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Heartland Payments+
4.2
Overall rating
Reviews
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About Heartland Payments+
Heartland offers a payment processing solution that includes functionality for mobile, online, and bill payments.
Heartland integrates with most point-of-sale systems, and a mobile app is available for iOS and Android phones and tablets. The Mobile Pay app and Mobile Reader accept EMV chip cards, contactless (Apple Pay/Google Pay), magstripe, cash and checks. Ecommerce merchants can set up an online portal for ordering, selling products and collecting consumer payments. Bill payment is available for businesses such as medical practices, local government, utility providers, and more.
Heartland supports hundreds of payment options with fair pricing and full disclosure of fees and agreement terms. A supported hosting service is also available for securely storing customer account information.
Heartland Payments+ pricing
Heartland Payments+ does not have a free version but does offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes
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Heartland Payments+ Reviews
Feature rating
5 reviews of 105
View all reviews
Alfred
- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 20/08/2024
They never come any better than Heartland Payments+, a secure tool for processing payments.
Heartland Payments+ has lifted us the burden of having a single way to get payed by customers. It has allowed us to accept different types of payment methods which has made online food ordering so effective. The overall experience with this amazing product has been a great success.
Pros
Heartland Payments+ gives us the most confidential and secure money processing platform making it easy to run our business especially when receiving online payments. It ensures that we have accurate and updated transactions reports that help us to track all the received payments and also makes it easy to resolve any payments disputes. With Heartland Payments+, we have been able to give our customers the option to pay using their desired payment methods without any restrictions.
Cons
Heartland Payments+ performance has been exemplary we have not found anything to complain about.
Response from Heartland
Hi Alfred, thank you for leaving us a 5-star review! It makes us happy to hear that Heartland has been a great choice for you and your customers. We're very excited for our continued partnership!
Replied 26/08/2024
Star
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 18/11/2024
Why heartland payment is our go to payment management tool
Easy to use, offers low rates, strong security, and provides flexible payment options for our clients making it a perfect solution for simplifying our payment and finance management
Pros
Heartland payment has been really easy to use with no hidden fees or confusing costs. it has really made our payment process simpler by offering different payment options so our customers can use whatever method they like best. it is worth mentioning that it has strong security features as well. Honestly, it’s been a game-changer for us as it makes it much easier to handle payments and manage our finances smoothly
Cons
None at all, it was easy to get a hang of and it hasn't failed ever since.
Response from Heartland
Hi Star, thank you for leaving this positive review! We're glad to hear that Heartland Payments+ has been easy to use and has simplified your payment and finance management. We look forward to our continued partnership!
Replied 25/11/2024
Verified Reviewer
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
2
Reviewed on 29/07/2024
Beware of Dishonest Practices
In our case because we were paperless we did not realize that they jacked the rate up to 7.9% plus many other fees. We are a small business and By the time we had time to analyze the bills we had been take for a ride for almost a year which totaled a loss of thousands.
Such a scumbag move.
They could have have a customer for life and a good review.
Pros
While we used them in the beginning everything was ok.
Cons
As soon as your initial contract is up they do not tell you anything they just jack your rate up and continue to do so until you notice.
Response from Heartland
Hi there, thank you for bringing this to our attention. We apologize for your experience and would like to reach out personally to help address these concerns. Please email us at [email protected] so we can have someone reach out to you directly. We appreciate your patience as we work through this.
Replied 31/07/2024
Eddy
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
4
Reviewed on 17/09/2024
Generally a good product
Heartland Payments+ offers a user-friendly interface and strong security features, making transaction management straightforward and secure. However, the setup process can be complex, and the fee structure lacks transparency, which can lead to unexpected costs.
Pros
User-Friendly Interface with ease in navigating through the dashboard
integrated solutions, handles in store sales with Clover POS system seamlessly
Security features with end to end encryption
Cons
Initial setup complexity, for instance setting up the clover POS system was challenging for me.
There's no transaction fee transparency with hidden fees that come unexpectedly.
The users custom report generation are limited for advanced users
Response from Heartland
Hi Eddy, thank you for taking the time to leave us this review! It's great to hear that you appreciate Heartland's user-friendly UI & security features. We appreciate your additional feedback and look forward to our continued partnership!
Replied 24/09/2024
Georgy-Winifred
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 05/11/2024
Why heartland payment suits our business' payment management needs
Heartland payment is a secure and user friendly platform that makes payment management simple by offering flexible client options and excellent customer support
Pros
1) I find the customer support to be very responsive and ready to assist whenever I need help. 2) setting it up was a breeze as it is incredibly user feiendly for me. 3) i easily access past payments and receipts without any hassle. 4) the flexible payment options allow me to ensure my transactions with clients are prompt and efficient.
5) This adaptability has really been helpful especially for the nature of our company
Cons
None to report, it as lived up to expectations.
Response from Heartland
Hi Georgy-Winifred, thank you for leaving us a positive review! We are glad to hear that Heartland Payments+ suits your business' payment management by being flexible and available if you need help. We're very excited for our continued partnership!
Replied 11/11/2024
