Time Tracking Software](https://www.softwareadvice.com.au/directory/3834/time-tracking/software) - [Issue Tracking Software](https://www.softwareadvice.com.au/directory/4318/issue-tracking/software) - [Bug Tracking Software](https://www.softwareadvice.com.au/directory/4721/bug-tracking/software) ## Alternatives 1. [Jira](https://www.softwareadvice.com.au/software/4315/jira) — 4.4/5 (15341 reviews) 2. [GitHub](https://www.softwareadvice.com.au/software/397820/github) — 4.8/5 (6165 reviews) 3. [TestMu AI](https://www.softwareadvice.com.au/software/41699/lambdatest) — 4.6/5 (543 reviews) 4. [Mattermost](https://www.softwareadvice.com.au/software/404256/mattermost) — 4.4/5 (168 reviews) 5. [JIRA Service Management](https://www.softwareadvice.com.au/software/116349/jira-service-management) — 4.5/5 (764 reviews) ## Reviews ### "Very Good Bug and Project tracking tool" — 5.0/5 > **Christian** | *15 May 2023* | Machinery | Recommendation rating: 5.0/10 > > **Pros**: nice feature to include and the handy app is easy to use > > **Cons**: The custimization process takes some time but can be reduced while using automation filters > > we try to use it as team coodination tool and its very custimizationable ----- ### "Bug Tracking and reporting so simple." — 4.0/5 > **Rao Wajahat** | *30 June 2021* | Banking | Recommendation rating: 8.0/10 > > **Pros**: Zoho Bug Tracker is a great example of such a solution. This solution allows you to create a web form that helps you submit issues. Attached to the client. Its ease of deployment and ease of use was something we saw so far. The ability to add details to each issue is also very wide, you can track the status of your issue with a single click. > > **Cons**: Configuration is quite limited, these external users also need to be able to add more functionality and flexibility. ----- ### "Zoho BugTracker" — 3.0/5 > **Liju** | *30 May 2019* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: At present, I m on a basic plan, but the premium plan offers more feature and I am looking forward to that one > > **Cons**: The software is not giving may QA Process oriented option while creating a bug. Also exporting bug is not working the way the user wants > > Very good, it does the job ----- ### "Zoho Bug Tracker" — 5.0/5 > **Geetika** | *11 September 2018* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: I really like the user interface which is very friendly for users from all background. The software is easy to use and has lots of functionalities. Moreover it is easiest for a small company like mine with only 5-6 users to use the basic features for free. We don't have either the budget or the knowledge to use the more complex bug tracking softwares and this works perfectly for us. > > **Cons**: I wish we could customize it a bit more. I also wish there were more ways in which we could classify bugs with larger range of severity. But honestly saying I am very satisfied with Zoho Bugs and these are only minor points. > > Very Good. ----- ### "Best software bug tracker for app development" — 4.0/5 > **Ruban** | *4 June 2022* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Good UI, and the best workflow of the bugs lifecycle. generating timesheet is also the best feature we liked. > > **Cons**: Storage limits. Apart from that this tool is good ans easy to adopt. ----- Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.com.au/software/434493/zoho-bugtracker?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/434493/zoho-bugtracker) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data