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description: Review of FacilityOS Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: FacilityOS | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [Asset Tracking Software](/directory/1560/asset-tracking/software) > [FacilityOS](/software/437929/ilobby)

# FacilityOS

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> FacilityOS is a global leader in facility, asset and visitor management. &#10;&#10;The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empowers organizations to streamline and automate operations to achieve regulatory compliance, enforce safety protocols, and drive site security requirements. &#10;&#10;FacilityOS is comprised of interoperable modules for visitor management, emergency and evacuation management, contractor compliance management, asset and logistics management, and PIAM and access control. &#10;&#10;Each FacilityOS module can function independently or in combination to maximize the platform's impact.&#10;&#10;Deployed across more than 7,000 sites worldwide, FacilityOS powers complex work environments by optimizing and automating key facility processes.
> 
> Verdict: Rated **4.6/5** by 131 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 131 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: FacilityOS
- **Location**: Toronto, Canada
- **Founded**: 2015

## Commercial Context

- **Starting Price**: USD 199.00
- **Pricing model**: Per User
- **Pricing Details**: Single user: Free&#10;Multiple users: $199 per month
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Access Controls/Permissions
- Access Management
- Activity Dashboard
- Activity Tracking
- Alarm Management
- Alerts/Notifications
- Asset Assignment
- Asset Lifecycle Management
- Asset Tracking
- Attendance Tracking
- Audit Management
- Audit Trail
- Authentication
- Badge Management
- Barcode/Label Management
- Barcoding/RFID
- Campus Notifications
- Chat/Messaging
- Check-in/Check-out

## Integrations (8 total)

- Gmail
- Google Calendar
- Google Drive
- Google Workspace
- Microsoft Outlook
- Okta
- OneLogin
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Asset Tracking Software](https://www.softwareadvice.com.au/directory/1560/asset-tracking/software)

## Related Categories

- [Asset Tracking Software](https://www.softwareadvice.com.au/directory/1560/asset-tracking/software)
- [Mailroom Management Software](https://www.softwareadvice.com.au/directory/4192/mailroom-management/software)
- [EHS Management Software](https://www.softwareadvice.com.au/directory/4673/ehs/software)
- [Facility Management Software](https://www.softwareadvice.com.au/directory/4310/cafm/software)
- [Physical Security Software](https://www.softwareadvice.com.au/directory/4639/physical-security/software)

## Alternatives

1. [Archie](https://www.softwareadvice.com.au/software/501022/Archie) — 4.9/5 (81 reviews)
2. [Vizito](https://www.softwareadvice.com.au/software/116376/vizito) — 4.7/5 (168 reviews)
3. [The Receptionist for iPad](https://www.softwareadvice.com.au/software/29773/the-receptionist-for-ipad) — 4.8/5 (328 reviews)
4. [Swiftlane](https://www.softwareadvice.com.au/software/330862/swiftlane) — 4.6/5 (88 reviews)
5. [Visitly](https://www.softwareadvice.com.au/software/66857/visitly) — 4.5/5 (48 reviews)

## Reviews

### "User friendly sign in system with all the bells and whistles." — 5.0/5

> **James** | *29 April 2019* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: iLobby is a very user-friendly and intuitive visitor sign in system that replaces the old pen and paper/sign-in binder approach.  From badge printing to host notifications via email/sms/phone call, this system is the absolute deluxe luxury package of sign in systems.  It's easy to manage from both a technical perspective, and an administration standpoint.  Address book integration was very smooth with our locally hosted AD, and iLobby provides very clear and concise documentation to help you do it.  It also has the ability to integrate with Office 365/Azure AD if you choose to go down that path.  The support staff is quick, knowledgeable and friendly.  Our rep has been a pleasure to deal with.  Overall, iLobby is a gorgeous sign-in system that does so much more than a regular sign-in binder, while doing so without complicating the user.  Any business who wants a professional looking sign in system should look into it.
> 
> **Cons**: Only a few minor things:&#10;- certain adjustments to the user interface such as adding fields can only be done through the back-end by the support team.  However, since the support team is so responsive and quick, this is not really a big issue.&#10;- we have had some wireless network stability issues on the provided iPad since our area is so congested with wifi networks.  I would love to see a more reliable wired ethernet option.

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### "Futuristic and Easy" — 5.0/5

> **Elan** | *8 August 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: We like the fact that administration can now be better utilized towards other tasks. Having iLobby in our facility transcends a message to our visitors/clients that our company is a step ahead of its competition with such a forward-thinking platform that is not yet been seen in our industry. Our clients love the simple and easy to use iLobby sign-in process and that makes us happy; seeing our clients happy. The customer service team is very friendly and always available, which was a big plus for us when we had urgent questions that needed to be answered right away.
> 
> **Cons**: Not sure if we would have any constructive criticism to note, overall we had only a positive outcome with the iLobby team. Very pleased.

-----

### "Does not stay connected" — 3.0/5

> **Kelli** | *26 October 2023* | Packaging & Containers | Recommendation rating: 1.0/10
> 
> **Pros**: Good notification when appointments arrive.
> 
> **Cons**: It does not stay regularly connected. I have been going back and forth with technicians for a month to try to get the device reconnected.
> 
> It worked for a couple months, but no longer works.

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### "iLobby Makes Visitor Sign In Easy" — 5.0/5

> **Jonathan** | *8 April 2019* | Plastics | Recommendation rating: 10.0/10
> 
> **Pros**: Very automated and allows hosts to be notified when their visitor(s) have arrived. &#10;Printable badges upon entry. &#10;Emergency email notification can be triggered in case of emergency. &#10;Saves time for our employees to not be boggled down helping visitors check in
> 
> **Cons**: All positive thus far.  No negatives have come to light.
> 
> iLobby has helped our business save valuable time with our visitor check in process. No longer are we wasting time in this process as iLobby handles the process for us in an automated manner. The alerts to hosts that you have a visitor waiting for you is great. Giving the visitor the ability to check themselves in through iLobby and even print off a badge with a real time picture saves a ton of time. All of our plants have been very pleased with the overall product and customer service we have received. Highly recommend\!

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### "Amazing experience and top notch service" — 5.0/5

> **Verified Reviewer** | *8 August 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: Having the ability to monitor all my visitors from the online portal is by far the best feature for me. It allows me to keep track of everyone and maintain a safe environment
> 
> **Cons**: I would like to see some intergration involving parcel deliveries. To be notified when a package arrives would assit i. The company running smoother

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/437929/ilobby)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/cafm/ilobby-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/437929/ilobby> |
| en-GB | <https://www.softwareadvice.co.uk/software/437929/ilobby> |
| en-IE | <https://www.softwareadvice.ie/software/437929/ilobby> |
| en-NZ | <https://www.softwareadvice.co.nz/software/437929/ilobby> |

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