--- description: Review of ThinkReservations Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ThinkReservations | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Hotel Channel Management Software](/directory/4345/hotel-channel-management/software) > [ThinkReservations](/software/435177/thinkreservations) # ThinkReservations Canonical: https://www.softwareadvice.com.au/software/435177/thinkreservations Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/435177/thinkreservations?page=2) > ThinkReservations provides a fast, professional and comprehensive property management system (PMS) for independent lodging businesses. With a blend of business management solutions, integrated payment processing, US-based customer support and direct connectivity with channels such as Booking.com, Expedia, TripAdvisor and Airbnb, ThinkReservations supplies the tools and provides on-going education on market trends that you need to make your business more profitable and productive. Come see why properties across the country are upgrading to ThinkReservations\! > > Verdict: Rated **4.9/5** by 120 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 120 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: ThinkReservations - **Location**: Seattle, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Please contact ThinkReservations directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Belize, Canada, Colombia, Mexico, United States ## Features - Access Controls/Permissions - Alerts/Notifications - Availability Indicator - Availability Management - Booking Management - Booking Notes - Built-in Accounting - Calendar Management - Calendar Sync - Channel Management - Credit Card Processing - Customer Database - Customer History - Customer Support - Customisable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Data Synchronization - Discount Management ## Integrations (11 total) - CartStack - Google Analytics 360 - Heartland Payments+ - Maitre'D - PayPal Enterprise Payments - RemoteLock - Stripe - Takeup.io - Triptease - TrustYou - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hotel Channel Management Software](https://www.softwareadvice.com.au/directory/4345/hotel-channel-management/software) ## Related Categories - [Hotel Channel Management Software](https://www.softwareadvice.com.au/directory/4345/hotel-channel-management/software) - [Channel Management Software](https://www.softwareadvice.com.au/directory/256/channel-management/software) - [Hotel Front Desk Software](https://www.softwareadvice.com.au/directory/671/front-desk/software) - [Online Booking Systems](https://www.softwareadvice.com.au/directory/432/reservation/software) - [Hotel Management Software](https://www.softwareadvice.com.au/directory/4504/hotel-management/software) ## Alternatives 1. [Cloudbeds](https://www.softwareadvice.com.au/software/167761/cloudbeds) — 4.3/5 (337 reviews) 2. [Sirvoy](https://www.softwareadvice.com.au/software/156859/sirvoy) — 4.7/5 (301 reviews) 3. [Lodgify](https://www.softwareadvice.com.au/software/140962/lodgify) — 4.5/5 (1282 reviews) 4. [roommaster](https://www.softwareadvice.com.au/software/3662/roommaster) — 4.3/5 (129 reviews) 5. [Caterbook](https://www.softwareadvice.com.au/software/84851/caterbook) — 5.0/5 (24 reviews) ## Reviews ### "We left once but came back… best decision ever" — 5.0/5 > **Billie-Jayne** | *25 April 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The reporting is great. ThinkMessager is game changing. Reservations are easy and display intuitively. Support is very responsive and feels personal. > > **Cons**: No cons. When knew what to expect and now it delivers so much more than we had before. Only reason I don’t kick myself more for ever leaving is because I now fully appreciate what a great application it is now. > > ThinkMessaging is a game changer. We’ve only been live for a little over a week and the ability to text has completely transformed our guest experience. Last night I actually had a guest checkin during our first power failure in 6 years and I firmly believe that being able to communicate with her prior to checkin about the status made all of the difference to saving that reservation and having a happy guest this morning. ----- ### "Best Reservation Software for my small bnb" — 5.0/5 > **Debbie** | *26 February 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I have been with Think Reservations for many years. As a small lodging property, their plan worked great for me. Easy to learn and so many great helps to access if needed. They were always prompt in responding to me when I needed help. After 27 years as an Innkeeper, we are closing our bnb. > > **Cons**: I can't really think of any negatives for me. > > Great product, great people that own and work there. It has been a very good experience for me. ----- ### "Give Think Reservations a try- you'll be glad you did\!" — 5.0/5 > **Sharon** | *4 February 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Think Reservations was always there to help when I had questions or needed help. The fact that they kept up with other sites to record reservations was great. The before and after letters were also wonderful. I only had one unit (three bedrooms) but I still think it was a great resource. > > **Cons**: The fees, as I only had one unit. It was a little expensive as I only had one unit, but it was well worth it in the time it saved me. > > Think reservations was a tremendous help to me. It saved me a tremendous amount of time. I was so glad to have found them\! ----- ### "Missing Important Features" — 3.0/5 > **Jim** | *25 April 2024* | Hospitality | Recommendation rating: 1.0/10 > > **Pros**: Nice looking calendar, good phone support > > **Cons**: It lacks significant features. 1. Ability to send "actionable" quotes. Should be able to send quote to guest and have guest complete the booking online. 2. Need the ability to put a pre-authorization on a credit card to cover potential damage and misc charges. 3. Need way to offer travel insurance. ----- ### "Newer Company but Hospitality Minded" — 4.0/5 > **Sandra** | *19 May 2024* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Think actually offers help via a REAL person (not a bunk of "help articles" or chatbots) Think Team is professional, courteous and best of all efficient and know their jobs. I have gotten professional help at 10pm on a Saturday night > > **Cons**: Its a bit pricey and the messaging requires a bit of tweaking but we can live with that > > Great Signup Great Onboarding Great Support ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/435177/thinkreservations?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/435177/thinkreservations) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data