--- description: Review of ControlHippo Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ControlHippo | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [ControlHippo](/software/436905/controlhippo) # ControlHippo Canonical: https://www.softwareadvice.com.au/software/436905/controlhippo Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/436905/controlhippo?page=2) > ControlHippo is the ultimate WhatsApp shared inbox for sales and support Teams. Effortlessly manage multiple WhatsApp accounts, integrate with CRM systems, and gain valuable insights through actionable analytics. Experience ControlHippo now and streamline your team's communication \& customer support. > > Verdict: Rated **4.5/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 13 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CallHippo - **Location**: WALNUT, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: USD 20.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Choose from flexible and affordable pricing plans from ControlHippo to take control of your online presence. Sign up today\! - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Bolivia, Brazil, Canada, Chile, Colombia, Ecuador, Falkland Islands, France, French Guiana, Germany, Guyana, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Paraguay and 9 more ## Features - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - CRM - Chat/Messaging - Chatbot - Customer Communication - Customer Database - Customer History - Dashboard - Inbox Management - Interaction Tracking - Knowledge Base Management - Live Chat - Multi-Channel Communication - On-Demand Communications - Real-Time Chat - Real-Time Notifications - Reporting & Statistics - Reporting/Analytics ## Integrations (7 total) - Google Sheets - HubSpot CRM - Pipedrive - Shopify - Slack - WooCommerce - monday.com ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Help Desk Software](https://www.softwareadvice.com.au/directory/4160/help-desk/software) ## Related Categories - [Help Desk Software](https://www.softwareadvice.com.au/directory/4160/help-desk/software) - [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software) - [Customer Service Software](https://www.softwareadvice.com.au/directory/255/customer-service/software) - [Customer Support Software](https://www.softwareadvice.com.au/directory/4658/customer-support/software) - [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software) ## Alternatives 1. 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This capability allows me to effortlessly connect and navigate between different software, streamlining my tasks and contributing to a more efficient and cohesive computing experience. > > **Cons**: While there's not much to dislike about ControlHippo, it could benefit from enhanced features, particularly in the analytics department. A more detailed analytics capability would be valuable for users seeking deeper insights into their usage patterns and system performance. Despite this, the software's overall performance remains commendable, with room for potential growth in providing more comprehensive analytical tools. ----- ### "ControlHippo Solution" — 5.0/5 > **Sudhanshu** | *24 January 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The app is good and very user-friendly. It allows us to easily manage multiple WhatsApp accounts in one centralized platform, streamlining the process without any hassle. Customer service is responsive and helpful. > > **Cons**: Occasionally, the number get disconnect from the account randomly, requiring us to reconnect it. ----- ### "Customer Support Responsiveness" — 3.0/5 > **Satish** | *13 June 2025* | Accounting | Recommendation rating: 1.0/10 > > **Pros**: Omnichannel Messaging: ControlHippo consolidates communications from platforms like WhatsApp, Telegram, Instagram, and email into a unified inbox, enabling teams to manage customer interactions from a single interface. > > **Cons**: Several users have reported delays in customer support response times. For instance, a marketing manager noted that while the platform is user-friendly, "customer support response time can be improved ----- ### "Great Support" — 5.0/5 > **Serdar** | *7 February 2025* | Computer Games | Recommendation rating: 10.0/10 > > **Pros**: Easy to use. Helpful support. Fast answers > > **Cons**: There are not that much to least like about ----- ### "ControlHippo" — 5.0/5 > **Becca** | *13 November 2024* | Law Practice | Recommendation rating: 6.0/10 > > **Pros**: love being able to use one whatsapp number for multiple team members so clients know it is our office texting them > > **Cons**: sometimes it will randomly disconnect the number from the account and we have to reconnect it ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/436905/controlhippo?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/436905/controlhippo) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data