--- description: Review of Results Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Results | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [iPad CRM Software](/directory/433/ipad/software) > [Results](/software/437635/results-crm) # Results Canonical: https://www.softwareadvice.com.au/software/437635/results-crm Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/437635/results-crm?page=2) > Results is an all-in-one CRM for Service Operations and Field Service Management. The award-winning software offers a 360-degree view of your entire organization. Streamline operations and enhance customer relationships by managing your contacts, sales, projects, scheduling, and billing with Results. Results offers seamless integration with QuickBooks and other popular apps. In field service, our solution ensures adherence to compliance, streamlined communication, automated workflows, optimized scheduling, and real-time tracking for various field and trade services. This comprehensive suite of solutions provides operational excellence, scalability, and user-friendly interfaces, fostering success across service industries. The Field Service Management solution also optimizes operations for office workers by automating scheduling and planning while empowering field workers with tools for estimating, invoicing, scheduling, and access to comprehensive customer views. Results Software enhances service operations by centralizing customer relationships while offering a comprehensive view of client history. Manage contacts, sales, projects, scheduling, and billing with QuickBooks and popular app integrations for enhanced efficiency. Key Features and Benefits include: CRM and Contact Management - Centralize client relationships with a 360-degree view. Manage prospects, sales, projects, billing, and notes, ensuring a comprehensive understanding and fostering strong client connections. Scheduling and Service Delivery - Efficiently manage team workflow, oversee field operations, and ensure consistent service delivery with automated triggers. Achieve organizational alignment and operational excellence for enhanced service outcomes. Estimates and Sales Orders - Leverage sales functionality to convert leads into opportunities. Manage sales estimates, orders, and invoices to attract new customers and set them up for long-term success. Project Management - Optimize business processes with seamless onboarding for new team members. Increase profitability with a focus on key outcomes and investments for the highest impact. Time Billing and Invoicing - Capture before-and-after pictures and signatures and create quotes and invoices onsite. Ensure accurate and efficient billing processes, enhancing overall project and financial management. Inventory Management - Standardize and automate key business processes to drive efficiency and consistency. Focus on key outcomes and distribute time and resources for the highest impact, leading to increased profitability. Document Storage - Ensure easy access to essential documents, improving collaboration and providing a centralized repository for critical project information. Field Services - Facilitate real-time updates from the field access live checklists, schematics, and job materials. Enhance onsite efficiency, capture crucial data, and streamline communication for effective field service operations. Contacts Web Portal - Provide clients and partners with dedicated access to pertinent information, creating a transparent and collaborative environment. Workflow Processes - Implement automated workflows to perfect business processes, fostering organizational efficiency and ensuring consistent service delivery. Key Performance Indicators (KPIs) - Monitor and measure organizational performance with robust KPI tracking, gaining actionable insights for continuous improvement and informed decision-making. > > Verdict: Rated **4.2/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 17 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Results Software - **Founded**: 2002 ## Commercial Context - **Starting Price**: USD 29.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pricing starts at $25 per user per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia and Herzegovina, Brunei, Bulgaria, Cambodia, Canada, China, Cook Islands and 105 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Appointment Scheduling - Assignment Management - Billing & Invoicing - CRM - Calendar Management - Calendar/Reminder System - Call Logging - Campaign Management - Client Management - Client Portal - Commenting/Notes - Contact Database - Contact Management - Customer Database - Customisable Branding - Customizable Fields ## Integrations (7 total) - Avalara - Calendly - Gmail - Microsoft Outlook - QuickBooks Online - WhatsApp - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [iPad CRM Software](https://www.softwareadvice.com.au/directory/433/ipad/software) ## Related Categories - [iPad CRM Software](https://www.softwareadvice.com.au/directory/433/ipad/software) - [CRM Apps](https://www.softwareadvice.com.au/directory/1491/mobile-crm/software) - [IT Ticketing Systems Software](https://www.softwareadvice.com.au/directory/1630/it-ticketing/software) - [CRM for Startups Software](https://www.softwareadvice.com.au/directory/3235/startup/software) - [Online CRM Software](https://www.softwareadvice.com.au/directory/387/online-crm/software) ## Alternatives 1. 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Importing contacts was straight forward. working on Calendar next ----- ### "Robust CRM and amazing customer support\!" — 4.0/5 > **Brad** | *14 March 2018* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: I have had the pleasure of working with a company that usesResultsCRM for their sales team. I was on the review and implementation task force. The company was midsize and need a CRM that would integrate with other software/tools they utilize like Quickbooks and Outlook. After sitting down with ResultsCRM's support team to learn more about the features and functionality this CRM had we fell in love with it. This CRM is surprisingly robust and offers a very user-friendly interface\! Results offers many areas where you can track a customer and staff activity in such an easy format, that will give a company insight on improving efficiencies in almost every area of business. I worked very closely with Results implementation team throughout the project and they were great, they ensured that everything went smoothly. I also assist with the Administristraion of this product and work with the sales team to customize this product for their needs. I would highly recommend this product if you are on the fence\! > > **Cons**: I have had zero complaints from our first discovery meeting to finishing up the implementation. Results customer support/implementation team worked with us to ensure everything was working efficiently and we were prepared to take over. > > If you are looking for a robust CRM then I would suggest looking into ResultsCRM. They offer webinar training and demos which helped us alot through out our vetting process. ----- ### "Evaluated this product as a potential CRM replacement solution." — 3.0/5 > **Pricilla** | *2 November 2017* | Construction | Recommendation rating: 5.0/10 > > **Pros**: Results CRM had a lot of features that I was looking for in a CRM. The ability to migrate data from our accounting software into the CRM was a huge plus. > > **Cons**: The conversion process was too daunting and required a lot of dedicated hardware and internal manpower in order to be affordable. > > I was able to better determine what our internal needs were. It was also helpful to have a cost comparison for more expensive products that offer the same functionality. ----- ### "Results gives our sales team all the tools they need at their finger tips." — 5.0/5 > **Denise** | *28 June 2017* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: Results is very user friendly. We are able to train new users quickly and easily. We have especially loved the ability to take care of online training modules provided by results\! My sales team is able to see purchase history for an account, both frequency and specific items purchased, therefore making every contact with a client both informative and productive. > > **Cons**: There is a slight bit of a learning curve if you are familiar with crystal reports. The data is all there but it does take some getting used to in order to be able to pull the reports. > > Ease of use for the team, and increased sales for the company. We are able to effectively and efficiently plan calls to both existing clients and potential new ones and get the most out of that contact because all of their history is easily accessible to us. ----- ### "Results CRM Delivers Big Results for The Yard Ramp Guy" — 5.0/5 > **Jeff** | *26 June 2015* | Recommendation rating: 10.0/10 > > **Pros**: I have worked with many boutique or proprietary software companies over the last 20 years. Technically speaking, Results delivers outstanding emulation of a Windows environment along with smooth, consistent interplay with QuickBooks and Outlook. From a practical perspective, Results is intuitive and comprehensive. I am able to train new users very quickly. We are four individuals working from our respective homes. Yet with Results, it is as if we were in the same room. As for Results, the vendor, you could not possible ask for more. Everyone from the owner to the technical assistance personnel and even the sales department define professionalism. They understand my business and my particular application of their product. They are willing to advise and collaborate. This is a big deal because oftentimes, small software companies can be defensive and/or give push back. You will enjoy working with Results and consider them your co-workers rather than just a vendor. > > **Cons**: I have nothing bad to say about using the product nor working with all of this vendor's personnel. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/437635/results-crm?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/437635/results-crm) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data