---
description: Review of Turf Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Turf | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [Turf](/software/435851/bubbles)

# Turf

Canonical: https://www.softwareadvice.com.au/software/435851/bubbles

> Turf is a customer self-service platform that provides one centralised environment for SaaS companies to create and host community forums, knowledge bases, help centers, feature requesting \& bug reporting, an academy, technical documentation, roadmaps, changelogs, customer feedback management, and more.

Specifically designed to address the challenge of low usage of customer self-service modules, Turf is tailored to make your self-service initiatives reduce support costs and customer churn rates. By centralising all customer-facing modules in one self-service hub and making your self-service hub useable from within your SaaS application, Turf enhances usage of all individual modules.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Bubbles

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: We offer flexible and straight forward pricing that grows with your company. Feel free to request a personalized quote - no strings attached.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Brazilian Portuguese, Danish, Dutch, English, European Portuguese, French, German, Hebrew, Italian, Portuguese, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Communication Management
- Content Creation
- Content Management
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Portal
- Customer Segmentation
- Customisable Branding
- Customizable Fields
- Customizable Templates
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Gamification

## Integrations (11 total)

- Canny
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Service Hub
- Intercom
- Pipedrive
- Productboard
- Salesforce Commerce Cloud
- Salesforce Marketing Cloud
- Zapier
- Zendesk AI

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)

## Related Categories

- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Customer Success Software](https://www.softwareadvice.com.au/directory/4628/customer-success/software)
- [Customer Service Software](https://www.softwareadvice.com.au/directory/255/customer-service/software)

## Alternatives

1. [Viber](https://www.softwareadvice.com.au/software/146449/viber) — 4.4/5 (4058 reviews)
2. [Text Request](https://www.softwareadvice.com.au/software/306855/text-request) — 4.6/5 (1193 reviews)
3. [Slack](https://www.softwareadvice.com.au/software/154669/slack) — 4.7/5 (24046 reviews)
4. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1753 reviews)
5. [LiveChat](https://www.softwareadvice.com.au/software/27068/livechat) — 4.6/5 (1715 reviews)

## Reviews

### "Turf- go-to platform for enhancing customer engagement" — 5.0/5

> **Verified Reviewer** | *25 April 2024* | Accounting | Recommendation rating: 9.0/10
> 
> **Pros**: Turf's comprehensive approach to enhancing customer engagement and satisfaction. Specifically, you might like how Turf provides a centralized platform for users to interact and support each other, fostering a sense of community.
> 
> **Cons**: The Academy feature in Turf could definitely enhance user experience.
> 
> Turf streamlines customer engagement for SaaS companies by centralizing communication, providing easy access to educational resources, managing feedback effectively, and facilitating community events. This comprehensive approach leads to enhanced customer satisfaction, reduced support costs, and a more engaged user community, ultimately driving the success and growth of the company.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/435851/bubbles)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/bubbles-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/435851/bubbles> |
| en-GB | <https://www.softwareadvice.co.uk/software/435851/bubbles> |
| en-IE | <https://www.softwareadvice.ie/software/435851/bubbles> |
| en-NZ | <https://www.softwareadvice.co.nz/software/435851/bubbles> |

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