--- description: Review of ManageEngine Remote Access Plus Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ManageEngine Remote Access Plus | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/4138/collaboration/software) > [ManageEngine Remote Access Plus](/software/435426/manageengine-remote-access-plus) # ManageEngine Remote Access Plus Canonical: https://www.softwareadvice.com.au/software/435426/manageengine-remote-access-plus Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/435426/manageengine-remote-access-plus?page=2) > Remote Access Plus is an enterprise remote support and desktop software that enables IT technicians to troubleshoot their managed computers, situated anywhere around the world, from a central location in a coherent manner. Advanced Remote Control, voice, video, and text chat enable technicians to understand and resolve issues faster, in turn reducing the average turnaround time. In addition, multiple users can collaborate to view a particular target computer's desktop and solve issues. Even if a technician is away from their desk, they can effortlessly manage computers using the Remote Access Plus mobile app. The smart remote shutdown helps in conserving power by switching off inactive computers that are running. Audit-ready reports of various metrics help technicians to get more visibility on the status of deployed tasks. The System Manager tools, such as, Remote Command Prompt, Remote Registry, and Remote File Transfer ease the process of accessing and managing a target computer's services. Users can choose between Remote Access Plus on-premise and cloud solution, catered to handle the requirements based on the organization type. Furthermore, it's available in three editions- Free, Standard and Professional. If you are a small startup and have 10 or fewer computers to manage, then the Free edition is for you. While the Enterprise edition includes all the features, the Standard edition includes only the basic ones. Remote Access Plus supports all three major flavors of operating systems- Windows, Mac and Linux. > > Verdict: Rated **4.6/5** by 60 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 60 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ManageEngine - **Location**: The Octagon, US - **Founded**: 1996 ## Commercial Context - **Starting Price**: USD 75.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Contact ManageEngine for a personalized quote for cloud or on-premises solutions. The solution is available in 3 editions: Free, Standard, and Professional. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Irish, Italian, Japanese, Spanish, Traditional Chinese, Turkish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Audit Trail - Authentication - Chat/Messaging - Collaboration Tools - Communication Management - Compliance Management - Customisable Branding - Dashboard - Diagnostic Tools - Drag & Drop - File Management - File Sharing - File Transfer - HIPAA Compliant - IT Reporting ## Integrations (1 total) - ManageEngine ServiceDesk Plus ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Collaboration Software](https://www.softwareadvice.com.au/directory/4138/collaboration/software) ## Related Categories - [Collaboration Software](https://www.softwareadvice.com.au/directory/4138/collaboration/software) - [File Sharing Software](https://www.softwareadvice.com.au/directory/4535/file-sharing/software) - [Network Troubleshooting Software](https://www.softwareadvice.com.au/directory/4786/network-troubleshooting-software/software) - [IT Management Software](https://www.softwareadvice.com.au/directory/4563/it-management/software) - [Remote Desktop Software](https://www.softwareadvice.com.au/directory/4019/remote-desktop/software) ## Alternatives 1. 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[Iperius Remote](https://www.softwareadvice.com.au/software/261056/iperius-remote) — 4.3/5 (227 reviews) ## Reviews ### "This Software is a Must for big companys or multinational companies." — 4.0/5 > **Braian** | *1 September 2024* | Food Production | Recommendation rating: 9.0/10 > > **Pros**: It give me the posibility to connect with elevated permissions to the company's user's devices to manage configurations. install and uninstall software, and even switch between users on the same device. > > **Cons**: When loggin out of a session, the system takes a few minutes before allowing me to log back into the same device. It alsi takes a long time todetect a device that has just been turned on. > > I have been using the system for some months now, and I can say that it's perfect for IT departments because it allows to see if a device is working and connected to the net, which user is using the device and give u the posibility to connect and do any configuration or check taht you need without leaving your seat. ----- ### "Great product at affordable price" — 5.0/5 > **raj** | *15 December 2024* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Easy to install and powerful bundle of tools available from single console > > **Cons**: no option for one time run exe like team viewer quick support > > Manage engine remote access plus is a great product and easy to use, the powerful tools like file manager, task manager, ability to start or stop services without remoting into machine is absolutely game changer for me, I would continue using this product as support is amazing even for free editions ----- ### "Good" — 3.0/5 > **Balaji** | *1 May 2021* | Animation | Recommendation rating: 5.0/10 > > **Pros**: within 3 to 5 hours. I'm able to set up an 8 artist system with cloud sync. > > **Cons**: Remote desktop is unable to connect few connections. > > We are a small team, Due to the covid pandemic all of sudden govt has announced lockdown, I tried different software but within 3 to 5 hours. I'm able to set up an 8 artist system with cloud sync. ----- ### "ManageEngine Remote Access Plus is worth it\!" — 5.0/5 > **Michael** | *26 September 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I love the ability to easily manage your domain and computers in one spot online in the cloud via secure connection. Also, have already tried the IOS app on phone and worked perfect which i can't say about other remote assist apps. > > **Cons**: This is more me not reading instructions but I didn't realize you had to approve new connections. So not really a con but it stopped me from seeing new computers till i approved. So actually a plus. One con at least to me is the moment you sign up for anything manageengine you get nonstop emails saying hey you haven't tried this yet. I do like the support but to me it feels more like spam in my inbox. Just let me test. > > Overall very pleased so far, I've used ManageEngine products at my place of work so was already familiar with it. I love that it works from the get go, I've tried other software for remote and they always seem to have glitches or so many hurdles to jump to make it work right. It was pretty much install approve and your done. ----- ### "Remote access Plus - 5 Stars Remote Support Program" — 5.0/5 > **Mohamed Fareed Fathy** | *15 August 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: File Transfer, Mange the remote Easly, Chat useful advantages. > > **Cons**: Easy use, Easy Deployment on end point PCs, Easy to make inventory to your IT devices. > > As IT we are using it daily to support end users this is reduce the cost and time of going to branches. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/435426/manageengine-remote-access-plus?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/435426/manageengine-remote-access-plus) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data