--- description: Review of FastPass IVM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FastPass IVM | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Identity Verification Software](/directory/4518/identity-verification/software) > [FastPass IVM](/software/437791/fastpass-identity-verification-manager) # FastPass IVM Canonical: https://www.softwareadvice.com.au/software/437791/fastpass-identity-verification-manager Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/437791/fastpass-identity-verification-manager?page=2) > Workforce Identity Verification Built for the IT Service Desk FastPass Identity Verification Manager (IVM) FastPass Identity Verification Manager (IVM) is a workforce identity verification solution designed specifically to secure IT service desk interactions. It helps organizations confirm user identities before access is granted or sensitive support actions are completed, reducing exposure to social engineering, credential misuse, and unauthorized access. Rather than relying on informal checks or static questions, IVM introduces structured, policy-based identity verification directly into service desk workflows. Support agents are guided step by step through consistent verification processes, improving both security outcomes and operational reliability. Adaptive, Role-Based Identity Verification FastPass IVM supports role-based verification, allowing organizations to apply different identity assurance levels depending on user type and risk. Employees, contractors, remote workers, executives, and privileged users can all be verified using workflows aligned with their role, access rights, and security policies. Verification is adaptive and context-aware, taking into account factors such as authentication methods, user attributes, device behavior, and request type. This ensures identity checks are neither too weak nor unnecessarily complex. Embedded in ITSM Workflows IVM integrates with leading IT Service Management platforms, including ServiceNow, embedding identity verification directly into existing ticket workflows. Service desk agents work within familiar systems while following standardized, auditable verification steps that reduce errors and improve consistency. By leveraging ITSM data and workflow context, IVM helps ensure identity verification is applied exactly when and where it is needed. Enterprise-Ready and Scalable FastPass IVM is available as a cloud-based service or as an on-premises deployment, giving organizations flexibility to meet compliance, regulatory, and infrastructure requirements. It scales from organizations with a few hundred users to large enterprises and Fortune 500 companies with complex identity environments. Proactive Defense Against Identity-Based Attacks By strengthening identity verification at the service desk, FastPass IVM addresses a common attack vector before credentials are compromised. Organizations gain better visibility, improved control, and greater confidence that only verified users can trigger sensitive IT actions. The result is stronger workforce identity protection, improved service desk efficiency, and a more resilient security posture. > > Verdict: Rated **4.8/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 11 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: FASTPASSCORP ## Commercial Context - **Pricing Details**: Please contact vendor for pricing details. - **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Age Verification - Audit Trail - Authentication - Compliance Management - Data Extraction - Data Verification - IOC Verification - Location Tracking - Multiple Authentication Methods - Password Management - Process/Workflow Automation - Real-Time Data - Reporting & Statistics - Third-Party Integrations - User Onboarding ## Integrations (1 total) - ServiceNow ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Identity Verification Software](https://www.softwareadvice.com.au/directory/4518/identity-verification/software) ## Related Categories - [Identity Verification Software](https://www.softwareadvice.com.au/directory/4518/identity-verification/software) - [Cybersecurity Software](https://www.softwareadvice.com.au/directory/4643/cybersecurity/software) - [Identity Management Software](https://www.softwareadvice.com.au/directory/4549/identity-management/software) - [Access Governance Software](https://www.softwareadvice.com.au/directory/4665/access-governance/software) ## Alternatives 1. [YouVerify](https://www.softwareadvice.com.au/software/410401/youverify) — 4.5/5 (22 reviews) 2. [Recognito](https://www.softwareadvice.com.au/software/449857/Recognito) — 4.9/5 (23 reviews) 3. [Persona](https://www.softwareadvice.com.au/software/393949/persona) — 4.8/5 (26 reviews) 4. [Entrust IDV](https://www.softwareadvice.com.au/software/373854/onfido) — 4.6/5 (30 reviews) 5. [Didit](https://www.softwareadvice.com.au/software/522585/Didit) — 5.0/5 (8 reviews) ## Reviews ### "Efficiency with FastPass IVM: A New and Balanced Experience in Identity Verification" — 5.0/5 > **Sugam** | *30 October 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The greatest feature of FastPass IVM is its efficiency which makes identity verification process fast and easy, saving both time and resources. It gives the flexibility to adapt workflows, its use in multiple fields. > > **Cons**: Complex functionalities, which can take time for new users to learn and use. New users need to learn functions, before they can use all the functions properly. > > My overall experience with FastPass IVM has been positive. Adding more guidance or tutorials to its messages and workflows could be more better. ----- ### "Optimizing Inventory Control and Increasing Productivity" — 5.0/5 > **Verified Reviewer** | *11 May 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Staff members at various levels can easily learn how to use and navigate the platform. This cuts down on training time and guarantees that all users can make full use of the capabilities. The program can expand with our company and is adaptable enough to meet our unique requirements. FastPass IVM might be tailored to easily interface with our current systems. > > **Cons**: I don't think there's anything that I don't like about FastPass IVM > > All things considered, FastPass IVM has revolutionized our company. It has increased productivity, cut expenses, and streamlined our inventory management procedures. FastPass IVM is an excellent option if you're searching for an IVM solution that is both robust and easy to use. ----- ### "Solid End User Identity Validation covering all user" — 4.0/5 > **Jennifer** | *15 May 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: IVM is a versatile product that was able to embrace all of our 3000 users. Making sure to have a solid solution for normal situations that also covers users who forget their password and loose their phones. Integrated IVM to ServiceNow which works well > > **Cons**: For cases where escalation is necessary IVM automatically places tickets on another call group that then takes care of typically contacting the end-users manager to complete verufucation and also instructs the manager to let the user enroll > > Very Satisfied, great product with great features ----- ### "Gonna Stay with FastPass IVM" — 5.0/5 > **Verified Reviewer** | *9 May 2024* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: What I really like the most about this software is to easy to navigate just a couple clicks away you can get the result as easy as you can. Storing of personal information is really secured and getting verified who's the person pass the verification process is way to accurate. I can run my task with easy and no worries since it has 100% accurate database. > > **Cons**: I'cant fine any dislike about this software. The person develop this software made his job perfectly. > > My job works perfectly and my client gives me more projects since our deal has 100% perfect. ----- ### "FastPass IVM makes us Secure" — 5.0/5 > **Htway** | *10 May 2024* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: FastPass IVM is a real time problem solver which helps us feeling secure about identity verification. It also solved the problem of identifying employees when they talk to the service desk. Besides, it is also user-friendly software for beginners like us. > > **Cons**: Pricing system is a little bit high for us > > Overall experience is smooth and user-friendly. Yes, I would recommend to my partners. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/437791/fastpass-identity-verification-manager?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/437791/fastpass-identity-verification-manager) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data