--- description: Review of Cisco Business Edition 6000 Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Cisco Business Edition 6000 | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [SIP Trunking Providers Software](/directory/425/sip-trunking/software) > [Cisco Business Edition 6000](/software/435639/cisco-business-edition-6000) # Cisco Business Edition 6000 Canonical: https://www.softwareadvice.com.au/software/435639/cisco-business-edition-6000 Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/435639/cisco-business-edition-6000?page=2) > Cisco Business Edition 6000 enables teams to collaborate through an integrated platform that offers communications capabilities such as conferencing, paging, messaging, video and voice chat and routing. The solution is designed for small to midsize businesses. Key features include a Voice over IP (VoIP) phone system, unified communications and collaboration. The IP phone system allows users to switch between phone calls, chat sessions and conferences. It includes virtualized servers that are configured in advance with the servers’ collaboration applications ready for activation. The solution provides a multi deployment option as it can be hosted on-cloud or installed on-premise. Support is offered via phone and email. > > Verdict: Rated **4.7/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 9 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Cisco - **Founded**: 2010 ## Commercial Context - **Pricing model**: Per Feature - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Call Center Management - Call Screening - Computer Telephony Integration - Conferencing - IVR - Meeting Management - Scheduling - Unified Communications - Video Conferencing - Voice Mail ## Support Options - Knowledge Base ## Category - [SIP Trunking Providers Software](https://www.softwareadvice.com.au/directory/425/sip-trunking/software) ## Related Categories - [SIP Trunking Providers Software](https://www.softwareadvice.com.au/directory/425/sip-trunking/software) - [Online Meeting Software](https://www.softwareadvice.com.au/directory/852/online-meeting/software) - [VoIP Software](https://www.softwareadvice.com.au/directory/4508/voip/software) ## Alternatives 1. [Microsoft Teams](https://www.softwareadvice.com.au/software/397766/microsoft-teams) — 4.5/5 (10940 reviews) 2. [Zoom Workplace](https://www.softwareadvice.com.au/software/101384/zoom) — 4.6/5 (14526 reviews) 3. [Google Meet](https://www.softwareadvice.com.au/software/185290/google-meet) — 4.5/5 (12079 reviews) 4. [Microsoft 365](https://www.softwareadvice.com.au/software/397757/office-365) — 4.6/5 (14035 reviews) 5. [TeamViewer ONE](https://www.softwareadvice.com.au/software/99131/teamviewer) — 4.6/5 (11620 reviews) ## Reviews ### "Large contact centers should use Cisco Business Edition" — 5.0/5 > **Maria Lenin** | *8 October 2018* | Outsourcing/Offshoring | Recommendation rating: 9.0/10 > > **Pros**: Ideal for large contact center having 50 and above representatives logged in to take calls. With its setup having a telephone hardware on each workstation, a clearer and better connection regardless of your location. It has a stable connection thus providing a higher call quality on each customer interaction. You can easily log in and log-out. You can also choose other agent status with the hardware and expect accuracy on agent productivity and working hours on the reports. You can easily learn the different features and functionality and customer support is always fast and helpful. > > **Cons**: Though there are cheaper softwares, Cisco’s subscription package can be costly. Expect higher pricing for using Cisco but definitely it is worth it because it provides the best quality for all your call center needs. ----- ### "5 years of use in a very large hospital/physician practice network" — 5.0/5 > **Brittany** | *10 April 2018* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Never experienced any issues with this system. There were probably tens of thousands of phones and users in our network. Gave a lot of options to transfer to internal extensions or outside lines, to park the call for someone else to pick up, place on hold, etc. Conference calling was even simple and that is something I have never been able to achieve in other phone systems without hanging up on someone. > > **Cons**: There really were not any cons in my experience with this system over the 5 years I used it. I have nothing bad to say. ----- ### "Payroll Coordinator Review" — 3.0/5 > **Chelsie** | *30 September 2019* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: There are many functions of this service that are useful and helpful such as the jabber function and voicemail through email. > > **Cons**: Often times the updates take a long time. ----- ### "Cisco Business Edition 6000" — 4.0/5 > **Amod** | *12 March 2019* | Computer Networking | Recommendation rating: 8.0/10 > > **Pros**: 1)All in one Bundled device. 2)Pre installed software for ready to use. 3)Enough hardware resources > > **Cons**: 1) fans makes some weird sound. 2) Preconfigured RAID > > Overall system is good. I highly recommend for medium size business looking for cisco PBX. ----- ### "Cisco Business Edition 6000 Review" — 5.0/5 > **Michele** | *20 July 2018* | Philanthropy | Recommendation rating: 9.0/10 > > **Pros**: I used Cisco Business Edition 6000 while I was employed as a telemarketer and this product helped streamline my job\! Another team member gave a simple step tutorial on the system and I was on my own in no time. > > **Cons**: Once you have learned the short cuts of this system it will make your job a lot easier, with anything it take a little time ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/435639/cisco-business-edition-6000?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/435639/cisco-business-edition-6000) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data