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About OpenTable
OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.7 billion seated diners per year, and more than 60,000 restaurants, bars, wineries, and other venues across 105 countries and 8 languages. With free POS integrations, 2-click email campaigns, and more, restaurants can manage all of their data in one place to scale their success.
OpenTable pricing
OpenTable has a free version and offers a free trial. OpenTable paid version starts at USD 149.00/month.
Starting Price:
USD 149.00/month
Free Version:
Yes
Free trial:
Yes
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OpenTable Reviews
Feature rating
5 reviews of 1,306
View all reviews
Julio
- Industry: Photography
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
5
Reviewed on 26/08/2024
Love using open table
It's awesome to use and very user-friendly. You can create and cancel a reservation and you can see how busy a restaurant is if you're trying to book.
Pros
I love how it lets me pick out the details and specific times and to let them know if it's for a special occasion or not. It's awesome too, that you earn points.That can go towards things.
Cons
As of right now, I don't have any issues with open table.
Frankie
- Industry: Insurance
- Company size: Self Employed
- Used Monthly for 2+ years
-
Review Source
5
Reviewed on 13/01/2025
Convenient!
Quick and simple with great convenience.
Pros
Have lots of restaurants that uses this app for diners to reserve table easily.
Cons
There is a limit on # of diners can be booked.
Tony
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
3
Reviewed on 16/04/2024
OpenTable Feedback
It feels like it is a necessity for restaurants to have this platform in order to succeed and OpenTable takes full advantage of it by squeezing as much as they can with monthly fees as well as per person booking fees.
Pros
Ease of use for both customers and restaurants.
Dominates market share for booking reservations.
Cons
Very expensive with variable cost depending on bookings from OpenTable platform versus the restaurants own booking networks.
Huge market control makes it almost impossible to succeed as a restaurant if you are not using them.
No clear or transparent way to accurately sort what reservations were made through OpenTable and what weren't when invoicing.
There is no option to rate diners the same way as restaurants are reviewed so you can select the best customers and decline and the rest during busy times.
Alternatives Considered
Yelp Guest ManagerReasons for Switching to OpenTable
New restaurant so we needed as much exposure as we can get at the beginning to try and succeed.
Katie
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
4
Reviewed on 01/11/2024
OpenTable Makes Dinner Plans Easier
OpenTable has helped my family and friends make lunch and dinner plans on the go! It helps us all get ideas of great local restaurants, and then choose a date and time to meet, without having to wait in long lines outside.
Pros
My favorite thing about OpenTable is that you can make reservations directly through the app, and you get email reminders up to the date of the reservation. It helps keep your guests aligned with the date and time!
Cons
I feel like not all restaurants are on OpenTable! I wish they would broaden their reach so that the majority of the restaurants around us could participate in it.
Tatiana
- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
-
Review Source
5
Reviewed on 04/12/2024
Wonderful!
Overall a great experience every time I use the app. It’s easy to navigate, I love that I can quickly and easily secure fun reservations. I also enjoy that they share insights like customer ratings, business address/hours, and any applicable dress codes.
Pros
Very easy to use and navigate the app. I can get reservations to top restaurants in a few clicks.
Cons
There’s not much I don’t like, perhaps I wish every restaurant used open table.
